If I could give 0 stars, I would. Ever since my daughter was a newborn I've had problems with this…read morepediatrician. Firstly.. Lobna (the actual pediatrician) seems to never be there, but instead we get stuck with a very very rude understudy.. who has asked my family off the wall questions that shouldnt have even been asked. Secondly, if your child is sick don't even waste your time going in to be seen unless you want an almost $80 charge just for them to tell you to suction & use saline spray? Waste of time, no communication, VERY judgmental. I would 100% avoid this place if you're any other race except Arabic. absolutely horrible pediatrician office

Double check your billing and what you get charged for. Very, very famous for switching your visit…read moretype to charge more and coup co-pays for visits that shouldn't have them. I give you credit for being creative trying to recover some of that Covid money loss but you won't be getting over on me

The best doctor in town. The smartest person I've ever met. Very knowledgeable, superb bedside…read moremanner, and provides the highest standards of health care and ethics. I take my two kids to his office and we can't stop admiring him and his great personality. My two kids love him and like going to his office. If you're a parent and looking for the best Pediatrician for your child, I highly recommend Dr. Basel Khatib. He is the best.

Best doctor. I took my son to him for followup on pyloric stenosis surgery with complications. He…read morespent a lot of time with us and was able to resolve all issues. I am so grateful.

Took my daughter for an apartment here the lady that check me in outstanding the receptionist that…read moresits in the middle ask for my ID to scan it into the system. I do not trust people with giving me back my ID so I told her I would wait at the desk for my id and she wanted to put it on the chart and give it to me now I want my ID back in my hand. She was saying little smart stuff under her breath, but I wasn't gonna argue with her cause it would've been a waste of time very unprofessional if someone would like to wait for their ID it should not be a problem. This is the first time I have ever been to a doctors office that gave me this type of issue. The doctor was outstanding and it was nice.

I am truly amazed at this Doctor Sam... It has been years since I felt like a doctor was there for…read morethe child not the dollars! His office staff was so nice and smilely.... I would recommend this doctor to all parents that want a doctor who cares! He carries a pager.... And told me no matter when -- question he is available... Wow!! I'm so Impressed!

I love most of the staff here, and the office is clean and wait time is usually pretty short. I'd…read moresuggest avoiding Dr. Umlauf. She is surely knowledgeable, and makes sure you know that she is the expert. She cut both me and my kid off while speaking, to speak over us. Most recent visit felt rushed, I think she spent maybe 5 minutes with us and both my child and I felt uncomfortable with how she talked to us. She's seen two (maybe three?) of my kids and both of my older children have requested not to see her again. Provider Leslie Mofrad here has been great, and also they have a newish male provider that was really nice. I don't like walking away from the doctor feeling like I just got put in my place by a teacher or something tho, so I'll be reminding myself of who NOT to see when I make future appointments.

We've been patients here for 17 years, since my oldest son was born. We have always paid our…read morebalances and never refused to pay. Recently, we had a higher balance than usual. I told the receptionist I could pay $40 toward it today, but I couldn't pay $200 all at once. We were there because my older son had a leg injury, my younger son needed a physical, and we also needed a prescription refill. The receptionist told us we would not be seen unless we paid $200 today. No compassion. No flexibility. Just a hard no. After nearly two decades, we're leaving this office. It's incredibly disappointing to be treated this way after so many years. Families are struggling, and the lack of empathy was really upsetting. We'll be finding a new pediatrician.

The office staff is friendly and helpful. They are upbeat and bring on positive energy. The office…read moreis very clean and organized. The doctors are Awesome! They are concerned about the health and well being of your child. They have great patience and they are enthusiastic and upbeat. The make your child/children feel welcome and make them laugh even when they are sick. They want to make sure that you are taken care of and answer any questions you have. Thank you Caring Pediatrics!

I'm very disappointed with today's experience. I brought my 3-month-old baby in because she has a…read morecough and has been crying and uncomfortable. Our appointment was at 12:00 PM, and it is now after 1:30 PM. We have been waiting for over an hour and a half, and we still have no clear idea when we will be seen. What was most frustrating was the lack of communication from the staff. They checked us in and then left, but nobody came back to explain the delay, give us an update, or even let us know approximately how much longer we would have to wait. With a 3-month-old sick baby, that is extremely frustrating and stressful. I understand that clinics can get busy, but parents deserve basic communication and consideration, especially when they are waiting with a very young baby. I also want to give credit where it is due: Dr. Azra Hashmi has always been excellent with our baby. She is usually on time, caring, attentive, and takes the time to properly listen and care for her patients. I would absolutely recommend Dr. Azra Hashmi based on our experiences with her. My concern today is specifically with the excessive wait time and the staff's lack of communication. I hope the clinic takes this feedback seriously and improves how they handle delays and communicate with parents.

just for a covid visit ended up paying 800 and still don't know how much more i would be paying…read more There lady dr is dumb and you would literally feel, she doesn't know anything, and you visited them just for wasting your money. I really curse her from bottom of my heart, and she deserves it.

My 3 Children have been patients of this office for 13 years. When we first started that I was…read moreHappy with Dr. Ajay and also Lamis. I recently made an appt with a very specific from that needed to be filled out. I went into detail over the phone when making the appt, what we were coming in for. The morning of the appt I received a phone call stating that I needed to call my insurance company and add Brentwood as my Sons PCP. I explained that I had a PPO and had not had a change in my insurance since being last seen there. She told me to contact my insurance company or my visit would be cancelled. I called my insurance and they said that is not a requirement of a PPO (which I already knew) I called Brentwood back and the same girl answered that phone, her attitude was repulsive. I work in healthcare, so I try to kill with kindness. She again told me that it was a requirement and then put me on hold, someone else then picked up with phone and told me it was a mis understanding and I was all set for my appt that afternoon. We arrived to our appt 10 minutes early, We were taken back about 30 minutes after appt time, again, I work in healthcare and waiting does not bother me. I understand emergencies come up that can push patients back. Running late is not held against them! Then a D.O. that We have never seen and is not on the website comes in and immediately says that he will not fill out the form (concussion for MHSAA) He says that it is a liability and he will not sign it. I informed him that is says right on the form that the physician signing hold no liability for clearing the student. Also, at this point we had been seen at trinity, he had a very mild concussion and had been following concussion protocol for 2 weeks and would continue concussion protocol with schools athletic trainer until she sees fit for him to return. MHSAA requires a follow up and clearance of physician to return to play. Dr. Bazzi refused again to sign the form and gave me a CDC "return to school" form that I explained was a waste of time as he had been back to school and MHSAA was a requirement. We left without the form being signed, Myself moving my patients to clear schedule and My son being pulled out of school early only to have to make an appt with another Practice. It is disappointing the amount of turnover within the staff and physicians at Brentwood over the years. It is disappointing that then you call and make an appt with a specific Doc you will be made an appt with whomever. If Dr. Ajay and Lamis could get a good supporting staff, it could be great again

Dr. Todd was AMAZING! Quick to be taken back and seen, super informative, knowledgeable, down to…read moreearth and didn't rush our visit. Let me know he makes house calls and gave me his cell number to be reached anytime in case he's not in the office. It was like having a small town doctor even tho I live in the city which is exactly what I was looking for- what a blessing! Asked for parental consent, explained what he was doing prior and why he thought it was best for my infant. Expects parents to be educated if they decide to have immunizations or not. Great experience and would highly recommend- 10 out of 10! We will definitely be sticking with him!

Very efficient office. They are so good with kids. Not sure what the reviewer below is complaining…read moreabout. Dr Todd is good with kids and medically knows exactly what he is doing, does it matter if he does chewing tobacco?? No.