They helped me so much an very kind I was in a lot of pain come to find out I had some broken ribs…read moredoctor was amazing she spoke loud an understanding. The nurse that gave me my shot was so good I dint even feel it an it was in my butt cheek ha! But great staff all around an much cheaper that an ER bill

We love Dr. Mike and PA Melissa! Both have been fantastic with our whole family (including two…read morelittles). We won't go anywhere else for an urgent care.

The continuity of care is inconsistent every shift.(Day nurse Collette was an angel,however.)…read moreCharting is often erroneous and again; inconsistent. Understaffed for sure because my night nurse just yelled at me. Said "I've been a nurse a long time! I think I know what I'm doing!" Rude. On another note, the questions, concerns, worries, symptoms,providers say they discussed they didn't and don't.

I have been to this location at least 3 or 4 times and never been disappointed. However this las…read moretime I was treated by Meng Chi CNA who took her time, listened intently and repeated back what I had said. She reviewed my chart thoroughly to see what had helped me and what didn't. I feel I was more than adequately treated. My biggest surprise and the lady that made my day was her assistant Shineki S. I had to get injection in my hip. I explained I can get them in my arm all day long but in my hip I stiffen up and can't relax. She insisted it had to be my hip. If there is a Hall of Fame for Injection Givers Shineki S needs to be the first inductee. She was kind, understanding, had warm hands and when she said "your all done" I looked at her and said "with the shot??" she said yes with the shot. I couldn't believe it I felt absolutely NOTHING. I would not go to a different Urgent care for anything. This is the best. The receptionists have always been kind and welcoming as well.

Place is always dead but some how it always takes 45 to over an hour to be seen . Please avoid this…read moreplace many other places nearby that are way more efficient.

AVOID AT ALL COSTS. I joined YELP only to warn people of this practice, and I've never complained…read moreabout any place. Front-end staff is extremely rude. Secretary seriously wouldn't shut her mouth long enough to listen to me. (At least 5 other comments about front end being rude.) NP prescribed an Rx that is only available in the hospital. My pharmacist let me know what to tell THEM to prescribe. Labs were supposed to take 2 -3 days. After 8 days, I had to CALL THEM to find out that my labs were rejected because the "lab sent them the wrong test tubes." Still no call back from the nurse, NP or doc after 9 days. I likely had a potentially fatal infection (not covid) and am thankful my pharmacist had my back. This clinic is highly inept.

Let me start by saying that the names I specifically mention here, are intentional; those not…read morementioned, believe me, it's for good reason. Now, I just want to give BIG UPS and KUDOS to the staff at the Concentra Office on South Main, Houston, TX. From the 1st day, the front desk staff, medical assistants, externs, clerical support, PT-Sergio and his assistant + Dr. James Watson, HAVE ALL BEEN FANTASTIC! They are friendly, patient and kind. I appreciate all your team has done to help me, as I navigate through my injuries to improve. Sophie, Brittany, Dr. Watson, Anabelle, Tae, Nicole & Sergio-Thank you kindly! You customer service has been superb! Yolanda E. Satisfied patient

Jennifer was great! She took care what I needed to get done in a timely manner plus she was…read morepleasant to talk to! Would recommend!

This is the best ER downriver! Great staff, quick wait times and just overall great care! I highly…read morerecommend if you need a quick quality ER in the downriver area!

Henry Ford Health Center in Brownstown on West Road & Telegraph is my go-to for emergency room…read morevisits for the entire family. You are (usually) in & out in a timely manner (which is refreshing!) If you need additional care they will refer you to a specialist or send you over to a hospital with a bed ready for you! This is the place I come for sprains, sickness, etc. Give this place a try, you will be happy with the experience.

Everyone was absolutely wonderful! Very compassionate and listened to my concerns. I needed a…read moresplint put on to stabilize my ankle. Office staff was very professional and helpful. I would highly recommend this urgent care!

Absolutely professional (IN THE GOOD WAY, NOT SNOOTY) lol. The MA Mariah was so nice and gentle…read morewith the shot lol!! And the PC Amy was so nice caring,professional,polite,positive,friendly,and knows her shit! Highly recommend going here!!! My care was awesome and could be life saving!

So I stopped in this location about 11:15 on 4/4/25. I politely ask if I can use the bathroom and…read morethe African-American woman who was seated at the desk rudely stated we don't have public restrooms and refused me. As a diabetic who at times needs to urgently use the bathroom and someone who's been long time, Henry Ford Heath systems patient. I felt embarrassing humiliated at the way she treated me. Do better!

From the owner: At Henry Ford-GoHealth Urgent Care, we go above and beyond for our patients to provide personalized…read moretreatment and care, along with transparent costs and neighborhood accessibility. When you visit us, you can expect a team of caring providers, the latest medical technology, onsite labs, and more all in a relaxed environment, spacious enough for your whole family. We're open every day, providing convenient same-day, evening, weekend and holiday care. We cover illnesses (e.g., allergies, colds, cough and flu), injuries (e.g., minor fractures, burns and cuts) and more.

This place is awesome the only slot I got to for my drug screens it's an in and out process never a…read morewait , the ladies here are so nice

Yesterday I took my son to a different urgent care with cold symptoms and a high fever. He tested…read morenegate for flu, strep and mono. They said it was a virus, rest and liquids. By next evening, he was not improving so we went to the Downriver Clinic. The nurses and doctor were quick to determine he has pneumonia. They were able to reduce his fever and began treatment right away. They were so kind and helpful. I would strongly recommend this urgent care!