I cannot say enough wonderful things about Dr. Miller and Nurse Honesty at PM Pediatrics…read more(Morrisville). My son is neurodivergent and, for the last four years, he has not allowed anyone to come near him during medical visits without pushing them away. Today was the first time he let someone close -- and it was because of them. Dr. Miller and Nurse Honesty approached him with patience, love, and genuine care. They met him exactly where he was, honored his pace, and made him feel safe. They saw him, truly saw him -- and as a mom, I felt seen too. What could have been a stressful visit became one of the most positive experiences we've ever had in a medical setting. Their compassion and understanding made all the difference. I am deeply grateful for the way they cared for my child and for the way they cared for me in the process. If you're a parent of a neurodivergent child, this is the team you want. Absolutely incredible. Camille Teal

Sadly, we had the worst experience and it was a total waste of time. We waited an hour past our…read moreappointment time. The provider seemed like she had no idea what she was doing. Couldn't use the Ottoscope. Had zero feedback or help for our sick little one. Save your time, money, and sanity

I've been a patient with Dr. Jo for at least a decade. Recently though, now that nurse Tara is…read moregone, customer service has gone WAY down. I don't get return calls, don't get return messages, been trying to get a prescription filled for days now. Whoever her new nurse/assistant is, they need to find a new profession. It's NOT ok to mess with people's medications. If you tell me the meds are going to be ready today, I expect them to be ready today, not be told I still need to contact the prescriber even though I've already done that twice. Please bring Tara back. Oh and I have no issues with Dr. Jo... she's an amazing doctor. My gripe is about the staff around her... get a new nurse, a new billing department person or at least MORE of them since they never call back when you're attempting to call in and make a payment or inquire about a bill but they're quick to call and try to collect $$ a day before your doctor's appt or else you can't come if you don't pay the balance. I called the billing department last month at least 3 different times before someone finally hit me back. Then I had to get some info and call her back, again she didn't answer, I left a message, she never called me back. I ended up calling her back a week and a half later. Yall need to give training on good customer service bc it's seriously lacking there now. Hasn't always been like this or else I would already no longer be a patient there.

Appointment was easy to set. Alan listened and explained…read morewell. I am receiving excellent care.

Long term client. Always has flexible appointments. Great for seniors! Dependable with young staff…read morethat makes you feel at home!

The staff is incredible from the front desk, to the nurses, the phlebotomist to the Doctor and NP…read more I am so glad I fell into this place and grateful for their presence in my life!

I found this place on google when searching for infant ear piercing. I had it in my head that a…read morepediatrician would be a better choice than going to the mall. I called to make the appointment for about a month out because I wanted my daughter to be 6 months old. We arrived about 15 minutes early per the instruction of the appointment setter. We also brought $40 cash (no checks or cards accepted for ear piercing (kind of a weird policy, but whatever). We ended up waiting for almost an hour. The front desk gal didn't give us any information about why we were left out there so long. I finally asked if we could reschedule and she told me Dr. Haynes was running behind. I told her I wish she would have called and told me to come later so I wouldn't be sitting in the lobby with a cranky 6 month old and bored 4 year old for an hour. Dr Haynes was very nice and took her time with the explanation. It was obvious she doesn't do many piercings and I thought about leaving, but it had already been such an ordeal I just wanted it over. She got the earrings in quickly, so that was a plus. One was a little crooked. She gave me a pamphlet for the earring manufacturer so I could order earrings down the road. She told me that she has extra backs on hand so if we ever lose one, we can just stop by to get one. I thought it was a nice gesture and made the experience more personal. It occurred to me that the people at the mall do this all day and we probably would have had even piercings and been out in 10 minutes. It was ok because I liked Dr. Haynes and she seemed genuine. Skip to yesterday. We lost an earring back and stopped by stepping stones to buy a replacement pair. Instead of bumming a free back, I figured I would be proactive and just buy a new pair. The gal at the front desk was super rude and said she didn't know if they would sell earrings. She took my name and number and promised to call me in the morning. I hadn't heard anything by 11am so I called her to ask for an update. She was clearly irritated and told me she will call me when she has an answer. I didn't hear from her by almost 5p so I called again. I got a different gal who put me on hold and tried to get an answer immediately. She ended up taking my name and number and promised to call me before the end of the day. As promised, she returned my call within about an hour. Are said they will not sell the earrings, so I asked about getting just a back as Dr. Haynes originally offered. She grunted, put me on hold for 2 seconds, and then came back to say there are no extra backs. Disappointing service from the staff. Not sure if Dr. Haynes is even aware of the situation. With those front desk gals acting the way they do, I doubt they even asked her at all. Do yourself a favor and go to the mall. They do it for a living and probably have better aim. Everyone I have talked with says the mall gals have great customer service too.

We picked this office based on who BCBSNC would cover as a pediatrician. I had no idea what to…read moreexpect, but they've been absolutely wonderful with my son. He's been for his newborn, two week, one month, two month, and four month exams, and we love them. We never wait long, Dr. Burke-Haynes & Dr. Martin are extremely thorough and kind, and other than a nurse measuring him wrong @ one exam (minor issue), we have nothing but positive things to say!

We've been with Oberlin Road Pediatrics since we brought home our first child 16 years ago. The…read morelevel of CONSISTENT genuine care, connection and continually up-to-date medical advice has been such a blessing to our family. When I brought my first two-day old newborn in, Dr. Bo probably told me ten times, "You're doing a great job." The first time I raised concerns about vaccine schedules, I received a non-judgmental, thorough explanation with scientific research and data to help me understand the "why" of it all. When our son had severe and regular vomiting, Dr. Wasserman noted having just read up on cyclical vomiting as a neurological symptom, not GI. Our neurologist was amazed at this quick and accurate identification of a brain issue over a digestive one! When our daughter was 12 and wanted to chat Gilmore Girls, her new doctor raved about her favorite episodes with her. We can't say enough about our love for this consistent level of quality and caring medial expertise. Thank you for so many years of care, ORT! I'm so sad that my oldest will soon be aging out of your care!

We have been with Oberlin Pediatrics for over 8 years with our 2 girls. As of today, while we…read morerefused on 5 year old getting her 2nd MMR vaccine, they have recommended us finding a new care provider. Keep in mind the 1st MMR vaccine gets you 94% covered, when the 2nd MMR vaccine gets you 97% covered. Ultimately, they are sending us elsewhere because we do not see the benefit in getting another vaccine that will only provide an additional 3% of coverage for MMR. The doctors are choosing profit over actual care for their clients. Sad day in America when this is the standard of most doctors.

Started with the best most welcoming meet and greet .. My husband and I felt we knew the manager…read moreStacy for a lifetime. This practice is warm and welcoming and the doctor and PNP are just fabulous Day or night the doctors will always give a call back if there are any concerns. Billing is in house which is great for any questions it's just a phone call. Nursing staff are really on top of things, and Stacy never forgets you and she tries to always peek in to say hello. So nice and would recommend a 100x over

In my very limited experience with this practice it was clear that they prioritize their own well…read moredefined rules and requirements more than simply being welcoming, understanding, and helpful for their new patients. I wish you all the best in your future endeavours, but I am very glad it did not work out for us.

Best urgent care I've been to in 60 years! Exceptionally clean, quiet, well run. The lovely…read morewoman at the front desk made us feel comfortable, cared for, and welcome. The back area and patient rooms are spotless, full of modern equipment and VERY professionally staffed! Everyone said "feel better" when we left. I can't remember the last time a healthcare provider said that. The world has become such an unfriendly, un-customer service place that I can't tell you how refreshing and relieved we were to find this place.

I went to this Urgent Care for the first time and was totally impressed. The staff if very friendly…read moreand the PA I saw Dr. Mohitkkumar was very professional and listened to all my concerns. He was very clear on directions of what I needed to do. I will be going back again if needed.

Waited 45min and still wasn't seen. Had to go up to the front desk three times before she finally…read moresaid the pediatrician has two more patients to see before us (this was after waiting for 45min). Her demeanor was apathetic with her repeated excuse being "they are shortstaffed." Asked her to cancel the appointment as we weren't going to wait any longer and she didn't while claiming she did (I had to call in later to make sure it was cancelled). She also gave us the wrong number to call management regarding this issue (she gave us the number for the practice in Henderson). I've never encountered this level of incompetency at a pediatric clinic, and honestly this woman at the front desk should be put on a performance improvement plan. If you plan to visit this clinic plan accordingly for the long wait time.

My 6-month-old niece was seen here for a same-day appointment because she wasn't feeling well. When…read moreshe arrived, she had a temperature of 104°F. Dr. Reasor said she was comfortable sending her home despite the high fever. My niece's mother asked whether any lab work could be done, but she was told it wasn't necessary and that it was okay to take her home. Still concerned, her parents took her to the emergency room. The ER staff told them she should not have been sent home with such a high fever, and they evaluated and diagnosed her. This experience was very upsetting. Her concerns were not taken seriously, and additional evaluation should have been considered before she was discharged.