Sat waiting for over an hour and the doctor only spoke to me for probably 45 seconds and barely…read morelistened to my concern and was honestly probably only caring about how fast I could get out of there

I had to go here when I got sick in February after searching for the nearest urgent care / med…read moreexpress through my insurance. I knew this location was close by and I called to verify that I was covered by my insurance. When I got there and was told the co-pay was $180, I almost left. I was so annoyed. The other places I called couldn't tell me what the cost would be until I was there in person and since I was so sick I just took my appointment at Carespot. I was told I had a sinus infection. Three days later I kept getting worse and had to go back. Another $180. What a waste. They tested me positive for the flu. The doctors were nice, but the front desk attendant was not friendly or helpful at all. I would never go back here.

Kristina Agranat, APRN, was kind, attentive, and professional. She listened carefully to my…read moreconcerns, explained everything clearly, and made me feel comfortable throughout my visit. I truly appreciated her compassionate care and highly recommend her. The entire medical staff was professional, efficient, and caring. Thank you for your outstanding care!

don't go this place the woman who attended me named…read moreKristina never prescribed medications for my blood pressure because she said they don't treat it at all and also one guy said being manager of that office NO STAR DESERVED !!!!!!

Don't waste your time here. Was told by the website my wait time was 40 minutes and to come to the…read moreclinic. Only to be told after sitting there for 30 minutes that I did not have an appointment and not guaranteed to be seen. What is worse is with one patient to go and 35 minutes before her break she couldn't fit me in. Avg patient time was 10 minutes.

Located in the back of CVS, this place is convenient for immunizations for work…read more My first appointment I was given a flu shot that left a golf ball sized hematoma. My problem with this was that the clinician had taken 2 phone calls and was still talking while administration of the medication. Big no no! I had to get a 2-step Tb test for work, which involved 4 visits. They charged for every single one. It seems it would be more cost effective to bundle these. The not personable staff here left a bad taste for me. The kiosk was useless

Quickest Urgent Care Center I have been to, though that may be due to how new it is. Knowledgeable…read morestaff. Clean environment.

Type of care: puncture wound to the arm. No bleeding but was infected…read more Care quality: they told me to go to the emergency room. I went to the emergency room and they laughed and told me urgent care should have resolved this with a wet dressing and antibiotic care. So, I paid for urgent care and an emergency room visit. My thoughts are that this place does not have the skill level or the knowledge base to care for simple wound care. Office experience: I came first thing in the morning. Fairly easy process to register and about 30 minutes total before seeing someone. Staff was friendly

It's not fun to get vaxxed but this minute clinic at CVS made it about as good as it possibly could…read morebe. We scheduled on-line, arrived a bit early checked in, we were called back right on time, given our shots, asked to wait for 15 minutes to see if there were any side effects, and given a great coupon. Great experience here at CVS Minute Clinic. A great place to get vaccinations. The nurse administered Ming our shots was polite and did a great job as well.

Horrible! Told me to check in on screen and then had message in standby queue Waited for 50…read moreminutes only to be told rudely told she wasn't taking walk ins. There was another woman sitting there for over an hour that was also a walking! No apologies, no I'll try to get to you just no! This system stinks would never try it again!

I had a great experience recently at Care Spot, the check in was quick and the lady at the front…read moredesk accommodated to my questions concerning my insurance with no issues. The young woman who took my vitals was kind and helpful as well. Lastly, the provider I saw Alex Roberts was great in providing care. He was informative on the medicine he prescribed me and was very genuine! Despite having the flu it was a 10/10 experience!

It's not about me I was here for a simple drug test for employment. the lady came to the counter…read more complaining someone went in front of her. she did t want to wait any longer and wanted a refund. I was thinking she was just being difficult. Selina Fabianova called the manager stated she could not give a refund for wait time even though the lady had not had the X-ray she paid for nor could she get an X-ray as there was no order from a provider to get said X-ray. make that make sense. You took her money for a service you can not provide and refused to refund her money. Meanwhile Selina said under her breath I hate these people. Please keep her from this position. She is clearly here for the check not to help people. Her higher order thinking is amiss and she's abundantly rude. I never met anyone that has reached their peak so early in life.

I scheduled an appointment for 11:00 a.m. and was told at check-in that the care team was running…read moreabout an hour behind. I returned at 12:00 p.m., only to wait an additional hour and fifteen minutes. Once I was finally brought back to a room, I was told the wait would be even longer, with no estimated timeframe provided. The lack of communication from the front desk was extremely frustrating and made the entire experience feel disorganized and disrespectful of patients' time. I understand delays can happen--especially around the holidays--but clearer updates and transparency would have gone a long way. I would not recommend booking an appointment here during busy periods and will not be returning.

Loyal Patient Publicly Humiliated and Denied Care Due to Their Billing Error!…read more I've been coming to CareSpot for over 3 years.The Fleming Island locationfor nearly 1 and a half years;averaging about six visits a year, and up until now, all of my bills have been paid without issue,i go in for the same exact issue every time. A visit in 2022 and 2023 was not billed correctly and it was submitted with insufficient information to my insurance company, bear in mind I go in for almost the same issue most times,so I know my insurance definitely covers these treatments.My insurance company has reached out numerous times to get the records, but carespot has ignored the requests,so it shows as unpaid, unpaid due to their negligence.I even called this year asking them to please send the insurance The requested documentation, but nothing. My most recent experience was nothing short of humiliating and unprofessional. I was denied medical treatment due to a billing issue caused entirely by CareSpot's failure to send requested documentation to my insurance company. The insurance clearly stated in writing that they were waiting for medical records from CareSpot that were never provided--yet instead of resolving the issue, the staff insulted me in the lobby and refused to treat me. Despite my long history as a loyal and responsible patient with no unpaid balances, they treated me like I was trying to dodge a bill. This was not just poor customer service--it was a complete disregard for human decency and basic medical ethics. If you care about respectful treatment and responsible billing practices, I highly recommend going elsewhere. No patient should ever be denied care due to a provider's own administrative negligence.

So glad I decided to go to CVS minute clinic. I was feeling terribly. East ache and sore throat. I…read morehad been self medicating for a few days. I want feeling better. I made the reservation and I checked in online. When I arrived, Lea saw me. She was quick, and caring. Lea saw that I wasn't feeling well. She went straight into action. After giving me a full look over, she saw that I had an ear infection and Streptococcus. I was given a prescription for antibiotics and sent on my way. It's been a few days. I am feeling a little better. I'm glad that I chose to seek medical attention at this location.

From the owner: MinuteClinic® in ORANGE PARK is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I can only comment on my experience in their drive thru COVID testing, but I've used this location…read moremore times than I care to admit. No one wants to take a COVID test, at least that's my opinion, but when you do, drive thru is the way to go. I found this location had it when I did a search online for local pharmacies that did drive thru testing. I went onto the site, booked an appointment time, was sent a confirmation, and was on my way. This was easy to do, and they send you the directions of the info you'll need when you pull up to the drive thru testing. This location is kind of tucked away, but you can get into it by either going through the Winn-Dixie parking lot or there's a light where a storage facility is. I pulled in, drove around, and waited my turn for the test. Be patient, because these pharmacists/techs are doing double duty, they're helping those getting prescriptions and those that need to be tested. Also be aware that if someone is taking a longer time with the pharmacist, it may be because they have multiple people in their vehicle that need to be tested and you have to do each test individually. Anyway, I took my test, followed the directions and dropped it into the container. The staff member was helpful and pleasant and I didn't feel rushed. You'll receive your results in 24-48 hours via mobile text or via email. Pros: -Easy process to follow -Ability to make an online appt -Helpful staff -Never have to leave your car Cons: -COVID Tips: If you feel like you may have it or have been exposed, get tested.

This place is the worst. One star is being overly generous. Not sure what all the 5 star reviews…read moreare about. We had appointments made prior. We got there 10 minutes early & sat there for one hour. Not one of the three women working there acknowledged us, let us know what was going on, what the hold up was, etc. very unprofessional. We left with no service provided. After we left, we get a call, saying they are ready for us. No thanks, we will spend our money where they are professionals & respect our time. This was a complete waste of our time.

Very disappointing experience…read more We had a very bad experience during our visit today. After checking in, we waited in the lobby for several minutes before staff called us into an exam room, where a male provider and a nurse were present. The provider asked questions, and we answered them. My child's symptoms were clearly visible on her face (a rash). I even asked whether antibiotics might be needed. No explanation was given, and we were sent to another room. After waiting more than an hour with no one checking on us, I pressed the nurse call button and asked what was going on and what we were waiting for. Later, another staff member came in, examined my child, and said she would prescribe an antibiotic. At that point, I was already frustrated by the long wait and asked, "Why wasn't this done in the first place, and why were we waiting so long?" Instead of apologizing or providing a professional explanation, she responded very rudely, saying: "He wasn't a doctor; he was a nurse and cannot prescribe medication. I am the doctor, and we have a lot of patients." However, this statement was not true. According to the visit documentation: * Justin Nippert, DO, is a licensed physician (Doctor of Osteopathic Medicine). * Jessica Rachael Holder, APRN, is an Advanced Practice Registered Nurse. This means the male provider present earlier was in fact the doctor, and the person who spoke to me later was not a doctor. I also recall that Dr. Nippert prescribed medication for my other child during a previous visit several months ago. To make matters worse, when I went to the pharmacy, one of the prescribed medications was not covered by our insurance. Instead of waiting for the pharmacy to contact the provider and request a substitute, I had to pay out of pocket to avoid further delays in my child's treatment. Being given incorrect information, spoken to rudely, left waiting without communication, and placed in a situation that caused unnecessary out-of-pocket expense is unacceptable. Due to this experience and the lack of professionalism, I do not want this provider to treat my family again.

UPDATE TO MY REVIEW ON 7/21/2025. MY RATE IS BASED ON MY EXPERIENCE BELOW…read more On 7/24/2025, the director of the facility, Nathan, called me to discuss my recent visit and the events that followed. He listened to my concerns attentively and promptly addressed the most important one--ensuring that my prescription was filled. He also assured me that my other concerns would be addressed. I appreciate that he reached out personally and quickly, rather than responding with a generic message. He was professional and apologetic about my experience at the facility, which I truly value.