Great service with very knowledgeable staff. Been here three…read moretimes ; except for waiting time I would give them five stars! They are very good for non emergency treatments. Very efficient too. Also no paperwork all done on I-Pad.

There is nothing about this place urgent I arrived at 11:53am and was told there was a hr wait…read moredidn't get called to the back until 1:40pm and is still sitting in the back waiting to be seen by a dr at 2:19

I caught a virus shortly before my granddaughter was born. In order to be present/meet my…read moregranddaughter soon after she was born and NOT risk giving her what I had (unknown at that time) I decided to visit this location of Carespot as opposed to waiting for my doctor to give me an appointment. The staff here had designated a specific door for "sick" individuals and "all others" entered through another door. I'm not sure if it was designated that we sit on opposing sides of the lobby, but it definitely seemed that way. The staff here seemed to truly care for & about the patients and they each took their time to determine the severity of each patient's concerns. Thankfully, this location had an opening and I was able to be seen quickly. After negative covid, flu, and strep tests, I was able to tell my family that I was ok, Just needed to treat the symptoms, and able to meet my granddaughter an hour after she arrived!

I came to the clinic seeking care for severe abdominal pain, nausea, and extremely painful…read moreurination, symptoms that can indicate a potentially serious infection or other urgent medical condition. After checking in and paying $100 for the visit, I waited to be seen by Dr. Christina. When Dr. Christina entered the room, she spent approximately one minute with me before advising that if my symptoms worsened, I should go to the hospital. Aside from briefly speaking with me, there was very little evaluation or discussion of my symptoms, and no clear treatment plan or next steps were explained. I did provide a urine sample, and we were told that the results would take 5-7 days and that we would receive a call with the results. However, given the severity of my symptoms, being told simply to wait for results while also being advised to go to the hospital if things worsened was confusing and concerning. Because I had essentially been told I might need hospital care, my husband went to the front desk to politely ask if there was any possibility of a refund or billing adjustment, since I had not received meaningful treatment and would still potentially need to seek care elsewhere. At that point, Dr. Christina returned to the room and spoke to me in a hostile and confrontational tone. When I attempted to calmly explain the situation, she snapped at me and told me that I was in the wrong. When my husband returned to the room, he asked Dr. Christina to clarify whether she had advised us to go to the hospital. Dr. Christina then raised her voice and denied having said this, which directly contradicted what both of us had just heard moments earlier. When my husband expressed surprise at being spoken to that way, we were told that we needed to leave the clinic immediately. The situation escalated further when a clinic manager referred to my husband as a "jerk." Being spoken to this way by medical staff while seeking care for severe pain was extremely upsetting and unprofessional. Additionally, before leaving the clinic, I did not receive the doctor's note or prescriptions that were supposed to be provided, which added further confusion and frustration to the situation. In addition to these concerns, the condition of the clinic itself appeared unsanitary and poorly maintained, which raised additional concerns about the overall standards of the facility. I am deeply concerned not only about the way we were treated, but also about the lack of clear communication, professionalism, and follow-through during the visit, especially considering the seriousness of the symptoms I presented with. I am requesting that this incident be reviewed by clinic leadership. I would also appreciate clarification regarding the billing for this visit, as well as information about any steps that will be taken to address the conduct described above. Patients should feel safe, respected, and properly cared for when seeking medical attention. Unfortunately, this experience did not meet those expectations. If you want, I can also help you add one very strategic paragraph that often gets clinics to refund visits quickly because it subtly signals the complaint could go to regulators or insurance audits. It's extremely effective but still professional

Don't waste your time here. Was told by the website my wait time was 40 minutes and to come to the…read moreclinic. Only to be told after sitting there for 30 minutes that I did not have an appointment and not guaranteed to be seen. What is worse is with one patient to go and 35 minutes before her break she couldn't fit me in. Avg patient time was 10 minutes.

Located in the back of CVS, this place is convenient for immunizations for work…read more My first appointment I was given a flu shot that left a golf ball sized hematoma. My problem with this was that the clinician had taken 2 phone calls and was still talking while administration of the medication. Big no no! I had to get a 2-step Tb test for work, which involved 4 visits. They charged for every single one. It seems it would be more cost effective to bundle these. The not personable staff here left a bad taste for me. The kiosk was useless

I visited the Hodges location this morning for care. However, after the greeting and interaction I…read morehad with the front desk employee, I opted to cancel my appointment due to lack of confidence in this facility. Not only did the person at the front desk infer (and directly state) I was fighting with her because I questioned the charge, her lack of knowledge about the insurance process made me feel uncomfortable with the competence of the front office staff -- and potentially the doctors -- at this facility. When I mentioned my concerns, she said she was new and had been trained to say this to patients who questioned the charge. She said she didn't want to fight with me about this, which I found disconcerting as I was not fighting. I just asked why I was being charged when my deductible had been met. She explained that my individual deductible had been met, but not my family one. I questioned this interpretation, as this is not how the deductible is defined, based on my experience and my visits to other health care providers. She repeated that she was not going to fight with me, then in a curt tone, she said I would be getting a bill from my insurance company. The term "fighting" along with her attitude toward me -- and what this said about the quality of care I might receive at this location -- made the decision to find care elsewhere an easy one. And I left.

Quickest Urgent Care Center I have been to, though that may be due to how new it is. Knowledgeable…read morestaff. Clean environment.

It's not fun to get vaxxed but this minute clinic at CVS made it about as good as it possibly could…read morebe. We scheduled on-line, arrived a bit early checked in, we were called back right on time, given our shots, asked to wait for 15 minutes to see if there were any side effects, and given a great coupon. Great experience here at CVS Minute Clinic. A great place to get vaccinations. The nurse administered Ming our shots was polite and did a great job as well.

Terrible. Waited for over an hour on the waitlist just for them to tell me they would not see me…read more Don't recommend.

When in for sore throat ,waiting wasn't long no complain on that but the practice nurse wasn't very…read morehelpful end up paying 400 outta of packet it's like they don't care there only want you're money that's how I felt

I had a great experience recently at Care Spot, the check in was quick and the lady at the front…read moredesk accommodated to my questions concerning my insurance with no issues. The young woman who took my vitals was kind and helpful as well. Lastly, the provider I saw Alex Roberts was great in providing care. He was informative on the medicine he prescribed me and was very genuine! Despite having the flu it was a 10/10 experience!

I scheduled an appointment for 11:00 a.m. and was told at check-in that the care team was running…read moreabout an hour behind. I returned at 12:00 p.m., only to wait an additional hour and fifteen minutes. Once I was finally brought back to a room, I was told the wait would be even longer, with no estimated timeframe provided. The lack of communication from the front desk was extremely frustrating and made the entire experience feel disorganized and disrespectful of patients' time. I understand delays can happen--especially around the holidays--but clearer updates and transparency would have gone a long way. I would not recommend booking an appointment here during busy periods and will not be returning.

Loyal Patient Publicly Humiliated and Denied Care Due to Their Billing Error!…read more I've been coming to CareSpot for over 3 years.The Fleming Island locationfor nearly 1 and a half years;averaging about six visits a year, and up until now, all of my bills have been paid without issue,i go in for the same exact issue every time. A visit in 2022 and 2023 was not billed correctly and it was submitted with insufficient information to my insurance company, bear in mind I go in for almost the same issue most times,so I know my insurance definitely covers these treatments.My insurance company has reached out numerous times to get the records, but carespot has ignored the requests,so it shows as unpaid, unpaid due to their negligence.I even called this year asking them to please send the insurance The requested documentation, but nothing. My most recent experience was nothing short of humiliating and unprofessional. I was denied medical treatment due to a billing issue caused entirely by CareSpot's failure to send requested documentation to my insurance company. The insurance clearly stated in writing that they were waiting for medical records from CareSpot that were never provided--yet instead of resolving the issue, the staff insulted me in the lobby and refused to treat me. Despite my long history as a loyal and responsible patient with no unpaid balances, they treated me like I was trying to dodge a bill. This was not just poor customer service--it was a complete disregard for human decency and basic medical ethics. If you care about respectful treatment and responsible billing practices, I highly recommend going elsewhere. No patient should ever be denied care due to a provider's own administrative negligence.

So glad I decided to go to CVS minute clinic. I was feeling terribly. East ache and sore throat. I…read morehad been self medicating for a few days. I want feeling better. I made the reservation and I checked in online. When I arrived, Lea saw me. She was quick, and caring. Lea saw that I wasn't feeling well. She went straight into action. After giving me a full look over, she saw that I had an ear infection and Streptococcus. I was given a prescription for antibiotics and sent on my way. It's been a few days. I am feeling a little better. I'm glad that I chose to seek medical attention at this location.

From the owner: MinuteClinic® in ORANGE PARK is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I can only comment on my experience in their drive thru COVID testing, but I've used this location…read moremore times than I care to admit. No one wants to take a COVID test, at least that's my opinion, but when you do, drive thru is the way to go. I found this location had it when I did a search online for local pharmacies that did drive thru testing. I went onto the site, booked an appointment time, was sent a confirmation, and was on my way. This was easy to do, and they send you the directions of the info you'll need when you pull up to the drive thru testing. This location is kind of tucked away, but you can get into it by either going through the Winn-Dixie parking lot or there's a light where a storage facility is. I pulled in, drove around, and waited my turn for the test. Be patient, because these pharmacists/techs are doing double duty, they're helping those getting prescriptions and those that need to be tested. Also be aware that if someone is taking a longer time with the pharmacist, it may be because they have multiple people in their vehicle that need to be tested and you have to do each test individually. Anyway, I took my test, followed the directions and dropped it into the container. The staff member was helpful and pleasant and I didn't feel rushed. You'll receive your results in 24-48 hours via mobile text or via email. Pros: -Easy process to follow -Ability to make an online appt -Helpful staff -Never have to leave your car Cons: -COVID Tips: If you feel like you may have it or have been exposed, get tested.

This place is the worst. One star is being overly generous. Not sure what all the 5 star reviews…read moreare about. We had appointments made prior. We got there 10 minutes early & sat there for one hour. Not one of the three women working there acknowledged us, let us know what was going on, what the hold up was, etc. very unprofessional. We left with no service provided. After we left, we get a call, saying they are ready for us. No thanks, we will spend our money where they are professionals & respect our time. This was a complete waste of our time.

This place is horrible. Came in very sick, without doing any test they said I had allergies and…read moresent me away with Zirtec and Flonaise. Two weeks later I don't feel better and now I am having trouble hearing. Probably going to be an ear infection.

The new corporate owners have totally changed the system. They no longer have your records and they…read morewon't even take your insurance cards, you have to check in online with two useless non-English speaking clerks staring at you. I went to get a tetanus shot after a nasty cut and they didn't even stock it. Some freaking critical care that is. I used to go there all the time, but since they got taken over by another company I wouldn't send my dog there.