Made an appointment for 5pm and checked in once I arrived; it took about an hour or so until I was…read moreseen. Breathing treatment, X-ray, medication and plan of action completed within the next 30 minutes. The doctor and staff were caring and accommodating. I would definitely come back again. My only gripe with the establishment is that many of the waiting room chairs have duct taped arm rests and damage.. it may be time to retire some of them.

The staff up front was welcoming, kind, and knowledgeable. The nurses were also kind and listened…read moreto me as I explained my symptoms. They were thorough and asked me multiple times if I had any questions. I walked in as a new patient at 12:20 and left around 1:00.

Kristina Agranat, APRN, was kind, attentive, and professional. She listened carefully to my…read moreconcerns, explained everything clearly, and made me feel comfortable throughout my visit. I truly appreciated her compassionate care and highly recommend her. The entire medical staff was professional, efficient, and caring. Thank you for your outstanding care!

Came in for pinched nerve and fever chills. Was afraid I may have meningitis. I have health…read moreinsurance but since I haven't met my deductible had to fork out $198 for the visit (and I have the most expensive insurance my company offers for situations like this). Go back have my blood pressure taken and what not... Doc comes in, I explain the back story of my neck and shoulder pains to her and tell her it started at work cause I have a physically demanding job, just to be cutoff with "so workman's comp can cover this?" mid story. I told her I didn't know. All I knew was I was feeling numbness in my arms now and fever chills here and there and was worried. And even if I did know it was work related the hoops I would have to go through after filing for workman's comp would be astronomical. (And no I do not use illegal substances so I could easily pass a drug test). I just wanted some sort of answers. She tried to push for workman's comp again. Didn't even evaluate my body at all. Just wanted to confirm more payment before moving forward with anything and was notified otherwise i would have to pay out of pocket for an MRI today. This isn't care. Healthcare has gone to ground zero. I angrily left and told her to just send whatever scripts I may need to CVS up the road and thanks for letting me waste $198. At this point if it is meningitis, at least my son will get whatever life insurance my company offers. Good luck out there everyone.

Very clean and speedy care! Whenever I'm sick I go to UF Health Urgent Care. They take every health…read moreinsurance. Wait times are short.

Very disappointing experience…read more We had a very bad experience during our visit today. After checking in, we waited in the lobby for several minutes before staff called us into an exam room, where a male provider and a nurse were present. The provider asked questions, and we answered them. My child's symptoms were clearly visible on her face (a rash). I even asked whether antibiotics might be needed. No explanation was given, and we were sent to another room. After waiting more than an hour with no one checking on us, I pressed the nurse call button and asked what was going on and what we were waiting for. Later, another staff member came in, examined my child, and said she would prescribe an antibiotic. At that point, I was already frustrated by the long wait and asked, "Why wasn't this done in the first place, and why were we waiting so long?" Instead of apologizing or providing a professional explanation, she responded very rudely, saying: "He wasn't a doctor; he was a nurse and cannot prescribe medication. I am the doctor, and we have a lot of patients." However, this statement was not true. According to the visit documentation: * Justin Nippert, DO, is a licensed physician (Doctor of Osteopathic Medicine). * Jessica Rachael Holder, APRN, is an Advanced Practice Registered Nurse. This means the male provider present earlier was in fact the doctor, and the person who spoke to me later was not a doctor. I also recall that Dr. Nippert prescribed medication for my other child during a previous visit several months ago. To make matters worse, when I went to the pharmacy, one of the prescribed medications was not covered by our insurance. Instead of waiting for the pharmacy to contact the provider and request a substitute, I had to pay out of pocket to avoid further delays in my child's treatment. Being given incorrect information, spoken to rudely, left waiting without communication, and placed in a situation that caused unnecessary out-of-pocket expense is unacceptable. Due to this experience and the lack of professionalism, I do not want this provider to treat my family again.

I LOVE this place! I unfortunately get UTIs a lot, so I've been here a few times now, and really…read morelove the way they do things. Check in is done online (easy!) and then typically about 5-10 min later someone will give me a call and we discuss times and how to finish registration online. This recent time I was having symptoms right when I woke up, so I made my appointment for "after 10" and they told me I could come right in. Last time I was here was during the pandemic and the chairs were separated and there was a line out the door. Today, not the case at all! All the chairs were back in and NO ONE was here! It was amazing! The gal up front was so nice and helpful and she even remembered talking to me on the phone! The place itself is so clean! And it's really big! Love that they have "clean catch" instructions in the bathrooms. Very helpful! Nurses and doctors are always super friendly. Always a great experience.

Used the telehealth option. It was great. Quick and easy. Great online experience from registration…read morethrough the entire process. Highly recommend.

Type of care: puncture wound to the arm. No bleeding but was infected…read more Care quality: they told me to go to the emergency room. I went to the emergency room and they laughed and told me urgent care should have resolved this with a wet dressing and antibiotic care. So, I paid for urgent care and an emergency room visit. My thoughts are that this place does not have the skill level or the knowledge base to care for simple wound care. Office experience: I came first thing in the morning. Fairly easy process to register and about 30 minutes total before seeing someone. Staff was friendly

I visited the Hodges location this morning for care. However, after the greeting and interaction I…read morehad with the front desk employee, I opted to cancel my appointment due to lack of confidence in this facility. Not only did the person at the front desk infer (and directly state) I was fighting with her because I questioned the charge, her lack of knowledge about the insurance process made me feel uncomfortable with the competence of the front office staff -- and potentially the doctors -- at this facility. When I mentioned my concerns, she said she was new and had been trained to say this to patients who questioned the charge. She said she didn't want to fight with me about this, which I found disconcerting as I was not fighting. I just asked why I was being charged when my deductible had been met. She explained that my individual deductible had been met, but not my family one. I questioned this interpretation, as this is not how the deductible is defined, based on my experience and my visits to other health care providers. She repeated that she was not going to fight with me, then in a curt tone, she said I would be getting a bill from my insurance company. The term "fighting" along with her attitude toward me -- and what this said about the quality of care I might receive at this location -- made the decision to find care elsewhere an easy one. And I left.

Just went there, insurance covered visit. Staff were a pleasure, including the doctor. No…read morecomplaints here!

It's not about me I was here for a simple drug test for employment. the lady came to the counter…read more complaining someone went in front of her. she did t want to wait any longer and wanted a refund. I was thinking she was just being difficult. Selina Fabianova called the manager stated she could not give a refund for wait time even though the lady had not had the X-ray she paid for nor could she get an X-ray as there was no order from a provider to get said X-ray. make that make sense. You took her money for a service you can not provide and refused to refund her money. Meanwhile Selina said under her breath I hate these people. Please keep her from this position. She is clearly here for the check not to help people. Her higher order thinking is amiss and she's abundantly rude. I never met anyone that has reached their peak so early in life.

A year ago, I was diagnosed with Scleroderma, Arthritis, Raynaud's Phenomenon and several other…read morehealth complications. To say the least I was devastated. Not knowing what to do or even where to start to understand my condition or how to care for myself was life changing. Dr. Anderson is someone that has a different approach in patients like myself. Having the peace of mind and the support of your family and friends but also gaining confidence from a caring doctor can help you see life in a completely different way. I recommend Dr. Anderson to help you take ownership of your health and take back your life.

As the last appointment of the day you expect to be rushed but Tanya and her staff treated me as if…read moreI was their very first patient of the day. She's very knowledgeable and explain things in way that is completely understandable. Although I am in pain she understood and didn't try to force me to do things I couldn't.

I had to change primary doctors again and I found Dr. Thompson, hoping that I would be staying with…read moreher. I made an appointment to establish care in a few weeks and the day of, I headed over. The facility you can tell is pretty new and split between primary care and urgent care. The staff at the front desk are pretty no nonsense after overhearing their phone convos with other offices however they are very courteous and patient with people who come in, especially the seniors. I saw Dr. Thompson in about 15 mins from sitting in the front to when she walked in the door. She was open to listening to all the questions I had and made sure that I had no doubts about anything. She's really great. Seems like we're off to a good start here.

So I came here to have a pretty routine test done. Visited the urgent care portion. This building…read moreis nice! Not sure when it was built but it seems brand spanking new! I will say if you are trying to turn in or out after the light by the IKEA has changed good luck ol brave soul. You might want to just sit back, relax, and wait for the cars to stop speeding by. I walked in around 7:30 with no appointment was seen pretty quickly. I only interacted with one individual but she was very nice and professional. The cost was covered for my visit so not sure how well or what insurance they handle but I'm pretty sure it's standard.

Dr.Laksi and his staff, which includes his sweet wife are all very caring and compassionate! I have…read morealways heard HORROR stories about seeing a pain management doctor but when I was diagnosed with cancer I was referred to his office by a friend of a friend after I could not find any other pain management doctor without a 3-4 month wait! Dr. Laski was able to see me within a week; although I was a bit nervous at first, once a met him and started talking with him all those nerves went away! He is the most knowledgeable doctors I've ever had! I would recommend his office to anyone seeking pain management!

These people should feel deeply ashamed for their dishonesty. I went in person to schedule my…read moreappointment one week ago in order to make sure I had all the information and would not be wasting my time. I live an hour away, but heard good things about laski.. I was scheduled for 1030 and told I would be out by 12 so I would be able to pick up my child from school on time. I was also led to believe my payment would be $55. When I arrived today for my appointment at 1030, I was told to take a seat and he'd call me. He finally called for me around 11:10 and gave me paperwork. When I finished the paperwork I asked how long it would be he said these appointments are 3 hours long and there's no way I'll be out before 1245/1, which is when my daughter gets out of school. The man said he'd do the best he could, the told me my payment is $350. They lied to me about the amount of time the appointment would take as well as the price and showed no remorse. They wasted more than 3 hours of my time and more than $25 in gas for me. You go to a doctor for help. You should be able to trust what their office staff says. Very disappointed.

Everyone is always polite and and friendly and very helpful..the place is clean and relaxingread more

Went here for weight loss. With the coaching combined with diet and exercise, I have lost weight…read moreover the past 4 months. The staff and office seems well run for the most part. I don't usually wait very long to be seen by my provider. There was a time when it took a few calls to the office to get my prescription though. Fairly satisfied with my experience here.