I'm very happy with the overall experience at Care fertility, all staff are very kind and always willing to help, providing you with information. Dr. Quintero is a great doctor, he will listen to you and be honest with the treatment. My experience was great and Will recommend this practice if are looking to expand your family, or get pregnant for the first time! Thank you Care Fertility ! read more

I can't say enough great things about CARE Fertility! Dr. Quintero and the entire staff were absolutely amazing from start to finish. Everyone was so kind, professional, and had incredible bedside manner. They always took the time to answer my questions and made every visit a positive experience. I'm so grateful to say we had a successful IVF journey, and I truly appreciate the exceptional care we received. I highly recommend CARE Fertility to anyone looking for a knowledgeable, compassionate, and supportive fertility team. read more

This is a review of my experience in successfully freezing my eggs, with 2 rounds of egg retrieval. My last visit was March 2025. This office is very welcoming and pretty. They have a coffee and snack bar at the front desk. The facility is cleaner than a hospital and with much friendlier vibes and bedside manner. Staff: my Clinical Coordinator, Nancy, was great. She responded to my calls/texts when I had questions about the injections I had to self administer. Financial Coordinator Mayra was also very friendly. I interacted with so many other staff, I wish I remembered their names because I had not one single bad interaction with anyone. I'm not sure that I will end up using them, but what I CAN say is that coming to CARE has improved my quality of life significantly. I first went to CARE Fertility in 2022 just to check on my egg count. After having my ultrasound, I learned that I had cysts in my ovaries. Long story short, this is the start of how I learned that I have endometriosis. This helped make sense of my painful period cramps that constantly interrupted my life since I was 11 years old. Something that should have been caught, if our healthcare system was better. After consulting with Dr Q, (excellent bedside manner btw), he advised me to go to my primary care doctor with the results to get properly diagnosed and have surgery to get them removed. Then I went back to CARE Fertility and went through 2 rounds of egg retrievals. The best thing that came from this, is l now am able to manage endometriosis. Anything else that might come from my experience at CARE Fertility at this point, would be a plus :-) Thanks Dr Q!!! read more

Update: I am replying to the generic reply from Dr Quintero. I can't stress enough how much you need to do your homework when it comes to IVF. It is completely outside of standard practice to transfer in the same cycle as an operative Hysteroscopy. I did 6 consults with the best of the best in LA after seeing Quintero and ALL said 10/10 RE's would not make that call -- in fact, NOT A SINGLE ONE had ever heard of any Dr. doing this. Dr Quintero also triggered me too early during my cycle. Be very careful at this clinic. Oh, I can't stress this enough! As an IVF veteran with quite the story from this clinic, I would not recommend this place to my best friend nor any enemy. I saw many doctors after my time with Dr Quintero and each RE has stated he navigated away from the most basic standard care. They have all been absolutely horrified. If you think you'll be saving money here you're very wrong. Save your money and go to a reputable clinic. Go somewhere with a reputable lab, doctor AND stats on SART.ORG -- please don't make the mistake I did. read more

I do not recommend. This is going to be such a stressful experience as you do it, please do not add to it by pairing with a team that let me down on multiple fronts. My experience with C.A.R.E. Fertility and Dr. Quintero resulted in *zero medical follow-up after an emergency*, severe communication breakdowns, and unexpected out-of-pocket costs. After two IVF rounds with C.A.R.E, I developed a serious complication and had to be admitted to the emergency room for an extended period of time. The attending ER physician stated he attempted to reach Dr. Quintero directly for a medical consultation and left a message. As I recovered over the next week, (It was serious and required monitoring and further checks), the ER doctor called later in the week to let me know that Dr. Quintero had never gotten in touch. After waiting additional time for C.A.R.E. to make contact, I wondered if perhaps the ER doctor had not called, so I gave Dr. Quintero the benefit of the doubt, and I emailed my care team directly (Lili and Genesis) to notify them of my hospitalization and requested that Dr. Quintero contact me about my recovery (since, you know, this was a result of treatment) and to see if there were other options for treatment. The responses were cold, they said he was on vacation and would get back to me when he returned. He had no one else on staff to cover for him while he was gone apparently. *Dr. Quintero never contacted me again, even after further emails *. It has now been months, and despite going through two IVF cycles under his care before my ER visit, (where I paid extra money for mistakes made by his office), I never received a single follow-up check-in from him after the emergency. As a patient, I felt completely neglected and abandoned during a medical crisis. Administratively, the office was disorganized and costly: I was told by staff that my insurance authorization was in process in March, but my insurer confirmed it wasn't submitted until late April. This was after previous poor communication with staff. My specialty pharmacy was not set up properly by C.A.R.E, which they then tried to blame on me, forcing me to pay out-of-pocket directly to the clinic for medications. I have had a lot of trouble getting reimbursed by my insurance for this.  Coordination was reassigned due to internal miscommunications early on, and then continued after they had tried to fix it. Going through IVF is vulnerable and difficult enough. To wind up in the ER and then never hear from your doctor again is devastating. To have extra unnecessary expenses added to your experience is also upsetting. I urge you to please look elsewhere for your IVF journey. read more

We came to Care Fertility after trying to conceive naturally for over two years with no success due to unexplained infertility. I had visited other clinics before, and many of them immediately pushed IVF without really trying to identify the cause or explore other options first. Dr. Quintero was completely different. He never pressured us--instead, he focused on understanding our situation, running the right tests, and helping us make informed decisions before we ultimately chose IVF. He is incredibly kind, attentive, and personable. He always remembered even the smallest details about us, despite seeing so many patients every day. If needed, he would even come in on weekends. He once told me he would help make our dream come true--and he truly did. With his carefully tailored, personalized protocol (using the lowest amount of medication possible), we were able to get 12 embryos from our first egg retrieval . I am now 9 weeks pregnant with our first baby, and it worked on the very first transfer! Regarding the clinic: The clinic is located in the heart of Glendale and is very easy to find with convenient parking. The interior is beautiful, modern, and extremely clean. They always have coffee and snacks available, which is such a thoughtful touch. Having been to other clinics that felt dark and depressing, this one has a completely different, welcoming atmosphere. Their branding is also beautiful (and I say that as a graphic designer). Regarding the staff: Every single staff member was friendly, supportive, and patient with all my questions--and I had a lot, since this process can be very emotional and overwhelming. Both my IVF coordinator and financial coordinator were always available via text whenever I needed them. The nursing staff, surgical team, lab team, and front desk were all consistently kind and professional. They also scheduled my every appointment at 8am to help me avoid missing work, which was extremely helpful! Regarding the cost: Compared to other clinics, Care Fertility offers very competitive pricing--and, most importantly, full transparency. All packages are clearly outlined on their website with detailed breakdowns of what's included. We ended up saving over 35% compared to other places. Another huge plus is that they offer in-house financing with 0% interest and no impact on your credit. Many medications are also available directly at the clinic, which makes everything much more convenient. Overall: I am so grateful we chose this clinic and met Dr. Q. He is not only an exceptional doctor but also a genuinely caring human being. He doesn't treat patients like transactions--he truly understands and respects the emotional journey of fertility treatment. We will absolutely be back in a few years for baby number two . read more

We wife and I found this place highly recommended through social media. From our first meeting with the staff and Dr. Quintero we learned a lot and learned of the options we can choose from for our ivf journey. The care I received was very well managed, from the very friendly welcome from April in the front desk to the nurses in the procedure rooms , they stayed on top of how I was feeling after everything. Our financial coordinator Mayra, also assisted us quite well with all of our options and took our financial concerns into consideration. read more

I cannot say enough wonderful things about Care Fertility clinic and the entire staff. From the moment I walked in, everything was always extremely clean, organized, and professional. The office runs so smoothly, and every appointment made me feel comfortable and cared for. From Dr. Quintero to the nurses, to coordinators, to the consultants , and all office staff, were all incredibly kind, respectful, patient, and helpful throughout every step of the process. Everyone always took the time to answer questions, explain everything clearly, and provide support during such an emotional journey. A special thank you to Genesis, Lili and Alexia. I can go on page after page naming each and every one of you at Care Fertility and how amazing all of you were and are. What truly stood out was how compassionate and encouraging everyone was. You can tell they genuinely care about their patients and want the best outcome for every family. After a long journey, I am beyond grateful to say that my experience had a successful ending, and I will always appreciate everything this clinic did for me. Thank you to the entire team for your dedication, professionalism, and care. I highly recommend this clinic to anyone beginning their fertility journey. read more

I'm so thankful we gave care fertility a opportunity in our fertility journey, they made this whole process so easy and comfortable. We felt like family with them. And thanks to all their hard work we're pregnant with a little boy! I can't thank them enough. We're so blessed and thankful. Can't wait to bring our little guy in when he's here so he can meet all who made this possible for us. Thank you again. Kate & Nancy you were the best's read more

We came to CARE at the start of the year, after talking to a couple other clinics, to start the second half of IVF. They've helped coordinate frozen egg transport from the previous storage facility, navigated insurance (we also have Progyny) and of course all meds and appointments. Overall a supportive team that has definitely helped in streamlining the coordination and mental load of this whole process. read more

I am writing this with a full heart and a belly full of baby! :) My husband and I found our way to CARE by chance and I am so grateful that we did. From Day 1 we have felt like family with everyone on staff regardless of whether we worked with them directly or not. Everyone is so warm... so kind... so professional and really make you feel at home as you embark on this very emotional and overwhelming journey. Dr Quintero is just a GEM. He always made sure we felt heard and respected. He is encouraging and confident and we had full trust in him during every step of the process. We are so grateful to everyone at CARE for their dedication to making sure that everyone who walks in gets the care they need to achieve their dream of parenthood! My only complaint is that I have to transition away from them for this next phase of the journey!!! :) read more

"I had a great experience with Dr. Rudy Quintero They are extremely knowledgeable, attentive, and compassionate. They listened carefully to my concerns and provided clear guidance and treatment options. I highly recommend this doctor to anyone looking for quality care." Thanks to the doctor and the staffs. read more

I would strongly caution women against choosing this clinic. While it may appear efficient on the surface, patients are not treated as individuals, and care feels transactional rather than personal. Many people likely find this clinic because it is inexpensive, not because of trusted referrals or documented success stories. Fertility care is too important for shortcuts. There are many excellent physicians who provide thoughtful, thorough, patient-centered treatment--this clinic is not one of them. I urge you to go somewhere else. read more

Dr. Quintero and his team are truly extraordinary. Their level of professionalism, care and compassion is superlative. I cannot recommend this group enough. read more

This wasn't my first fertility clinic, but it was the only one where I truly felt respected, heard, and supported. From the start, Dr. Quintero and his team made me feel like more than just another patient. They listened to my concerns, never pressured me into anything, and worked with me to create a plan that felt right. Unlike other clinics where it was "their way or nothing," Care Fertility offered flexibility, compassion, and transparency every step of the way. The staff is incredibly kind and welcoming--it honestly felt like family by the end. I'm so grateful I found Dr. Quintero and his team. They gave me more than medical care--they gave me hope, support, and ultimately, a chance to become a parent in a way that felt empowering and respectful. I can't recommend them enough. read more

Wanted to come back with an update. Can't thank the team enough for everything they did for us. Dr. Thomas and Dr. Quintero are an amazing pair. Their knowledge and confidence are like none other. My wife and I are eternally thankful for their support. After many attempts with IUI (somewhere else), IVF was the way to go. We got pregnant on our first attempt. Unfortunately, the embryo did not go past 10 weeks. This is something that was out of their control. My wife's body was getting ready to host a baby. On our second attempt, the embryo grabbed on for a ride. We will never forget our each visit we had and we heard a heartbeat. Thank you for keeping us together when we felt we couldn't continue. Fast forward to now. Our baby girl is 5 months and is healthy. She is worth every tear we shed. We took advantage of their services and always knew we would be having a little girl. Just like we wanted. We also knew she was as healthy as she could possibly be coming into this world. Attached is a picture of our little one. We have no words to express how happy we are. We recommend CARE fertility to anyone trying to have a baby. They find a way to work with you. Thank you Care Fertility you all have a special place in our hearts. read more

We are so grateful to have worked with Kate throughout our entire IVF journey. From the very first consultation to every step of the process, she was incredibly patient, professional, and caring. She took the time to explain each stage clearly, answered all of our questions (sometimes the same question many times), and always made sure we felt informed and supported. IVF can be very stressful and emotional, but Kate's calm attitude and warm personality really helped us feel safe and less anxious. She was always quick to respond to messages, helped us coordinate appointments and lab work, and followed up to check on how we were feeling. You can tell she truly cares about her patients, not just as "cases," but as real people and families. This is her email klee@carefertility.net read more

Soy paciente de Dr Quintero desde el 2009. Tras varios intentos fallidos y despues de poco mas de 16 años por fin logramos el embaraso deseado. Siempre tubimos buen servicio y palabras positivas.. Gracias Dr Quintero y su equipo por tanto apollo read more

My opinion: Horrible experience, wasted time and money and 0 responsibility from this clinic. Pay money and we don't care after that. I did a cycle with them, they ignored that I had my period during stims, out of 6 eggs they were able only get 2 fertilized and 1 embryo (last time out of 7 eggs I got 3 embryos). I think it is a result of luck of care during stimulation, bed lab and not experienced embryologist. I have a very strong believe that they only pretended to do embryo transfer (I don't think that they got any embryos due to their fault), I had embryo transfer 2 months before and doctors response to my I didn't even fell anything that this is not his first rodeo, I knew I wasn't pregnant for a second and as another doctor told me any embryo will take it is only matter of for how long, the fact that my period came as usual only supported my gut feeling and suspicions that there was no embryo and no transfer. I asked nurses if they missed my period my email immediately went to their customer complaints person, I was so depressed after this experience it took me couple months to get back on track with that conversation and when I finally asked them for a meeting they just ghosted me (probably hoping that they only couple month away from lawsuits deadline (you can sue a clinic within a year). I had a few IVF cycles with different clinics this is the first one so unprofessional profiteering business. read more

We are grateful to have found CARE Fertility and had positive experiences but also some negative. We switched to CARE after not getting great results at another fertility clinic. The pricing was great and everyone was so kind and we were able to get in right away. Unfortunately, we had the same issues at CARE as we did with our first clinic, not having many follicles even after stims for IVF. Our last clinic suggested cancelling our cycle or doing IUI since I wouldn't get as many follicles retrieved as we wanted. At CARE we went through with the retrieval process thinking and being told we would be able to get enough follicles for a future family. Sadly, we only ended up with 1 embryo. We are so grateful for our 1 embryo but sad that despite relaying our concerns from the previous clinic that we faced the same issues and not much explanation as to why this was happening Our egg retrieval process was seamless and grateful for the kind nurses that made that experience anxiety free. Pre-transfer we did a saline sonogram- this experience was horrendous. One of the new drs or training doctors did my SIS and could not get the speculum in and was twisting and god knows what. Dr. Q had to come in and adjust her work after minutes of pain and inability for her to get the speculum in. After this I did reach out to my coordinator and requested that Dr. not be involved in my process. My coordinator Nancy was so organized and responsive which for someone that runs more anxious was great. She was attentive and responded kindly whenever I needed something. The sonographer Jennifer is always wonderful! She is so gentle and kind which again is always appreciated. One thing to note is that Dr. Q is not always at this office. I think I saw him briefly 2 or 3 times during my process as he splits his time. So if you are looking for a very hands on doctor, you may want to consider this. Our transfer process was beautiful and smooth and we got pictures on a thumb drive which is a nice keepsake. Overall, we are happy with our end results but also aware that some things could have definitely gone smoother. read more

I love this clinic. Friendly staff and awesome doctor. This is my 2nd round of ivf. I first went to another clinic that failed which charged me double of what care charged me. I'm excited to hopefully get pregnant here! I highly recommend read more

I'm forever grateful to the full team. Every one person who has assisted us in this process we have dreamed of for 7 years. Dr. QUINTERO May God Blessss you! read more

Care Fertility has been amazing! They prioritize your time and take into consideration your feelings and expectations. They are incredibly good with communicating what's next, and how to approach each step of the way. Genesis and Nancy have been working with my wife and I with coordinating all of our appointments and keeping us informed with timelines. Dr Quintero gave us an amazing recommendation for an egg donor place, and so far, it has turned out amazing! We are incredibly thankful for the time and effort everyone has put into us here at Care Fertility. Couldn't recommend them more! read more

I can't say enough good things about CARE Fertility. From the very first appointment, the staff made me feel supported, informed, and genuinely cared for. Doctor Quintero and nurses were professional, compassionate, and always took the time to answer my questions. The entire process felt organized and reassuring during an emotional journey. I'm so grateful for the care and kindness I received and would highly recommend CARE Fertility to anyone starting their fertility journey. read more

I am so thankful we decided to work with CARE. We had consultations with multiple clinics but none had the amount of attentiveness we found at CARE. From the initial consult, throughout our entire journey til we got a positive result, they guided us through every step of the way with the utmost professionalism. I love that you are assigned a coordinator who you can reach out to at any time with questions, concerns, etc. who will respond straight away. I have heard horror stories of it being impossible to reach staff at other clinics. You will NOT have this issue at CARE and that is so, so important with such a sensitive topic as fertility. The entire staff from Dr. Q, Nancy, Sandy, Jennifer, Kate, Morgan and everyone there became like family to us and we are so grateful they were there through the whole process and cannot wait for them to meet our little one next June! read more

I began considering IVF almost three years ago. It took me nearly two years to fully understand the process, explore my options, and search for the right clinic and doctor who would not only guide me, but truly walk the journey beside me. I visited six different clinics -- asked questions, took notes, and analyzed every detail. I thought I had made my final decision. Then, at the gentle insistence of my primary doctor, I agreed to meet with one more: Care Fertility -- and specifically, Dr. Quintero. I went in believing it was simply one last consultation before I moved forward elsewhere. But just thirty minutes into our conversation, everything changed. There was something deeply reassuring about Dr. Quintero -- his calm confidence, the sincerity in his eyes, and his ability to make the complex feel simple. It wasn't just what he said, but how he said it -- with kindness, patience, and a quiet certainty that filled the room with hope. I left that meeting not only feeling heard, but truly understood. That same day, I scheduled my first appointment to begin the process. From the moment you walk into Care Fertility, there's a sense of peace, warmth, and joy. Everyone -- from the front desk to the nursing staff -- carries a quiet optimism that immediately puts your heart at ease. The atmosphere is full of light, care, and a shared purpose: to help dreams come true. Kate, my first coordinator, welcomed me like an old friend. She called me "unicorn" -- a small gesture that made me feel special during a time filled with uncertainty. She never made me feel like a burden, no matter how many questions I had. Jennifer and Nancy, my other coordinators, became like sisters to me -- consistently supportive, organized, and genuinely invested in my well-being. I visited the clinic more than 25 times, and each visit was filled with warmth, encouragement, and trust. I never once left feeling overwhelmed or unsure. The team's professionalism is only matched by their compassion. Dr. Quintero is not only a brilliant reproductive endocrinologist -- he's a deeply empathetic human being. He took the time to explain every detail of my journey, always grounding his recommendations in both science and care. His ability to balance medical excellence with emotional understanding is what truly sets him apart. Now, after all the waiting, the challenges, and the many emotional ups and downs -- I can say with tears of gratitude: I am pregnant. There is a baby growing inside me, and Care Fertility helped make that miracle possible. To anyone considering IVF, know this: Care Fertility is not just a clinic. It's a place of healing, hope, and heart. They don't just offer treatment -- they walk every step with you. They become your family. God bless Dr. Quintero and every single person on that team. I will never forget what they've given me. read more

My wife and I were blessed with the opportunity to work with Dr. Q, our Sonographer Jennifer (who we love), and our coordinator Kate. Care fertility took care of us during a difficult time in our lives and has provided us with a great blessing. We appreciate the entire team at Care fertility! read more

I am very grateful to Care Fertility and our wonderful team of Kate, Nancy, and Dr. Quintero. They have helped us immensely during this not so easy journey. Kate and Nancy in particular were so wonderful to answer absolutely every question we had along the way, they are very attentive and kind. I also really enjoyed Dr. Quintero. He was honest and funny, which I appreciated during the stressful moments. Overall, a great office with lovely people. Thank you so much! read more

Care Fertility Clinic is phenomenal. From the moment we walked in, everything was spotless and calm, and every single appointment started right on time (a rare gift in healthcare!). Our doctor is truly the best in the world--knowledgeable, compassionate, and incredibly thorough. They explained each step in plain language and made us feel seen and heard throughout the process. The staff is just as exceptional: front desk, nurses, embryology team--everyone is friendly, organized, and genuinely caring. Communication was seamless, test results were explained clearly, and we always knew what to expect next. The clinic blends state-of-the-art care with a warm, human touch, and it made an emotional journey feel manageable and hopeful. If you're looking for a clinic that's clean, punctual, and staffed by absolute stars, Care Fertility Clinic is it. Highly recommended. read more

Morgan was super nice, caring and very helpful. She took the time to explain details to me when I was nervous. She is very calm, friendly and good at what she does read more

Oh where do I start, from the beginning me and my partner knew this was the clinic for us we felt very welcomed and comfortable since the beginning Dr. Quintero was straight forward with us which we loved! Not only that the staff is amazing from the front desk always so welcoming with her cheesy smile to the girls in the back making everything on this journey be amazing and smooth. I am truly GREATFUL for the journey I had with Care fertility after 2 years trying they made it happen I am now pregnant with my little miracle baby girl. read more

My 1st consult with Care fertility back in 2015. I was so overwhelmed. I knew it was gonna take me a while to save for treatment and pay for it the regular way without financing so I save my money. I returned back in 2025 with money in hand cash. I did all the proper testing I took care of all of my financial obligations. Everything through the payment process was easy and sweet once they collected my money was when things changed.. Do not believe in the package deal there is no such thing they're gonna be telling you you ran out of money the following week for medication. they hid my AMH level from me almost the entire time through stamps when I begged them for the results the entire time Every appointment every doctor, every staff... I had taken the AMH test a month before and still no results every appointment I went in for a ultrasound finally when we were ready to trigger I finally press them that I needed my AMH today I received the paper. Odd to find out my AMH is extremely low which meant I needed to prepare take supplements before even taking stands. I also needed to be on a low-dose mini cycle with the AMH solo however, I was on a triple dose cycle they maximize my medication which resulted in a zero egg retrieval not to mention Dr. Quintero left behind one follicle and forced me to do a second egg retrieval for that one follicle that I did not know they were gonna charge me for I would never have paid for a egg retrieval for one follicle I would have rather save that for another cycle after the second egg retrieval. I reached out to the office to see what was my next steps, financially and clinically, I was told that the financial department had to reach out to me. They avoided my calls. No one ever reached out to me. I had to keep reaching out to them finally once I talk to someone, I found out that I had to pay for it entire new cycle when I hadn't even received the two transfers that they had promised this is where the next red flag popped up. This office is designed to maximize treatment meaning that they're gonna take you through a couple cycles before success to run up the bill.. I was so discouraged because I had never let anyone get over on me that way once I seen it was out of my control. I refuse to pay them any more money and I've decided to move forward with a new clinic. I advise anybody who is planning to use this clinic. Please do more research before you do. This place is a scam. they showed no empathy or sympathy for me. They ran my bills up without my consent that I never signed for and almost discourage me to doing IVF all the way around. I'm so happy that I found my new clinic, but I hope that this review reaches all those future parents out there because we struggle enough emotionally and financially through fertility process to be taken advantage of please be very vigilant. Not even the CEO Wilson showed empathy in the fact that I was misled. He did admit that My paperwork was done incorrectly, and there was some hangups in my contract. However, he did not make it right.If you do decide to move forward with these people, the reviews do not lie. I wish I had a paid more attention, but since this was the office, I had saw 10 years ago I didn't want to seek anymore. I just wanted to start the process. I'm wishing baby does to all of you future parents out there and our pray success and whatever you decide to do. I wish I could tell the full story in detail, but we would be here all day.. Blessings read more

doctor quintero and his staff are so amazing... very caring wouldnt go anywhere else. they helped me and my wife so much

This place is absolutely HORRIBLE!!! If I could give this place negative stars I would. The most painful experience of my life was at this location when they performed an HSG exam without the proper care. I was dealing with pain months after the exam occurred. The staff did not care about my pain and wellbeing and only cared about getting paid. Please look elsewhere!! read more

Thank you to Dr Quintero and all the Care Fertility staff for helping my husband and I start our family. All of you were amazing and very helpful. Successful IVF in our first treatment. We had been trying to conceive for 7 years and we now have our beautiful boy thanks to all of you. We are forever grateful. We will be back soon for our second baby. read more

Care Fertility - Fertility Near Me - Glendale, California

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My first FET was a success! Currently 10 weeks pregnant and graduating to an OB. I had great experiences with Dr Quintero and his team at Care. Would definitely recommend coming here for IVF. read more

Great staff and amazing Doctor! Very professional and compassionate care from all the staff members and very competitive fertility treatment pricing!!! read more

PROs: This office and I got off to a shaky start. Due to some miscommunication over the phone, we had a confrontation at the beginning due to payment, but the manager was great about handling that miscommunication. The radiology tech was SUCH a compassionate dude to let me get off the table before my HSG because he noted that I seemed really uncomfortable. When I apologized for backing out despite him setting up everything, he said: "hey, don't worry about it, this happens all the time. You gotta feel comfortable before you do this." WHICH I REALLY APPRECIATED! The nurse who took care of me also was a very kind human during what ended up being a very emotional experience. CONs: In a consultation with Dr. Quintero, he noted that maybe we should get a "quick" scan of my fallopian tubes in case there were any polyps in there. I remember he said "take a quick shot" multiple times, which seemed to make it seem like this was a pretty chill procedure. Having been early in our journey, I wasn't sure exactly what an HSG involved, but Dr. Q seemed friendly enough and I figured, well, if they have time for the procedure today, and I happen to be on the correct day of my cycle for it to work, seemed like it would be good to get it done now. However, things started going weird once I got ready for the procedure. The nurse asked if I knew what an HSG was, I said not really, and she explained it was to make sure my fallopian tubes were open. I noted that Dr. Q said I needed to get a procedure to check for polyps. She noted that the SHG was the procedure for polyps, and not the HSG--did I want to talk to the doctor? I said sure, that would be helpful. She got him in, and he explained quickly that he could see polyps through the HSG as well, and then rushed off. The nurse also noted that they'd be taking an X-Ray with an HSG. Since my OB noted that we should be trying to conceive from day 10-22 of my cycle (and we had just tried the night before), I also wanted to make sure that this was a decision I was making together with my spouse, but was having difficulty getting a hold of him (FYI, there's not really good cell reception there)... and we also just wanted to talk to the doc about it to make sure it made sense. How tragic would it be if the one time we DID get pregnant naturally, we blasted the little one with radiation... (yes, they do a pregnancy test before hand, BUT I also know that pregnancy tests don't work until some time AFTER you've conceived). Also, up until now, I had just been getting vag. ultrasounds for checking my insides, so "quick shot" sounded like it might just be another ultrasound earlier... While I was in the waiting room trying to get a hold of my partner to talk to him (men aren't allowed in the procedure rooms for the comfort of other patients, which I get), Dr. Q walks in and tells me that he's sorry, but it seems like we don't trust the clinic, and we should find another fertility clinic because we're not a good fit. I tried to apologize, saying I had just had bad experiences before, and I really didn't mean it personally, and he doubled down, saying good luck. I felt so awful. I didn't mean to make people feel like we didn't trust them. This is an extremely vulnerable and intense and anxiety provoking process. I just wanted to make sure I understood what was going on. I also have had REALLY bad experiences in the past with doctors and billing etc... Again, it felt alarming that the nurse told me that the procedure I was about to do was NOT for looking for polyps (which was what Dr. Q noted was the point of doing this today... I found out later, when I actually got my HSG and SHG done somewhere else, the nurse was right)...so of course I wanted to check in about the discrepancy, at the very least. In retrospect, it's pretty scary that he was able to hand wave it all and say "yes, HSG also can find polyps" without a more full explanation. I don't doubt that it sometimes can, HOWEVER, I do know that looking at the HSG images, docs were unable to see anything odd in my uterus until the SHG which showed my uterus... RIDDLED with polyps. I also am very surprised that Dr. Q talked about the HSG as if it's a quick and easy procedure, which, even when done with kindness, it's DEFINITELY not. I am SO glad I didn't end up doing this here. In contrast, when another doc looked over my history of procedures and saw I had an HSG, she said with kindness: it's very intense , and great job getting through it. I have a feeling Dr. Q would NOT have been as understanding/kind about the pain and discomfort I was about to experience there, considering how he talked about how "quick/easy" this procedure would be... tl;dr--If you like knowing what's going on, or have some anxiety and tend to ask a lot of questions, you should probably go elsewhere. Dr. Q doesn't seem to be very patient. While he *seems* informative during the consult, I would say he's not informative when it really matters. read more

My husband and I did IVF through Care Fertility and our experience was great! IVF is a stressful process and an emotional roller coaster. They guided us through every step, explained the medications thoroughly, and supported us through it all. When we had a successful pregnancy, they celebrated with us too. Dr. Thomas was wonderful to work with. She was very concise but also compassionate and answered all our questions. We always knew what was coming next and what we needed to do. They also store embryos within their facility which is awesome - no concerns with traveling embryos on implantation day! We will go through them again for our next implantation. read more

My husband and I decided to move forward with IVF after getting a miscarriage with IUI. We didn't know which fertility clinic to go to but a friend of mine had mentioned C.A.R.E Fertility to me before after finding out about my miscarriage. My husband and I looked into a few other fertility clinics but what drawn us to C.A.R.E Fertility the most was how enthusiastic and optimistic Dr. Quintero was when we spoke on the phone. For someone going through infertility, there's nothing I wanted more than to have hope and he gave me that. All the staff were very welcoming, supportive, and gentle throughout the whole process and made us feel right at home. They were very thorough when explaining the IVF process and even made the entire process very easy as they were organized with the scheduling. Thanks to Dr. Quintero and all the staff, we were able to take home our bundle of joy! read more