Transport gentlemen Robert and Hugo very committed and good, on time and very customer oriented. Was excited to find a good transport business for my Dad having to use a wheelchair during his illness. The company requested a set amount for transport of my father from Skilled Nursing Facility to doctors appointment, but said Eric, guy that runs business, was not available to adjust amount for shorter distance that it ended up. Hugo assured us that Eric would adjust refund accordingly, I double checked and said are you sure? Hugo assured me Eric was good for his word. I tipped nicely and agreed to transaction knowing my Dad had no other choice for transportation in a wheelchair. I followed up with Eric regarding refund, and he actually said he had sent the amount to be processed and it never was. Have followed up with Eric multiple times over past month, and of late asked Eric to please honor his word and the business, Care Express Transport, with no response and no refund; business cannot be trusted in our experience, as Eric will not respond. If we hear from him, and he honors the transaction fairly, will follow up accordingly. read more