Great first visit to ENT Specialists from the free parking lot / plenty of spots and there's even…read moresome shaded areas under the trees if you're lucky enough to snag those spots. Staff is friendly and helpful - both on the phone and in person. They are clear with their instructions and try to be as helpful and informative as possible.

I appreciate that Dr. Fyfe tries to avoid surgery, if possible. But, if you do end up needing…read moresurgery, I recommend getting a second opinion before you move forward with surgery. Dr. Fyfe performed my surgery in March (balloon sinuplasty and "roto rooter" holes). The surgery required general anesthesia, and recovery from the "roto rooter" was long and painful. After recovery, I felt great for about 6 weeks. Then, in May I got a sinus infection and took antibiotics. In June I got another sinus infection, another follow up, and more antibiotics. In July...another sinus infection. After that, I sought another opinion, and found that there are more modern and effective procedures that do not require cutting holes (the "roto rooter") and do not require general anesthesia. I had another procedure done last week to fix my sinuses (the holes Dr. Fyfe made weren't draining properly) and it has been a much easier recovery so far. Only twilight sedation was needed, and it was done in-office instead of in a surgery center. I feel more confident now that my infected days are over, but I wish I would have gotten a second opinion before surgery with Dr. Fyfe so that I could have avoided the permanent and unnecessary holes in my sinuses.

Update: Dr Nason personally called me after I left this review and let me know who I should contact…read moreto help my father. .... I am so upset with this office. My father was in the hospital and they referred me to Dr Nason. This doctor's name was written on his discharge paperwork. I filed out the appointment form online with all the information, including his diagnosis/hospital info/and that the hospital wrote a referral. Someone called me a few days later and set him up an appointment for 3 1/2 weeks later. 24 hours before the appointment, they called to say this doctor won't see him for his diagnosis. My father has been suffering for over 3 weeks waiting to see this specialist. They refused to take any accountability for the situation or admit they put his health in danger. The office manager told me this is not their fault and blamed the ER. Then she blamed the call center schedulers. Completely unprofessional to shift the blame to your employees and then tell you it's not her problem.

Before my office visit I was able to have a telemedicine visit, even as a new patient. I greatly…read moreappreciated that. I was able to fill out all my patient forms online ahead of time, so they were completely ready for me when my appointment began. Dr. Young was very understanding of my issue and explained the different options I have for addressing it. This resulted in an in-person visit. I was greeted quickly and very friendly.  The waiting room is very calming; you only hear the light music from the front desk and the hum of the air purifier. The nurse who took me back to the room and took my vitals was very friendly and made me feel welcome. My visit with Dr. Young was awesome.  She explained everything she did, step by step, and was patient with all of my questions. Building is in a quiet area and has ample parking. Hand sanitizer is available throughout the building and outside the office door.  Masks are required throughout the building and offices, including this office.

Went in for tinnitus and did hearing test which was fine. Recommended over-the-counter eardrops…read morewhich did nothing.

This doctor is unbelievable! I'm so glad to have him as my daughter's e.n.t. specialist. She just…read morehad her adenoid's removed this morning and he is so great with her! From the moment we stepped into his office, my daughter loved him! He's so helpful and understanding, and only does what is necessary to help his patients! If you need an e.n.t. specialist, go to him! I promise it'll make you happy!

My dentist is well versed in understanding sleep issues, and based on our discussions thought I…read moremight have a breathing problem. She did a head CT that revealed a deviated septum, and referred me to Dr. Wassmuth. I was quite impressed by the kindness, courtesy, and professionalism when I first visited the office of Capitol Otolaryngology. Dr. Wassmuth examined my nose and suggested balloon sinuplasty with turbinate reduction. After much trepidation, I scheduled the surgery, which is done in-office. The process of fixing my nose didn't take all that long. The anesthesiologist, Dr. Jack Carsner, was excellent, as were all those I met in the operating room. The procedure apparently went off without a hitch, and my husband drove me home where I rested the remainder of the day. Within a day or so I was feeling much better. I am still considered to be recovering after a week, but have already experienced noticeable improvements in my breathing. My husband says my snoring was virtually gone within a day after the procedure. I've had a variety of seemingly-minor health concerns, that when put together, have led to other problems. Snoring, dry mouth, dental issues, and poor sleep quality turned out to have (at least in part) had a common root cause in breathing problems. Hopefully all will improve or resolve before very long. If you have any kind of breathing problems, including snoring and symptoms like dry mouth when you awaken, you may benefit from a visit to Dr. Wassmuth. I highly recommend his medical practice.

I recently had surgery with Dr. Wassmuth to correct my sinus issues. It was a fantastic experience…read morefrom the initial consultation through the post-op appointments. He always took the time to answer any questions I had and thoroughly explain what he was going to be doing. The procedure had minimal pain, no nasal packing, and the recovery was quick. I can breathe better now and have also noticed that I sleep better than before!

It was recommended to visit this ENT clinic by my boss after having a less-than-ideal experience…read morewith another ENT last year who quickly suggested surgery, which I wasn't comfortable with. Still suffering from sinus infections, I came here for a second opinion. Dr. Wassmuth was excellent. He took the time to explain everything in detail and had a great bedside manner. I felt heard and understood, and his thorough approach made a significant difference. I highly recommend Dr. Wassmuth and this clinic for anyone seeking quality ENT care.

Don't come here if you're not prepared to wait an hour or more for your appointment. I've been…read morethere three different times and every time I get the runaround. They also never warn you that they are running late. They may bring you to your room but then you wait more there.

An absolute waste of my time. I desperately needed the repair and a severe deviated septum. They…read morerefused to perform the procedure because I take a 81 mg aspirin, not prescribed but referred by every physician I have ever had. During which period I have had multiple joint replacements, lense replacements, donate blood etc etc and this has never been an issue ever. They also sold me allergy drops which I have yet to receive.

I think if you have minor issues that can be fixed with balloon sinuplasty, then Dr. Slaughter is…read moregreat at it but if you need individualized care, then you might get disappointed like I was. A hard experience for me was that his office recommended the use of Steroid compounded nasal sprays for 5 months and I am still going through the consequences of doing long term steroids. At the nd I was still having sinus infections so they said I should see a different doctor, and they told me to stop using the Steroid sprays. I followed their instructions and I had severe withdrawal symptoms. I contacted them via patience portal, and explained my symptoms. They said that these sprays "should not" cause withdrawal symptoms and I should go to my GP. So again basically "just go see another doctor" when things got hard. That was disappointing. I am glad to say that I went to a different ENT and had a different procedure done for my sinuses and that took care of my on going sinus infection.

Went to dr lackey with an urgent issue. She scheduled me for an allergy test that they could only…read moremake 3 months from the original appointment. I show up day of to check in. They state that they send out payment spam texts the day before and they cancel your appointment if you don't complete ahead of time. No call or explanation of this policy. I don't know about other people but my phone receives spam texts from unknown numbers all day every day. They did not offer to help. They did not offer to even give a warning for a dr policy I've never had to deal with before. Their only offer was to reschedule another 3 months down the line. Receptionist was even snide and rude on my way out with a "have a nice day" as I was visibly upset with this policy. Manager was of no help either. Treat humans like cattle type clinic.

I had an ear infection and a friend recommended Austin Ear,Nose,& throat. They did the most…read moreadvanced hearing test and found an issue with my eardrum. The doctor explained all the issues and we got it fixed in a week of meds and a retest. The staff was so helpful and experienced. The hearing test was amazing and took my fears away. The entire experience was great and this is my new place for ANY ENT isssues. My doctor was Dr. Dao. Thank you for caring and getting me better!

After struggling with a chronic wet cough for five days, I went into Dr. Steerman with a bad sinus…read moreinfection. She not only gave me a good antibiotic and steroid but a cough syrup that would allow me to sleep at night. She has great medical office assistants and is very caring and thorough . I would recommend her to anyone.

If you want to get taken advantage of and over-charged, this is the place for you. I waited 45…read moreminutes for the doctor, it took her all of 3 minutes to look at me, and I was charged $1200. $600 just for the privilege of walking into the office and another $600 for the 3 minute exam which she charged as an endoscopy and wasn't. They charge exorbitant amounts just so the insurance company can tell them what the max amount allowed is so they can get the most they can. It's sad that we go to these people for help and they take advantage of us. I will never go back here. My issue wasn't even fixed. Going to a doctor that actually cares.

The entire office staff is lovely. I basically had my ears and my sinuses dilated. I've had a lot…read moreof problems with vertigo and post nasal drip. They were very thorough about telling me about what to expect during and after the procedure. They also called to check in with me the next day. This is the third ENT I have gone to in two years. The others just adjusted my ear crystals and sent me on my way. They actually did a lot more testing and found that I had other issues contributing to my vertigo. None of the other clinics had done that.

I have been seeing another Sinus, Allergy business for about 15 yrs. Long story short, there…read moreInsurance lady made me so mad over coverage. I decided there are way too many allergy docs in Austin. I made a call to Austin Ear, Sinus & Allergy. Had an appointment within a couple of days. Within a week I had RhinAer & Balloon Sinuplasty performed. Had 2 follow ups both 2 weeks apart. I have not been able to breathe through my nose in over 20yrs. And the major issue was I couldn't get hot without having a box of Kleenex with me. SO, as of today I can breathe through my nose & can go outside without any tissues. Dr Slater & his staff are very professional & friendly. I feel like they are my sinus family. I can't praise them enough for a procedure performed that has given me my outdoor life back! Just remarkable! Highly, highly recommend Dr. Slater, at Austin Ear, Sinus & Allergy, 12319 N Mopac Expy, Austin, 78758!

So many green flags at Dr Connor's office (not sure if that's a thing, but it is now). An actual…read morehuman called me twice to make the appointment and then to confirm. They did not make me fill out 10 pages of forms online before I came in. Then Dr Connor has someone take notes while she listens intently and looks you in the eye so that she can have a conversation and pay attention. She really knows her stuff and is not averse to questioning minds such as mine or alternative treatments and supplements. She made a recommendation for a lab test that my cardiologist should order for my high cholesterol. I already felt better walking out of her office after over an hour of actually being heard for the first time. She is worth every penny and I will be seeing her exclusively from now on. Cannot recommend highly enough! Like

Easy peasy phone call care. We manage blood work analysis over the phone with a smileread more