My mom has been at Village Green for 2 years now. Staff is very kind, which to me is the most…read moreimportant aspect of a care facility. Very small facility which leads to everyone knowing the residents. Minor concerns I have had is some laundry being lost, occasional delays in returning phone calls. My mom does not need much personal care, so i can't speak to response time for assistance using bathroom, getting showered etc. But facility is clean, residents appear clean, no smell. Would definitely recommend the Village Green.

Do not put your parent there. They prescribed my parent…read moremedication without telling us. Stay away

I never write reviews. I know everyone says that but I honestly don't. I feel like I need to…read morethough. Keep in mind, I have never actually seen the facility but what I saw today was beautiful. I was at Walgreens in Mineola and their bus was parked outside. They must bring the elderly there to go shopping. As I was walking to my car I noticed the man ( assuming the bus driver ) helping them off of the bus. I had to actually stop and watch. He was so sweet and gentle to each one that he helped off of the bus. He spoke to every single one of them as he helped them down the steps. It warmed my heart so much I actually called and also told them there. In this day and age, all the crap going on and all the terrible people out there, this was honestly wonderful to see. Especially when you hear that a lot of assisted living facilities lack patience with the elderly. Mostly when nobody is looking. And he didn't think anyone was. That made it even nicer. This man looked truly special and they are lucky to have him as apart of their staff.

We are very familiar with Assisted Living Facilities. My mother lived at The Bristal In North…read moreWoodmere for several years and we found the facility for the most part to be pretty decent. It was very clean. The facility she moved to in Florida was not as nice, but apparently Florida is generally less patient oriented than NY. My mother-in-law moved into the Bristal late last year after a bad fall had resulted in a long hospitalization and rehab stint at Parker Jewish, a total nightmare. We were not comfortable letting her return to her own apartment and after a reasonable search had selected The Bristal at Garden City, a new facility that had opened only a few months prior. We can only say one thing. This facility is outstanding. Dina, the general manager is a wonderful person and has assembled a team including John, in charge of recreation, and a chef, whose name I don't know, who has made my mother-in-law's stay thus far to be an easy transition into assisted living. She loves the food, and boasts about all of the staff and how friendly and genuinely interested they are in both her needs and her overall enjoyment. Whether it is the medical team, the front office staff, the housekeeping or the maintenance staff, everyone is overly courteous and nice to both the client and their families. Starting from the initial sales with Tiffany, to the gentlemen who connect the cable TV or caulk the windows, everything is handled professionally and expeditiously without a problem. If you have decided to place your loved one in the hands of an assisted living facility, this is definitely the place for you. Bingo, crafts, word games, movies, socials, educational classes, day trips, they offer enough to make their clients feel that they are important, by continuously engaging them in safe and stimulating activities.

My super-active dad (88) has been at The Residences for several months. Director of Community…read moreRelations Nancy Waldman gave us a thorough tour and provided continued feedback until Dad relocated from his Old Bethpage home of 55-plus years. The accommodations are impeccable. Warm, homey and immaculate, The Residences feels like a community. The kind and caring staff provide excellent support and service, from the event coordinators and directors to the wait staff and other helpers. My 8 year old and her friends love to visit. We've enjoyed concerts and dinners with Dad, and he's gone to lectures, movies and other events. Only wish I were 88!

Price! Care! Too many disgruntled employees! My relative has passed and Sunrise is still taking it…read moreout on our family for vigorously advocating for our relative.

Before continuing to make the phone calls needed to address my father's death, I had to write to…read morepraise the assisted living/memory care facility where he lived for a year. The Sunrise of East Meadow became an extended family to us. The care provided to my father was excellent and they also notified me of any changes in his condition, or medication needed. The staff was compassionate and they all seemed happy to help. This was an experience unlike my father's prior assisted living facility, which looked more upscale and provided better entertainment, but the care was really lacking. At Sunrise, everyone was kind and responsive, from the aides to the nursing staff to the Directors. I am so very grateful to them.

Had a family member in the rehab section after a minor stroke. She really enjoyed the great meals…read morebut complained about the PT saying it was too much. I'm happy they did that, she needed the push to get better. That was the only way she could get back to normal daily functions. There was an employee named Todd?? (he didn't normally work in the area she was in) that went above and beyond with knowledge in areas that normal staff didn't know. This guy knew denture stuff like a pro. Stellar employee. She still talks about him. I actually think she doesn't want to leave at this point because the care is so good. Only con I was getting from her is lazy aids. I was not there to witness this but you still get a great review.

The laundry system is terrible. My friend is always wearing someone else's clothing. Every time I…read moresee her, she's in something that belongs to someone else. I bought her numerous pants and shirts, but they always turn up missing, and she's left to wear mismatched oddball items. I am shopping again for her today because the nursing staff says she has NOTHING to wear. Her closet is empty again. Where is it all going??? Even with her name written inside her clothing, she does not get her own clothes back. Frustrating and expensive!

My dad,Gaspar, was at the Arbors at Westbury for a little over 5 years. It was the best decision my…read moresisters and I could've made. They literally become one big family. From everyone that works there to all the residents they all look out and care for one another. It starts at the top. If you have a caring staff that feels appreciated it shows in their work. And each person that worked there genuinely became part of the family. My dad received great care there until he passed. Even after he passed they put together a Celebration of Life. They invited family of those that passed and the residents to honor those that passed. They played a video montage they put together and whoever wanted to say a few words was encouraged. Beautifully done. Many heartfelt thank you to everyone at The Arbors at Westbury.

There is no way I can say enough nice things about the folks at The Arbor. The facility is lovely,…read morebut it is the staff that make The Arbor the unique place it is. They are professional, experienced, and (best of all) genuinely kind.

My father died on February 19, 2026 after weeks of a worsening cough and confusion that I…read morerepeatedly reported to the Bristal's contracted doctor and which were repeatedly dismissed. Dr. Jason Ford was largely absent, leaving critical decisions to a nurse practitioner, Jared Newman, while I struggled to get answers for over a month. When my father was finally hospitalized, he had advanced sepsis, pneumonia, and a UTI, all conditions that were missed due entirely to Dr. Ford and NP Newman's neglect and indifference. He died the same day. This was a devastating failure of care, communication, and accountability. Instead of a physical examination, tests such as an EKG and chest X-ray were ordered. Yet I was forced to chase down results myself. I repeatedly expressed my concerns and explicitly requested that Dr. Ford evaluate him. Those requests were dismissed. I was told by Dr. Ford's office to wait until Dr. Ford was physically present at the facility to speak with him, days later and only during a narrow window before he left at 1 p.m. This level of inaccessibility and lack of urgency is, in my opinion, entirely unacceptable in a medical setting, particularly when dealing with a vulnerable, elderly patient with known congestive heart failure. Sylvia Henderson, the Director of Wellness at the Bristal, did not intervene or take any responsibility to check on my father's condition. He continued to deteriorate over the course of a month. (Interestingly, two positive Google reviews of Sylvia were written by her own family members shortly after his passing.) It is difficult to put into words the frustration, grief, and anger that comes from knowing that his painful deterioration and death may have been preventable or alleviated with more attentive, responsive, and physician-led care. I do not write this lightly. I write this because no family should have to beg for a doctor to see their loved one, only to have their concerns minimized until it is too late. The director of Bristal, Gina Young, said "this was not her experience with this medical practice." I was left with the distinct impression that my concerns were not taken seriously.

The Bristal at Jericho is upscale Senior living. This is a beautiful residence with warm friendly…read morestaff. Residents enjoy trips, art instruction, musical entertainment and so much more.

Great job great prices amazing thrift stores I would go there any time again I drove an hour and a…read morehalf and still worth it

10 plus 10 stars - always magnificent pieces - my first choice -Elle is so talented and it…read moreshows in her designed pieces Love, achel BarrettWhutmore

This place is a money grab. I wanted to check my mother in on Nov 30th of 2025. I was told I…read morecouldn't move in until the following Tuesday. When I signed the contract on Nov 30th I specifically asked if the Contact will start on the Tuesday. The women (Jones) assisting me said of course it will start on Tuesday when you move your mother in. The care level we were paying for was high and she wasn't even getting the care she needed. When my family decided to take my mother out of the Bristal they charged us for the extra days when they said they wouldn't. This place is horrible. I wouldn't recommend this place if it was the last place on earth. If it wasn't for some of the residents that were living at the Bristal my mother would not have not eaten properly. What a disgrace.

I want to extend my heartfelt thanks to The Bristal at East Meadow for the exceptional care they…read moreprovided to my dad during his stay. The entire team showed great professionalism, patience, and compassion -- even when my father wasn't the easiest person to deal with. They fostered a warm, respectful environment that gave our family peace of mind every step of the way. Special thanks to Debi, Gina, Donna, Ed, and so many others whose names I can't begin to list -- your kindness truly made a difference.

Extraordinary care for my mom and peace of mind for the rest of the family. The caregivers are very…read morerespectful and experienced, the management staff are very professional in meeting my family's homecare need for my 89 year old mother.

From the owner: We are experts in providing professional and reliable non medical Homecare and Assistance to you in…read morethe comfort of your home.