These folks called me, unsolicited. Bad connection for each call and constant break-ups. Poor…read moreexplanation of the services provided. Evasive with respect to our questions. They didn't seem to know how to set up a video conference (no zoom, google meet, Teams, or the like?). Was late for our meeting (and prolly forgot until I pinged them). Seemed apathetic, poorly managed, and unprepared during discussions. Very odd. Also of note: the rep who called me kept referring to their company as "At Home Care" (which if that is the case, I can see why they would change their company name -- At Home Care has terrible reviews on Yelp). The other review I saw for At Home Harmony (a 5-star review no less) looks like a sales pitch from an insider, but you be the judge. Another red flag was, the rep went right into a line of questioning about my age and medicare status (as if to line up future business) rather focus on the elder in my care. Too many red flags.

They are unequipped to deal with Alzheimer's patients They never communicate when they are sending…read morea person over. The people who they send over have no clue what sundowning is. One attendant let my mom walk very far without her rollator, even though I'd just told her that my mom had fallen earlier in the week and had to get an x ray. The attendant was too busy on the phone complaining about my mom sundowning to catch that she was walking without her rollator. Another attendant brought my mom back with blood around her mouth and couldn't explain it when I asked questions. No wonder they've had huge turnover there.

On a cursory view of this Senior Living facility, I was pleasantly impressed. We went to visit a…read morerelative/friend here. The grounds were well maintained and manicured, the parking was ample and the entrance was welcoming. The foyer opened up to a large rotunda with a baby grand piano and lots of cozy sofas and chairs. Initially, there was no one at the front desk to greet us so we meandered around looking for assistance. A woman saw us and came over to help us find our friend. Off to the right was the big dining room and the residents were having supper. A lovely sea of silver headed seniors all looked our way to smile and say hello to us! We found our table and enjoyed a lovely conversation with our friend and she introduced us to two more sweet elderly ladies with whom she shared meals. The tables were spacious and club chairs were cushioned and comfy. They commented how kind the staff was and that the food was pretty good. Tonight they served hot dogs and fries, with pie and sherbet for dessert. We asked how they liked their living here, and they all agreed it was comfortable, clean and efficient. There are several floors, but they are all accessible from the main floor. The residents have cute little apartments/suites with their own kitchenette, bathroom, sleeping quarters and sitting room. Our friend showed us her place which was immaculate and well appointed with personal items. Some of the rooms have balconies where residents can have a small garden. She showed us the laundry room and the game room. This facility keeps their residents busy and active. Our friend said it was a little pricey to live here, but the quality of care is worth it! We look forward to visiting these dear ones again soon!!

My mom has lived here for the past three years. It's been great for her. Although this is an…read moreindependent senior community, there is lots of support onsite which makes it convenient for us. The staff is fantastic. The apartment community is clean and the food is tasty. With all that is included in the rent, I feel, makes the rent a great value. Hope this review helps. It worth taking a tour.