Loved Dr. J's youtube videos so I went online to the Cardiovascular Interventions, P.A. site and completed all of the online forms and requested an appointment. After a few days of no response I called to make an appointment and only got an answering machine so I left a message. After a day or so of not receiving a call back I called again and was finally able to get someone and an appointment was made. I later received a call from someone with from Cardiovascular Interventions, P.A. who asked me a great deal of question. I explained to the caller I had completed all of their online forms answering many of the same questions and she said she currently did not have access to the system. I told the caller I had all of my medical records and could bring them the day of the appointment and asked if they needed them printed out or would a thumbdrive be ok and was told the thumdrive would be fine. So the day before my appointment I get a call and a message is left telling me they do not have a medical records release from me and without that they can not get my records so they will need to reschedule my appointment. So I call the office back and no one answers so I leave a message. After waiting a bit and no call back I call again and get a snarky lady. I explain that I completed all of the paperwork online, I talked to someone from their office and explained I had my medical records and I could bring them the day of the appointment and asked if they needed them to be printed or on a thumbdrive and was told the thumbdrive would be fine. And NOW the day before my appointment I am being called and told I would need to bring in a medical release TODAY, note I live 35 miles away, or I would have to reschedule and I am told they do not have the information from the online forms. I am sadly disappointed because I really wanted to have Dr. J as my cardiovascular doctor but dealing with his office staff and the systems he has in place is simply to troublesome. Their unwillingness to work around their own systems failures and the snarky attitude of the office staffer tells me they do not need and/or want my business. It leaves me to think, if it was this cumbersome to schedule my first visit is it the norm and would this be a continued frustrating endeavor. read more