1. Cardinal Pointe

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Shallotte, NC

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Cardinal Pointe

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

By appointment only

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8 years ago

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Ask the Community - Cardinal Pointe

Birch Pond Apartments

Birch Pond Apartments

(2 reviews)

To Kevin M's Review:…read more Thank you for sharing your perspective as a former employee. While we're disappointed that your experience working with our company was not a positive one, we do think some context is important for anyone considering Birch Pond as their home. Birch Pond is an established community that is over 20 years old--and, much like homes, cars, appliances, and unfortunately all of us, things age. HVAC systems, water heaters, plumbing fixtures, microwaves, and other components eventually reach the end of their useful life and require repair or replacement. That isn't exactly a shocking revelation in property management; it's precisely why apartment communities have maintenance teams. The good news for our residents? When an air conditioner stops working, a water heater needs replacing, or a plumbing fixture reaches the end of its lifespan, they aren't personally responsible for finding a contractor or paying thousands of dollars to replace it. We are. That's one of the perks of apartment living, and our team works hard every day to keep our community maintained and address issues as they arise. We're also proud to have residents who have chosen to call Birch Pond home for many years. Our community is about more than the age of a microwave or water heater. Our team works hard to create a welcoming place to live through resident events, ongoing maintenance and improvements, and relationships with the people who call our community home. We always encourage prospective residents to do their own research, tour the community in person, meet our team, see the apartments and amenities for themselves, and make an informed decision based on their own experience rather than the employment experience of a former team member. We certainly can't stop a 20+ year-old property--or any of us--from aging. What we can do is continue repairing, replacing, improving, and taking care of our residents along the way. And that's exactly what we intend to do.

I was the Maintenance guy at Birch pond in Shallotte for a year. I was treated poorly by…read moreManagement. The Apartment complex was dated. It was over 20 years old, still running 20 year old A/C systems, I dealt with no less than 50 Air conditioning calls, they constantly broke down. The place was falling apart, still using original hot water tanks, I physically replaced a dozen hot water tanks. Many kitchen and bath fixtures were original ,and leaked needing replacement. Toilets leaking, bolts rusted out needing repair. had to replace a dozen microwaves. birch pond is not what you see in the pictures, it is dated and in need of an update. Do not rent here, spend a few extra bucks and rent nearby. You will save money and hassle in the long run. I give it a 2 because the rent is a little less then those near by. These are just my opinions, you have been warned!

Cooke Realty

Cooke Realty

(31 reviews)

We rented a home the weekend after labor day. The home was exceptional, the staff at Cooke Realty…read morewas very nice, but they have a deposit rule that is less than stellar in order to make a few extra bucks of interest by holding on to it for over 30 days. Let me just preface by saying that we had no issues with the home, the weekend of, or anything of that nature. Cooke Realty even let us check in early and gave us a goody bag. Very sweet ladies at the office. But when I have rented homes in the past (Bald Head, Oak Island, Carolina Beach, Wilmington, etc), no one has EVER kept my deposit longer than 1 week past stay. This company states they will not under any circumstances give your deposit back (even if the house is in spectacular shape) until 30 days from the day you vacated the property and then it takes an additional 2-3 days from that time to get your money back. So while most people will put their deposit (upwards of $500) on their credit card to keep from tying up liquid funds, be warned that you will pay interest waiting to get that deposit back AND Cooke Realty will make money for it sitting in their bank account, unused for that 30 days. This is a very selfish way, in my opinion, to treat customers who are already paying a premium for their nice homes that they rent. I will probably never rent from Cooke Realty again despite how awesome the owner of the home was and the lovely home we stayed in.

Never had a problem with Cooke Realty and have been renting our favorite beach house from them for…read morethe last 3 summers. Great customer service, quick response, easy to get to location. Good solid company and will continue to use for our cherished beach trips to Ocean Isle.

Cardinal Pointe - apartments - Updated November 2026

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