I am writing this for my 94 year old friend. She is not happy here. She has had things stolen and…read morehas a great deal of fear. It's really sad. If you have your loved one stay here, be VERY vigilant and make sure protections are in place. Appearances are good here, food is fine - AND the elderly can be taken advantage of here. Be aware.

My mother has been very happy at Merrill Gardens for the past year and a half. Our family is…read moreespecially grateful to Merrill for its support in offering the use of the facility's lovely Living Room for Mom's 100th birthday party. Grace Ray, the Active Living Program Director, helped us all the way through the process, including suggesting the use of the Living Room and providing us with glasses, utensils, plates, water--and even providing balloon decorations. Grace was on-site during the set-up process to make sure everything was in order. We were able to add a table and some extra chairs, and she helped us with climate control in the room. We are very grateful, too, to the staff members who provided us all that we needed to be able to serve a catered lunch and who took care of the dish washing and cleaning up. This was an activities director and staff who went over-the-top to ensure a happy 100th birthday for a resident. It was a special day for our family. Thank you, Merrill Gardens!

My mom has been living at Waters Edge Lodge for over two years and has been very happy here. The…read morestaff is kind and caring and the residents are friendly. The facility is nice, right on the lagoon with beautiful views. My mom loves to watch all the birds from her window.

Have had the opportunity to visit with a family member living at "The Lodge" a few times. The…read moreLodge is beautifully located on the coast of Alameda and across from Corica golf course, prime location. Her/his new "home" has the look and feel that is a blend of modernization yet country. While everything appears more than perfect, my family member personal items (clothing) have been stolen more than once. She/he is also disappointed in the security, food and personal care. I understand it is hard to maintain a large, private resident facility; however, the amount they pay to live here should provide a safe environment.

Harbor Bay Assisted Living is a wonderful combination of professional concern for people and…read moresensitivity. In 2020, my mom spent one month at Harbor Bay for respite care after a hospital stay. She was always so positive about the care and respect Linda and the rest of the staff gave to her and also to residents who could not tend or speak for themselves at all. While there, we both also appreciated it was always spotlessly clean. Nancy, the owner of Harbor Bay Assisted Living, is frequently on site and very hands on with residents. Forward two years, and my mother has returned. She has been there for six months and is now in the position where she is no longer able to advocate for herself. Linda is amazing with my mom and doesn't hesitate to communicate with me. The whole staff is incredibly kind, compassionate and conscientious; mom is always clean and dressed, spoken with and encouraged. This is what adult care should be. I would highly recommend Harbor Bay Assisted Living for your loved one. Maureen D

I searched for over a year for just the right community for my mother. Some were too small, some…read morewere too big; Ivy Park is just right! Ivy Park is a beautiful and very well maintained community in the Oakland Hills with stunning views of the Bay Area. The facility is pristinely clean (always smells fresh) with intentionally designed rooms and comfortable common areas. The meals are thoughtfully prepared and absolutely delicious! The staff at Ivy Park are collectively and individually incredibly kind, attentive, patient and professional. The varied cultures and ethnicities among the staff and residents reflect the diversity and beauty of Oakland! The team lead, Yolanda Harrell is both professional and personable. My mother had a particularly difficult first day transition; Yolanda, Shamaine & JT stayed by my mom's side until she was calm and comfortable. Ivy Park, Oakland Hills is a peaceful, hidden gem! 10's across the board!!

I recently visited Ivy Park in Oakland while searching for a place for my aging aunt, and I was…read moretruly impressed. From the moment we walked in, the staff was warm, knowledgeable, and patient in answering all of our questions. They took the time to explain the different levels of care and made us feel comfortable throughout the tour. The rooms were bright, clean, and thoughtfully designed. And the views are absolutely beautiful. The location offers some amazing scenery, which really adds to the peaceful atmosphere of the community. The dining area was welcoming and well maintained, and the menu options sounded both nutritious and appealing. During our visit, the residents appeared happy and engaged. We saw people walking around comfortably, socializing, and participating in activities, which gave us a strong sense of community. Overall, Ivy Park feels like a safe, caring, and uplifting environment. It definitely left us feeling confident about it as an option for our aunt. I would highly recommend scheduling a tour if you're considering assisted living in the Oakland area.

Ivy Park at Lake Merritt is an amazing community! You can tell the staff truly care about the…read moreresidents and take great pride in what they do. A special shoutout to Arsenio, the Maintenance Director. He is always working hard, incredibly welcoming, and has a great relationship with the residents. He's professional, responsive, and always gets the job done efficiently. His dedication and positive attitude make a real difference in the community. Keep up the great work!

Marisa Garfia is the primary med tech for the first floor and she is wonderful. She had…read moreconsiderable experience as a primary care giver before being promoted to the med tech position -- and that experience enables her to interact creatively, constructively, and appropriately with a wide range of residents. She is especially good at putting out emotional fires and helping residents with substantial physical challenges. The residents like and respond to her with great smiles and a ready cooperative spirit. In short, she is great at her job and adds so much to the quality of life of the residents. We are much in her debt and grateful that she works at Ivy Park on Lake Merritt. Wayne Brazil

A nice assisted living facility with a great staff. They're constantly making sure that the place…read morelooks clean, very caring towards their clientele and ensuring that each person feels at ease. The great location, spacious parking area, and great views make it divine.

Great people and location for assisted living services. Not so big that it feels like a hospital,…read morenot too small that you feel the place is too confining for your loved one. The staff are friendly and helpful. They do their best to accommodate your requests and very approachable and easy to work with. Plus a great view of the city and more sunshine than you usually find in San Francisco. Our room was private with a private bath and nice big windows to let in lots of light. There's lot of street parking for visitors and a park across the street. The is neighborhood is residential so quiet and very safe. Close to Castro so you can use Bart and Muni and there's the 6 and 37 bus as well. Would recommend!

I been to the Hyatt Regency San Diego a few times and the Piedmont Gardens are on par with the…read moreHyatt. They are most definitely the best rehab center in the East Bay. The staff like the other care centers are the best, with their system of care and comfort they cannot be beat. Now I know why it's almost impossible to get in for care. Their kitchen menu is like gourmet food, and you can order ala-carte. There is a rooftop garden, with a fantastic view. An atrium with a lush garden I want in my backyard. A real gem in Piedmont in Oakland. I don't want to go home. Two weeks isn't enough to spend there.

I spent two weeks in the Piedmont Gardens Skilled Nursing facility in Oakland in July-August 2026…read more The care I received was excellent. The lay-out provided both privacy and mingling with others, as one wished, The staff was very competent and caring, the food was surprisingly delicious. Choices at every meal! Ice cream on request! Most important was the warmth and encouragement of the nurses aides and assistants. I highly recommend it.

My mother has lived at Elders Inn for many years. The staff is very caring and patient. My mother…read morewas lonely and depressed and the administrator arranged for a Friendly Visitor to come in for her. The staff treats their residents with compassion and dignity. I visit frequently as do my children and we feel like we are part of the family. We are very happy with our decision to have our mom live at Elders Inn. She is able to retain her independence but be well-cared for. If you are looking for a facility that will take care of your loved one in a safe, homey and clean environment you will get that at Elders Inn.

My Aunt and Uncle became residents at Elders Inn in October 2017. She was diagnosed then with early…read morestages of dementia, and he had a colostomy bag. Elders Inn is a well-run family-owned managed business located in Alameda. This facility is a safe, wonderful, engaging place for the residents who live there and for the family/friends who visit them. It is very 'clean' and the residents are cared for appropriately. We have found the staff to be very professional, kind, caring, and attentive to the needs of the residents. The nursing staff does an excellent job in medication management and any other medical issues which may arise. A monthly calendar of events is provided to each resident containing all the daily activities, entertainment, and special events which the residents can optionally attend. We have always felt welcome when visiting. The management and staff have always been responsive to our needs and requests. Sadly, my Aunt and Uncle passed away in January 2024 and October 2018 respectively. The family will 'always' be indebted to Elders Inn for their loving and diligent care! Elders Inn has exceeded our expectations 'in every possible way' by providing quality senior living services and striving to provide 'value' in all that they do for your loved ones! For those reasons, if you are looking for an assisted living facility, I highly recommend without reservation that you consider Elders Inn!