If I could give 0 stars, I would. Our dear aunt was locked in her room and the helpers don't…read morerespond to the call button. They used bait-and-switch tactics, putting her first in a spacious room to get her to sign up, then moving her to a cold dark room in an isolated part of the building a week in. Her calls for help go unanswered. They won't fix the frigid temperature in room, and she's shivering in her bed under two layers of clothes under her PJs and and electric blanket. Hospice sent a large box of supplies and they left it on the floor of her room, creating a fall hazard. They apparently expect an invalid with a paralyzed arm to put bandages away. Management doesn't reply to concerns. Terrible leadership.

I am a current resident of Oakmont at Mariner Point. Our Activites Director was fired this week, He…read morewas very hard working and compassionate. I have told my family I would not be unwilling to move to another facility.

My mom has been living at Waters Edge Lodge for over two years and has been very happy here. The…read morestaff is kind and caring and the residents are friendly. The facility is nice, right on the lagoon with beautiful views. My mom loves to watch all the birds from her window.

Have had the opportunity to visit with a family member living at "The Lodge" a few times. The…read moreLodge is beautifully located on the coast of Alameda and across from Corica golf course, prime location. Her/his new "home" has the look and feel that is a blend of modernization yet country. While everything appears more than perfect, my family member personal items (clothing) have been stolen more than once. She/he is also disappointed in the security, food and personal care. I understand it is hard to maintain a large, private resident facility; however, the amount they pay to live here should provide a safe environment.

Harbor Bay Assisted Living is a wonderful combination of professional concern for people and…read moresensitivity. In 2020, my mom spent one month at Harbor Bay for respite care after a hospital stay. She was always so positive about the care and respect Linda and the rest of the staff gave to her and also to residents who could not tend or speak for themselves at all. While there, we both also appreciated it was always spotlessly clean. Nancy, the owner of Harbor Bay Assisted Living, is frequently on site and very hands on with residents. Forward two years, and my mother has returned. She has been there for six months and is now in the position where she is no longer able to advocate for herself. Linda is amazing with my mom and doesn't hesitate to communicate with me. The whole staff is incredibly kind, compassionate and conscientious; mom is always clean and dressed, spoken with and encouraged. This is what adult care should be. I would highly recommend Harbor Bay Assisted Living for your loved one. Maureen D

From the owner: Harbor Bay Assisted Living offers complete and personal care services for seniors 60 years and…read moreolder, who need assistance with daily living due to physical and other conditions associated with aging. Our clean and beautiful care home is located in Bay Farm Island in the City of Alameda, a perfect location in a quiet neighborhood. We operate 7 days a week, 24 hours a day and 365 days a year. Harbor Bay Assisted Living prides ourselves on providing a facility that afford the best in comfort, care and services for the elderly. Our goals are for our senior residents to celebrate their years in our home and live to the fullest.

My Aunt and Uncle became residents at Elders Inn in October 2017. She was diagnosed then with early…read morestages of dementia, and he had a colostomy bag. Elders Inn is a well-run family-owned managed business located in Alameda. This facility is a safe, wonderful, engaging place for the residents who live there and for the family/friends who visit them. It is very 'clean' and the residents are cared for appropriately. We have found the staff to be very professional, kind, caring, and attentive to the needs of the residents. The nursing staff does an excellent job in medication management and any other medical issues which may arise. A monthly calendar of events is provided to each resident containing all the daily activities, entertainment, and special events which the residents can optionally attend. We have always felt welcome when visiting. The management and staff have always been responsive to our needs and requests. Sadly, my Aunt and Uncle passed away in January 2024 and October 2018 respectively. The family will 'always' be indebted to Elders Inn for their loving and diligent care! Elders Inn has exceeded our expectations 'in every possible way' by providing quality senior living services and striving to provide 'value' in all that they do for your loved ones! For those reasons, if you are looking for an assisted living facility, I highly recommend without reservation that you consider Elders Inn!

Hands down to all the front liners and back office staffs that provides an exceptional services!…read moreThank you. Keep up for being good people to people and have more patience and love for one another.

My mother lived at Lakeside Park for over a year, and I just want people to be informed that the…read moreexperience was painful--I do not recommend this business. While the care staff was mostly kind, the food decent, and the common areas clean and homey, the administration was cold, unresponsive, and disorganized from start to finish. You can expect rent and care fees to increase by 40% in 6 months. They seem to have no capacity for digital communication and were slow to respond--except when raising prices. I was even mistakenly given another resident's financial and personal information, brushed off as a "mix-up." by the staff Due to their negligence, my mother's move-in date was delayed and I was told that she was "not allowed in the building" a day before. At one point, while I was out of town, she fell and broke her ankle in three places. I was initially told she only had a UTI that needed hospital treatment, it was only later that I found out about the badly broken ankle. Later, she developed pressure sores due to a lack of proper wheelchair cushioning. The day she entered hospice, they informed me same day that her care fees would now be at the maximum rate-- yet meaningful communication on other issues was nonexistent. Even after her passing, the reimbursement process dragged on for six weeks, with no response after multiple follow-ups. A heartbreaking and ironically uncaring experience from start to finish. Would never recommend Lakeside Park to anyone.

Last week I was invited to play music in the courtyard of a beautiful buiding with a flowery open…read morecourtyard thas I enjoyed playing violin at. It was a perfect setting for the classical music and their clients enjoyed the calm peacefulness of the performance. Their clients were well taken care of.

When I would visit my mother here while she was in hospice, she would tell me how much the staff…read morereally cared. The staff actually live on site and are truly caring and authentic. My mother was very grateful that my brothers and I found this place for her. The owner is an amazing woman who has created a wonderful space for eldercare. The staff are competent, responsive, and dedicated. We looked at many other options and realized nowhere else could meet my mother's needs as well. The costs were very reasonable, as well.

From the owner: Sandcreek Lodge has been tastefully extended and converted to provide a warm and welcoming…read moreresidential care home with every modern convenience. Sandcreek Lodge is situated in a residential area of Alameda. It is located within walking distance of retail stores, restaurants, banks, pharmacies, the post office, Alameda hospital, and the local beach. Sandcreek Lodge has a spacious living room and dining area for our residents to enjoy. Private and semi-private furnished rooms are available. Independent phone lines are also an option for each room. An outdoor deck and patio are available for our residents to enjoy a beautiful landscaped garden. As a family-owned and operated business, we invite you visit us and hope that our home will become your home, too.

My brother was a resident at Park Bridge Center for 4 years. I visited him twice a week and did…read moreeverything I could to assist in his care and improve his quality of life. During that time I me and got to know many staff members (in various departments-nursing, administration, social service, dietary). While they were sometimes over worked, under paid, short staffed and/or experiencing maintenance issues, they were caring, concerned and genuinely wonderful people. They treated my brother like they would have treated a family member. In addition, I was treated with courtesy and the utmost kindness. I thank ALL of the Park Bridge staff who helped me and my brother in his final difficult years. They truly have "Hearts of Gold."

Alameda Hospital Skilled Nursing Facilities have been recognized by Newsweek as among the best in…read morethe country for the second consecutive year. Newsweek's prestigious list of America's Best Nursing Homes for 2025 ranked Alameda's facilities as #1 in Alameda County and 14th in California among nursing homes with more than 150 beds. Newsweek's annual ranking of America's Best Nursing Homes is designed to guide families in their search for high-quality, long-term care options. It is developed in partnership with Statista, a global leader in data and market analysis. This year's list was based on an analysis of more than 14,000 nursing homes across the 25 states with the highest concentration of facilities. The rankings were determined by evaluating nursing homes across four key pillars, including performance data, peer recommendations, accreditations, and resident satisfaction.