My wife and I booked Carden Park Hotel in NOVEMBER 2024, for the night of September 11, 2025 to help celebrate a dear friend's 60th birthday at the hotel. I used Hotels.com to do so. Today, on Sept 8, I received a note from Hotels.com that read: " We wanted to let you know that, unfortunately, Carden Park cannot honor your upcoming booking on 11 Sep 2025." Hotels.com did their best to book me another room elsewhere, although with three days' notice the options were far reduced from nine months earlier. No reason was given by Carden Park for dishonoring the reservation. In my opinion, there is no reasonable excuse for waiting nine months to let me know that they would dishonor my reservation (and it was not any reason, such as nonpayment, on my part). The Carden Park website says that they are 'closed' on September 11. Why I don't know, since they're open the next day. Perhaps they needed the rooms for a corporate outing, but I cannot confirm this. In any case, it's my opinion that Carden Park's actions are reprehensible and that their failure to offer any compensation or credit is simply unacceptable. It will be a cold day in Hell before I ever stay at this place. read more

Lovely facility. Rooms are spacious and very comfortable. Well maintained and clean. Free wifi. read more

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This place is a fantastic hotel. Everything about my stay here was luxurious and enjoyable. We attended the Morgan Foundation Young Entrepreneur awards here in 2009. Steve Morgan of the Morgan Foundation actually owns this hotel, so what better a venue for his illustrious awards event! The food was perfect, the service was first class, and the hotel itself was incredible. I've heard great things about the golf course, and it looked great, but I'm not a golfer so I can't comment too much on it. The pool area and spa were great, and all included in the price of our room. The room had two huge spacious double beds and a widescreen TV. The grounds of the hotel were fantastic for a walk, and the breakfast was to die for. If you're looking for a great, top class hotel, Carden Park is the one to go for! read more

Carden Park Hotel - Hotels Near Me - Chester, CHE

This is my 10th visit here as Carden is my spa of choice. Have visited others that only have some elements of this spa. A good tip! Usually tranquil and relaxing as today is a bank holiday the pool is full to rafters with boisterous children having a really good time. Not very relaxing if your looking to 'switch off' for a little while. So, having escaped to the relaxation rooms to have one of tomorrow's treatments today! I requested this and it was no bother at all to the spa staff. Can always return jacuzzi n swim in the morning instead.. Room lovely as usual and refurbished to a high standard. The meal in Redmonds was lovely and cost with wine for two was £60.. But you can usually get this included in a package. Would definitely recommend this hotel for spa enthusiasts and golfers of all abilities read more

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There was a 'metal creaking' noise all night. I made a complaint via email and in person. They did not put it right, just said that they had no other complaints and offered me a bottle of wine on my next visit. However, I shall not be returning. Not good enough I'm afraid. Couldn't enjoy my very expensive treatments because I was so wound up and tired. read more

I stayed at the De vere Carden Park last year and it was fantastic. It was a 4 hour drive for me to get there but was worth every minute. The entrance and long drive up to the hotel is spectacular. The grounds contain many walks and activities including laser clay shooting, quad biking, 44 off roading and two championship golf courses! The amount of outdoor things to do is unsurprising since there are 750 acres of grounds!!!! That is enormous! For my visit, I had decided to treat myself for my birthday and go away on my own for a couple of nights. This was a scary prospect at first but I was made to feel so welcome and comfortable. The hotel itself is a stunning building which manages to feel both grand and welcoming at the same time. There are a number of places to eat from fine dining, to bar grub to a brasserie. I ate mainly in my room as I was on my own and usually covered in strange coloured face packs and hair treatments! The food was ok but to be honest I ordered very plain items. However, I have heard good reports about the restaurants. I stayed in one of the blocks in the grounds. These were buildings housing a few 'apartments'. When I entered my 'room' I couldn't believe it - it was honestly bigger than the first flat I stayed in! There was thee usual living and bed space but also a long wide corridor with storage and a dressing table. The most impressive was the bathroom which was total luxury and had the deepest bath I have ever seen. Plus it was all immaculate and there were lots of little free added items. The bed was enormous and I had to jump on to it as it was so high! There was the usual tea, coffee, biscuits, tv, phone etc. Plus there was lots of literature and details of room service, activities, menus etc. To keep me occupied I had booked a number of spa treatments. My favorite was the hot stones massage which was 2 hours of sheer bliss. The spa was again gorgeous with areas to sit and relax when you were resting or waiting to be seen. The rooms that the treatments were given in were also really lovely and had a very expensive feel to them with tasteful decor. The staff were fantastic and absolutely the right balance of being friendly and professional. I also had a manicure and pedicure which were both great too. The knowledge of the staff was impressive and I really felt like a valued guest. Plus, I got a free robe and slippers! The hotel also has a pool, sauna/spa area and gym. All of which are well equipped, clean and relaxing. There is plenty to do if you just want to laze around and there are seating areas so you can spend the whole day in the pool area. You are given towels when you arrive at the pool too so no need to carry wet ones back with you. Can you tell I loved this place? I would recommend this to anyone wanting some pampering and have heard similar reports about the other De vere locations. Yes, it was expensive but worth every single penny. I will definitely return and am always looking at their website for a quick 'fix' before I make it there again. Take a look at their website and tell me you're not tempted. Sheer indulgence. read more

We went here for my boyfriends birthday, this is one of deveres deluxe hotels so its a bit nicer than some of the others. we went on a golf night deal. 70 pound a night per room with unlimited golf and breakfast included. on arrival we got a voucher for money off wine at the meal aswell. the rooms were really nice with a massive bed. the breakfast was fantastic. lots of choice, buffet style, so you can get as much as you like. we also stayed in one night and had the evening meal it was a set price, maybe 15 pound each, but again a hot buffet style, lovely food. read more

A lovely hotel with golf course on the outskirts of Wrexham. The place is ver high class with excellent restaurant. It is possible to either stay in the main hotel or there are private suites in the extensive grounds which also has a fishing lake. The hotel is an excellent venue for weddings or christenings as it holds a civil ceremony licence. The staff are extremely helpful but the hotel is of a standard where you expect the best possible stay for your money. This is a great hotel for a weekend away or to celebrate a special occasion with four poster rooms with jacuzzi available. There is an excellent spa here offering everything you could dream of too. read more

bit tiredprobably great in its day..bit needs a serious refurb..esp the business suites and corporate facilities.. recommend they mystery shop themselveswhilst the staff are courteous, there is little genuine warmth which tells you how the brand operates.. it could be so much better with a few but important touches. shame read more