My review is long overdue! Jeremy helped save me hundreds of dollars and was able to set me up quickly. The process was surprisingly simple and Jeremy answered all of my questions. I was also impressed with the simplicity of PCI compliance with this company. I am so glad I decided to switch and work with Jeremy. Thank you very much! read more

Don't use this company!! Their rates are much higher than others. Use stripe. Card connect charged me a fee of $800 to cancel and never told me of this fee. They have the worst customer service and will take your money. Use Stripe. I just switched with much less of fees. read more

I own Sharky's Woodfired Mexican Grill. I have been with Jeremy for over 5 years. A lot of other companies call and say they can save you money to only raise your rates later.... Jeremy has kept my rates the same/ been upfront when things changed. I appreciate the upfront communication rather than finding out on my statement. Most important part is he is ALWAYS available to help me with issues!! read more

Jeremy has been a pleasure to work with. He is always easy to get ahold of. Other merchants in the past were always so hard to connect with, even losing touch with the people who originally signed us up. Jeremy is always an email away and delivered on his promise. Very happy with our services!! read more

I just recently switched over from a different merchant service provider in hopes of limiting the amount of fees and other hidden monthly charges. Jeremy was very accessible and easy to work with throughout the entire process and continues to be available if I have any questions. Many times within big companies customer service is difficult to get a hold of, but Jeremy was easy to reach out to making the entire process painless. So far everything is running smoothly and hope it will continue that way in the future. If you're looking for merchant services I highly suggest asking Jeremy and Card Connect for your help. read more

FRAUD! FRAUD! FRAUD! These guys held $30,000.00 for almost a month! They said it was due to risk mitigation......We submitted all the requested documentation. 2 months later they did the exact same thing.....This time $28,000.00 has come out of my customer's account, they are saying its on hold right now for risk mitigation....After a week of countless emails, chats, & phone calls where very rude people answer we have gotten nowhere and still do not have our money.........................................Avoid frustration and go somewhere else!!!!.........................See below The Risk Monitoring Team has identified a change in your current processing volume. We will need additional information to validate this activity and ensure there are no concerns. Please respond and provide the requested responses and documentation as outlined below. Responses Needed- Please answer all questions in full to avoid a delay in the review 1. What is the reason for the increase/decrease in volume or large sale? This is normal volume for us. We are a commercial construction supplier, credit cards are only used when they need something ASAP, so we might have nothing for a month and then a huge payment comes in the next month or so 2. Is this an isolated situation or will your business continue to process at these volumes? This is normal, just not every month 3. Do you plan on processing more sales with this customer? Absolutely, they are our best customer. The money has posted on their account and they are absolutely ticked you guys are sitting on the money. a. If yes, how much more do you expect to process and how frequent can we expect the sales to be processed? Our average is 3-5 transactions per month varying from a few hundred dollars up to $50,000.00 4. What monthly volume do you expect to process moving forward? $100,000.00 per month tops. If this is so complicated please put our monthly limit at $200,000.00 5. What product or service do you provide? Manufacturing, delivery & install of concrete Parking Curbs. 6. What's the estimated delivery/completion timeframe for your products/services? Completed & ready to ship 6-20-22 a. If the product needs to be delivered, who handles the delivery? We do in house 7. If this increase or transaction is due to an order placed, are you in possession of the product? We have it in our warehouse ready to ship as soon as your the CardConnect BS goes away. a. If you do not have the product, when do you expect to have the product in your possession? In our warehouse right now 8. When do you accept the payment from your customers? Upon completion and customer satisfaction a. If deposits are accepted, what percent do you require up front? 5% b. How far in advance do you take these payments? 1 week before delivery 9. If you have a supplier(s) for products or to complete the service, who are your suppliers? We manufacture everything. a. Where are they located? N/A b. How long have they been a supplier for the business?N/A 10. Do you have a website or retail location? Website for information only, no E-Commerce a. If you are using a website: i. What is your website address? www.CurboParkingCurbs.com ii. Do you have a shopping cart? No b. If you do not use a website or retail location, how do you advertise for your business and take payments? Mostly repeat customers, We only take credit card payments over the phone. read more

Card Connect has been processing my credit card payments for a few years now. Jeremy has been very attentive to my business needs. He always makes himself available. The processing fees are extremely competitive. Jeremy has saved me thousands of dollars. read more

Jeremy is such a wonderful, kind and caring gentleman. He held my hand through every step of the process and reassured me whenever I had challenges or concerns. He has been very helpful in helping me analyze and assess charges and fees that are associated with the very complicated world of credit card transactions and I'm so thankful for his assistance. Jeremy hands-down has given me the best rates in the industry and I shopped around with a lot of vendors.I will continue working with Jeremy For years to come! read more

I've been working with Jeremy for a couple of years now for my private pain practice. He did an analysis that showed I would save money by switching to CardConnect so it was an easy decision. I've had several questions that were promptly answered. Additionally, I had a question about a device I sell called the gentle jaw and Jeremy help solve a issue so that my customer for that device could purchase it using FSA/HSA accounts. I highly recommend working with Jeremy. The transition was simply, painless, and very cost effective. Dr. Rich Hirschinger read more

I have been working with Jeremy for a little over 10 years. And while there are many choices of different billing systems that a business owner can use, there are no other options that give you someone as easily reachable and helpful as Jeremy. Jeremy may be the only person I have in my entire business service provider rolodex where I can actually pick up the phone and 95% of the time, he picks up. No waiting on hold. No bullshit run around. He makes his clients priority number one and even when he doesn't have the answer you need, he will look it up and call you back with the info. When he says he is going to call you back within a specific time frame, the man does exactly that. Finding a business service person with this amount of integrity to partner with in this industry for even the most asinine inquiries has proven to be invaluable. read more

This is the go to company for credit card processing and Jeremy Scott is awesome. He has been extremely knowledgeable and helpful for my business. I have had multiple processing companies in the past. When I met Jeremy and Cardconnect and he reviewed what they could offer, all the advantages Jeremy identified have been realized, and more. He has saved me a tremendous amount of money. Other companies made "lowest cost" promises but buried in the fine print and statements were charges that you would never have agreed to. Keep your life simple and your processing fees to the absolute minimum by checking in with Jeremy. read more

We just starting using their services. Although I was skeptical to change since everyone always promises a savings when presenting new credit card processing options, I believed Jeremy. I am so happy I did so. We are definitely saving money! read more

Recently transitioned to a new Gym Software. Was already using CardConnect and they had to set up a new CardConnect account for the integration to the new gym software. It has pretty much been a disaster. Members getting double billed because CardConnect left BOTH accounts active. Trying to contact Customer Service to get it taken care of was like pulling teeth from a camel. Passed around 4 times and on hold for over 30 minutes. I would not recommend this company ..... read more

My bank recommended Jeremy to our company for merchant services. He was really nice and really great at helping us switch over and setting up our card readers. No to mention, he offered the best pricing on the transactions and equipment. He is pleasant to talk to and easy to get ahold of; whenever I have questions or need help, I can call or email Jeremy and he always gets back to me in a timely manner. He is great at making things run smoothly! read more

Very professional company! Saved us a ton of money by switching our merchant services to them! Thumbs up!

I've been with Jeremy and Card Connect for about two years now and I couldn't be happier. From the very start, things have been going perfectly. Jeremy quoted me the absolute best rates of all the processing companies I was looking into, but it didn't stop there. I noticed with the other reps that, if I didn't ask specifically, most add-on fees and service limitations were glossed over or never covered at all. Jeremy walked me through all the costs and benefits I would see and made certain I understood them all. His full transparency, honesty and obvious expertise took away any concerns I had about making the right decisions. Plus, he tailored my contract to be the best for my specific business needs. I don't usually write many yelp reviews but recent events reminded me of how great it is to have Jeremy as my partner in good times and bad. With the new norm that food service businesses are seeing during the pandemic, Jeremy has taken it upon himself to set me up with whatever modifications I need to keep my business running smoothly and safely. He's brought new pin pads, longer cables, faster processing patches and so on to make sure that both my customers and employees can handle payment transactions as quickly and safely as possible. I didn't even have to ask him to do this... he just did. Great job Jeremy, and thank you. read more

Like everyone else, Jeremy and Ignite have been amazing. Not only saving me and my company a ton of $ but also providing fantastic customer service. To be honest I was upset I had not heard of Jeremy earlier! read more

Jeremy is very thorough with his implementations. He was very attentive through the entire process. If you have options, Jeremy should be your first choice! read more

I have my own bookkeeping firm and been working with Jeremy Scott for the past 4+ years. Working with multiple merchant providers over the years I can honestly say that Jeremy at Ignite Payments is best thing you can do for your business. He is loyal, fast, caring, and gives you the best rates to set your business in the right direction. I challenge anyone/business to compare his rates to others. You will be amazed! read more

Jeremy really goes above and beyond to try to work with you and find the best plan for your business. He provides a great service and has a vast knowledge in the field. When other companies call to try and "run a report to see how much we can save you in merchant services" I always laugh and tell them no thank you we are very happy with our merchant services. I have yet to find anyone who can come close to the plan that he has offered us. I would highly recommend him to anyone needing credit card processing. Thanks Jeremy for always being there to help with any questions I have. read more

Jeremy is outstanding!!! You won't get a better deal anywhere else! He is always ready to help me and never charged me for the equipment. Jeremy is your go to if you want exceptional service and an affordable price! He is very knowledgeable and passionate in his field. So happy I found him! Thanks Jeremy! read more