We've taken our 2 VW vehicles there for years. Unfortunately, their shop is gone without a word to…read moreloyal customers as to why or when. Very sad for us!

They had my Volkswagen for 3 weeks for an AC repair. Got it back and the AC was still not working…read moreand now the speedometer didn't work. I called Earl to tell him the problem and he was very angry saying he hated my car and had nothing to do with the speedometer.Took it to Too Quicks. They replaced the AC compressor and noticed a fuse was missing for the speedometer. Everything is working fine now. I went back and told mouse meat what the problem was and they denied everything. This place is very shady. Don't take your vw here.

Great, though work on my 1973 Alfa. Charge was fair and no upsell pressure. Thank you John!read more

These guys are all so rude and pushoffy (especially if you're a woman walking into the…read moreestablishment) charge double the standard diagnostic rate AND about triple the service rate. Went to 3 other places, was given MUCH better deals and was handled with care. I was on this building for 15 mins TOPS, charged over 200$ for a diagnosis and quoted over 100$ for a part that is 80$ that they are charging 300 for, and 600$ for labor. enough said... go literally anywhere else. Two of the other spots i went to said all the local spots on that street are exactly the same.

Bought a car at Gene Pankey Motor Company and it was serviced by S7 Automotive prior to being sold…read moreto me. As part of the maintenance the team changed the oil and did not tighten the drain plug. As a result i leaked oil in my driveway and had to tighten the drain plug myself and buy a quart of oil. Not what you'd expect for a routine job; I'm now questioning the quality of the rest of their work that was done to my car prior.

Amazing service, they have worked on my BMW M3 with immaculate service. They have worked on my jeep…read moreRubicon and replaced the whole engine with bearings.. they replaced my 335xi brake system with flawless errors. This place is amazing and I have nobody to think but Tony at the front desk for making everything happen. This place is awesome and I still continue to go there

have had several marine alternator repairs over several years. They had parts for a 12vdc lift…read moremotor to replace the worn brushes solving an expensive new replacement motor assembly.

The guys in there are great willing to share information and have a can do attitude. Had them test…read moremy alternators one was bad so they rebuilt it. The other one was good. They had the bad one fixed up in no time. Very happy will stick with them from here on out.

Such an excellent Transmission shop. Had a difficult issue…read morewith my 2012 Mercedes 722.9 4matic Transmission, and Lakewood was great, they did some technical software work on the Tranny and helped me get it resolved for under $150. Even though i am up in the Seattle area, this is my go to Tranny resource for all my vehicles: Mercedes, Porsche and Mini. Thanks guys!

This place is a flat rate rip off con artist run by thieves and Crooks as they give you out a…read morecoupon and then when you come in for that free service or something somehow your transmission is faulty and no good no more $3,500 later you had to cut bring it back again for another $500 job that was the original problem in the beginning was a bellows that need to fix it. They ripped me off for four grand.

I have a 2012 Grand Cherokee Overland with a 5.7L Hemi. It's a great car but it sounded very…read moresedate. I wanted a sound more like the SRTs or the Hemi pickups. When I explained this in almost the exact terms, they came up with a setup that they thought would fit the bill. When I came to pick it up on startup it had the exact sound I was looking for. I had an opportunity to see the work when the vehicle was up on a lift rack, and I thought it was beautifully done. The cost for the entire setup was very reasonable, and it only took a couple of hours to complete.

I would give this place a zero if I could do not take you vehicle there unless you want to spend…read moremore money on fixing their mistakes. They don't know what they are talking about and when You call them out on what they did wrong they make it out like you are the problem. They left me in a really bad position

So I bought a 2012 chevy sonic lt from the carhop down the street from this shop. The cars been…read morenothing but a headache. Breaking down on me only 3 weeks of driving it off the lot. Bitterling's auto has been doing their best to figure out why my car will not start as there seems to be an unknown internal issue. Ik Bitterling's team has been communicating with carhop the difficulties n have been doing their part. I recommend this shop due to their efforts, and soon to be, hopefully a return on my vehicle with no more issues.

I would never recommend Bitterling's to anyone after the service I had! They are not professional…read moreand do not give a clear picture of work required. I DROVE my car into Bitterlings, approved $500 worth of work, then got 2 more calls about an additional $200, then $150 worth of work needed. $850 total. When I was told I'd be able to pick my car up, I got another call that a part had FALLEN OFF my engine and it is NO LONGER RUNNING, requiring an additional $1050 worth of work to get it running again, a total of $1900. The car was older and almost at 100k miles so the estimated necessary work total had exceeded the value of the car. They still REQUIRED THAT I PAID the $850, even though this work did nothing to fix the vehicle because it NOW WON'T START. I also, went by the shop on a Saturday (not realizing they were closed for the entire weekend) to find my car parked on their lot with the DOORS UNLOCKED and my personal belongings inside. I was lucky nothing was stolen because they have signs all over their office saying they are not responsible for stolen property - so had anything been stolen, it would have been my responsibility, not theirs for leaving my vehicle unlocked on their unfenced, not secure property while they were closed with no one on site for 63 hours. ---- I am upset with the service here because I feel like I was taken advantage of and price gouged instead of hearing from an experienced mechanic about the extent of the work needed to repair my car. I was never given a full picture of the damage my car had sustained, instead I was told small estimates at separate times totaling to a lot of money that never actually fixed the car. Keep in mind, this car was running when I brought it to them so I basically paid for them to break my car and ask for even more money to fix that. I got multiple calls and estimates throughout the day while they were working on my car: 1st call- I was told I was lucky that I only needed $500 worth of work,  2nd call - thermometer needed to be replaced $200, 3rd call - small repair for oil leak $150. After approving all of this work and the 3rd time I had talked to them, they mentioned that the timing chain was stretched but I was told that it DIDN'T NEED TO BE FIXED and I could pick my car up by the end of the day. As the end of the day approached, I called to ask about picking up my car. She called back to tell me that while THE MECHANIC WAS DRIVING MY CAR OUT FOR PICKUP, THE TIMING CHAIN HAD FALLEN OFF AND NOW THE CAR WILL NOT START! To fix this they estimated an additional $1050 of work ($1,900 total). I said no to the work because I wanted to do some research, as now the total of all the work already approved and required, exceeded the value of the vehicle. Moneeba called me multiple times the day after my car broke asking for a decision on doing the additional work but when I asked for the estimates in writing she could not provide anything in writing. Moneeba said THEY DON'T PROVIDE ESTIMATES IN WRITING therefore, I must write it down myself (which is actually against the law in Washington to not provide written estimates for work over $100). She said she would try to put an invoice together with the work I had approved but it took 2 days to finally get the repairs they had done in writing. Still no written estimate for the work required to get the car running again. When I came in to speak to Moneeba and discuss options, she was defensive and demanding that they had done nothing wrong. The only thing that she did to right the wrongs of her shop (and I doubt she would have had I not requested it) was due to the fact that I could no longer drive my car off the property -  was she didn't charge me to store my car on the lot past the week mark while I tried to sell it. I'd also like to point out that the old owner, Don, no longer owns this auto shop and most of these reviews are for the business he ran. Bitterling's is not accredited by the BBB. Save yourself the hassle and stress I went through and go somewhere else!

My brother took his mint condition ford ranger to have his gearshift checked and when he got it…read moreback there was a long black mark on the top interior and when he called them about it the "manager" or whoever he was said he'd be in at 8am the next morning and hung up on him!! This is HORRIBLE customer service!!!!

ABC Transmission provided outstanding, high-quality service…read more Completely honest about everything: timelines, costs, and the follow-up consultation. I really appreciate the work they did. I personally recommend them 10/10 Thank you so much!! A. PAZ