Sometimes good, sometimes not. 75% of the time they are on point. My last order has been a bad…read moreexperience. I ordered 10 days ago. They charged my cc 9 days ago. And yet my cigars still sit in their warehouse and they have no idea when they will ship out. How's that for customer service and bad business process? It is a $100 order.

The pricing is extremely good especially for the value of the majority of their cigar selection…read more Free Shipping is always a plus, while some may take a little longer to arrive then others, I can live with that stuff. They are typically shipped with a boveda pack to keep them humidified which is another plus. Is cigar page perfect? No, but they are still a very good option when buying your stash... Happy smoking everyone!! God bless!

Awesome lounge George has always been supportive, every time I visit my family. I have a place to…read morego and enjoy a good cigar and a great price lounges comfortable and welcoming.

I always get cigars from this place when I come to Allentown. They have a very good selection and…read morethe owner is very friendly and courteous. Cigars are fairly priced and well kept. I highly recommend this place for cigar lovers in the Lehigh Valley.

In our frequent experience of this store, the owners are always friendly, polite and very helpful -…read morethey carry many of our favorite cigarette brands and cigars. If you enjoy smoking - worth a trip to check out their inventory!

Always have my brand of rolling tobacco, most are discusting, American Spirit seem to be the only…read morechoice. How people roll and smoke that short cut pipe tobacco, I'll never know. Besides killing you faster, the cigarettes cherry would keep falling off,, da fug is wrong with people?!

Small cigar lounge with an excellent selection of cigars. The owners are the nicest couple and…read moreprovide impeccable service!

This was my second time at this place picking up some cigars. Each time I experienced superior…read moreservice from the owner. This lady is very knowledgeable and accommodating. At my next visit in Pennsylvania I will stop for sure at new tobacco village and pickup some smokes .

7-16-25. Very nice dude behind the counter. Helpful and…read morepleasant. They are selling products at the state minimum. Great selection. Would definitely recommend.

A Friendly Neighborhood Smoke Shoppe. Its nice to know that places like this still exist…read more Everyone knows Everyone here. Pat Ciarcia is an amazing guy, with a wonderful personality. He knows a lot about the products he sells. Definately come here for all your tobacco needs. Cigars, ciggrettes, lighters etc. ATM available. Ice Cream during peak season. Worms for your fishing needs in the summer. Food, Snacks, Coffee and Drinks....anything you need. They got it!

They have everything needed to get your smoke on..great customer service!! Thank u for all that u…read moredo!!

The owner is very friendly. The worker on the other hand is not friendly and is rude. I've tried to…read morebe nice and make small talk. She doesn't even smile. I'll go down the road and pay a little more.

Staff was incredibly helpful and polite! They were knowledgeable about the products and answered…read moreall questions I had. I would HIGHLY recommend that when in the area opt for this business for all tobacco/vapor related needs!

Great service every time Cheap prices on everything I always come here for everything I need vape…read morerelated If they don't have something in stock they can order it online Very friendly Staff who know what there Talking about If you're not sure if they have a product give them a call and they can check for you Perfect place to start if you're just getting into vaping or If you're a pro Looking for your next build

Not open when they say they are. They show up when they want to. To me it's not good business.read more

This business should have a warning sign out front saying "Beware: Disrespect Inside." The "shop…read moreowner" doesn't know how to present respectful customer service at all. You definitely should not greet a customer who just walks in your business with calling them "Bud". "Sir" is the proper way to greet a customer if you'd like them to return. Also, beyond the disrespect from the owner, the products are overpriced. I was able to purchase the same product I was interested in purchasing in the first place for $10 cheaper right down the street haha. I'll never go back to JS and certainly wouldn't recommend anyone else shop at this place. I'd give zero stars if possible but i could not submit this review without giving a star. Lame. You're a zero star JS!!!

The guy over there is so rude and disgusting and I didn't like how he spoke to me and I don't…read moreappreciate it at all

ive been going there for many years. a loyal customer. purchased a cigarette rolling machine…read morebecause mine wasnt working. turns out mine just had a screw that fell out. within 24 hours i went back to return it. i never took it out of the bag or even took plastic off the box. he said i couldnt return it. i then told him i been a loyal customer for many years and i dont need this $40.00 machine. he said too bad...i had receipt and all but still wouldt return it. i then asked the idiot if he wanted my business or not,.. he siad no...abnd said dont come back.. what a foolish way to treat customers. i would never recommend this business.. there are many other places to buy tobacco . the guy is a fool