I got hit in a parking lot and stopped here so Joel could do an estimate. He got me scheduled and…read moreparts ordered for our 2023 Escalade. Rear bumper and exhaust tip was damaged. Well I picked it up today 4 days later and it looks amazing, all washed and shiny ready for the summer. They did great work and the quickness was the best!

I have talked highly about one mechanic's shop in my 14 years of driving. This is the second…read moremechanic's shop I have found that I feel the urge to publicize. Rich has been working on cars for 30 years. He doesn't mince words. He is upfront about his prices. He is a good and honest man. The interactions I have had with him have all been positive and I was able to pick my truck up from him at 9pm at night because, frankly, he was still busy at work! Wish I had that kind of work ethic. For the next two years that I am still in Ithaca, I plan on bringing in my wife's car, my truck, and recommending him to all of my friends. When you find a mechanic you trust, you keep him around. .

We have been taking our cars to Rich for the last 7 years. Having him deal with our vehicles gives…read moreus peace of mind -- just drop the car off, pick it up sooner than we could reasonably expect and pay far less than what I am always afraid it is going to cost. Make Rich your personal mechanic and sleep better at night.

Knappy's just finished repairs to my Nissan Rogue after it was attacked by a turkey. The customer…read moreservice was excellent, the repairs were made in a timely manner, and my car looked great! If you need work done on your car, go to Knappy's!

Took my truck in after hitting a deer and it was ready in a week. Highly recommend for Auto body…read morerepair!

Purchased a '24 GMC truck in October. Based on dealings with sales, service and manager on duty I…read morewould have given them a zero stars rating if it was possible. They installed locking lug nuts on the vehicle before we purchased it but neglected to put the special tool needed in the car or to even tell us it had the locking lug nuts, and of course they have blamed it on us. I guess it is lucky we discovered it when trying to put on new tires rather than getting stranded somewhere with a flat tire. So had to make a special trip to the dealership to get the locking ones off. Was assured they would be ready to do it when I got there but they weren't. Had to wait for paperwork to be done, then for someone to be "freed up" to do the work. Would definitely recommend staying far, far away from this dealership.

We have purchased five vehicles from this dealership. They always gives us fair deals, provide…read moreexcellent service and give us the time we need when we have questions about our vehicles. We recently purchased a 2025 GMC Yukon Denali. Kyle Kolhoff spent many hours with us over two days, demonstrating many of the features, going over details and answering our many questions. He showed us patience, kindess, professionalism and appreciation. We would recommend this dealership to anyone interested in a GM vehicle. The service department does an excellent job, as well.

I really recommend Gregs Body shop. A very Nice Man and wife business. He gave me the estimate…read moreand told me how long it would be and he stuck to his word. My car was done in the time frame he gave me and he did a great job! Plus it didn't cost me an arm and a leg to get it done. Reasonable prices!

From the owner: Greg's Auto Body provides auto collision, auto body repair, and auto painting to the Horseheads, NY…read morearea.

Great work, price and was able to help me out despite everything going on. I wasn't in the mood to…read moretear the car apart and work on the headlight again as I've done some basic work myself 3 different times and drove the car cross country with out issue. They were able to eventually get it done for me. I really appreciate the job done. I got a new headlight housing with all working bulbs for a good price and I didn't have to tear into the car one more time. Thank you! I used to use Manchester auto back when they were open but the phone number redirects here. Everything worked out for the best and I really appreciate it.

From the owner: Expert Collision Repair Services.read more

My hood rusted through in the general area where it latches, and I knew it needed a replacement…read moresoon for safety reasons, since the hood could eventually pop open while driving. I called Gary's body shop for an estimate to replace my hood, and the estimate was great, affordable, doable, yay, and thank goodness! An appointment was made, and I couldn't wait until it was time to take my vehicle in. And what a beautiful job Gary's Body Shop did! It is aesthetically beautiful now, so I don't feel embarrassed driving my a car anymore, and more importantly, I feel safe for myself and any passengers while driving. Hats off to Jason's excellent customer service!

Paint job is shit and the brand new box side dented then was told 5-7 days 11 days still no…read morefu#$ing truck what a fucking shit show i wouldnt have them paint a dog house