I am so bummed. I went here two years ago during winter when I was visiting and they did an amazing job on my car. Back in town, I went yesterday and ordered a platinum full service ($32, and mind you $20 for tip for 2 ppl). I don't know how it is possible for my car to look like it didn't go thru the wash at all. My car was not that dirty but I wanted it to have that nice inside/outside gleam/tire sheen etc. and I thought this would be it and for that price, it seemed like what I would get. First when I paid, there wasn't anyone near the vacuums. To the point that I waited minutes and walked around to find someone because I wasn't sure if I was supposed to do that part myself. Finally someone came (so, they are understaffed, and on a day when we have a stretch of nice weather). He drove it though after asking if I wanted it vacuumed. When I saw them park to dry it etc., it took only 10 minutes max for two guys. Which I thought was super quick but I was like, ok, two guys, maybe it's fine. Most car washes, you are there for at least 30-50 minutes. Granted, they weren't busy really but still. I didn't inspect my car because of the care I'd gotten last time. I gave a tip, and he put it in the box and I got in my car. I drove off and immediately I noticed that it had spots on the windshields (and even that half moon smudge that happens when you use your wipers - still faintly there!) that I figured were going to get taken care of (photos attached) and when I parked I noticed that my mat was also dirty and there were MORE spots on all my windows and it didn't even look like it was properly cleaned at all. Honestly, it looked almost the same as when I drove in. I didn't want to go back because I am a female and there didn't seem to be anyone in a managerial capacity there and only a couple of young, male workers around so I didn't feel comfortable asking them to do it again. Also for platinum, there is no nice scent sprayed in the car (and when you guy a Tree scent from the vending - fyi - it's $6.00 - total rip off!). My tires looked like they kinda cleaned them. I really have no words how bad this was and how disappointed I am. For a fraction of the price you can get it done elsewhere and it will actually look like it was washed. I want my money back. Definitely not worth $30+ dollars plus tip. I hate leaving bad reviews. It pains me but you have to know. Don't go here unless you want to take time out of your day to take pics, go on yelp, post a review, etc. and then have to take your car to get properly cleaned (again) elsewhere. This was so bad all around. read more