Awesome dealership and customer service! They go above and beyond for you and you never feel…read morepressured like you do at other dealers - they definitely put your wants and needs first! We will always check with them when we need a vehicle!!

From the owner: Premier Motors is a family owned and operated used car dealership where it is our goal to provide…read moreour customers with quality pre-owned vehicles at the lowest possible prices without compromising quality or customer service. Please browse our inventory and call or come by with any questions. We offer a wide variety of vehicles including many late model SUV's, Trucks and Imports. Unlike many independent dealers, each vehicle goes through a rigorous inspection process before being offered for sale. If you do not find the vehicle you desire, contact us and we will do our best to locate a specific vehicle for you.

Made an appointment on Monday for service a was called an hour later stating the manager texted the…read moreservice advisor and told her to cancel my appointment.

Hi, I will start by…read moresaying we take our 2016 pilot in at every warning given in the dash and even when something arises as we have always been a Honda family. We actually have had 4 Hondas at once and always take care and have proper maintenance done when suggested. 163,000 miles. needs an A5. oil change and engine coolant replacement. already $600. I also had new tires put on adding another $1,200 to my bill. and don't forget the tire alignment charge in with the $600. Go to pick it up, suggest $180 diagnostic to see why suspension is messed up on rear of car. That doesn't include any pets labor or services after the fact of course......And suggest transmission flush for $500 though we just had transmission fluid replaced less than one year ago. "There are too many reasons for us to go into as to why this might have happened". Can't tell you what the problem is.....oh but we can fix it for at least $500.....right. My gas light is on, a warning light saying keyless remote battery low is now on my dash as well. Oh and I asked the service person if there was an extra surcharge if I used a CC to pay for service. Nope. Surprise, there was. Had to get that refunded and repaid with a debit card. All the advisors were new and was a horrible experience. Not just one thing to be put out about but like 5 things that were jacked up. So glad we are moving from this area. Would not go back there again even if we were not moving. Very disappointed in Honda today.

Very nice staff was no pressure. Enjoyed working with them. Easy to deal with I found out that the…read moreinstrument panel was not lighting up after the deal and they still fixed it. Would definitely use them again

When buying a car for the first time most dealers where cold and don't answer the questions I have,…read morewhen looking for cars I found beach city motors not knowing much about buying a car Ben gave me all the information he had to make buying a car non stressful and easy, he even made sure I went through my bank to get the best financing I could get with no credit! When buying the vehicle Ben was super helpful and kind we where in and out within an hour a little bit later after buying the car it had a few problems that where not easily found when Ben found out he helped us find an amazing mechanic and he helped us through every process I highly recommend buying from Ben!!!

We always receive courteous and friendly service at Preston Hood…read more Service on our vehicle is most excellent. We just had it detailed yesterday!!! It is AMAZING!!!!!!!!!!!! Our car looks so shiny and new ~ inside and out!!!!!!!!!! AWESOME!!!!!!!!! THANK YOU PRESTON HOOD for your MOST EXCELLENT SERVICE. It is Greatly Appreciated!!!!!!!!

My experience with this dealership was exceptional from start to finish--10/10. As soon as I…read morearrived, I explained my needs, and they had three vehicles ready for me to explore. I was given plenty of time and freedom to thoroughly test the one I liked. When I raised a concern about something I noticed, they were more than willing to work with me on the price. My salesman, Derick, was knowledgeable and attentive, and the sales manager was equally helpful. A few weeks later, when I brought the vehicle in for service, I had the pleasure of working with Latone, who was both professional and pleasant to speak with. I'll definitely be buying my next vehicle here, and I'll be recommending this dealership to my family and friends as well!

This is the first time I could not talk to a live person at the Toyota dealership service area…read more They're automated voice system prevents any live interaction. I really needed to talk to service today and could not reach anyone. When I am looking for a new Toyota the first thing I look for is how efficient the service department is. Based on my last two service appointments I have had issues.

DO NOT GET MAINTENANCE DONE HERE!!!!! I had left a bad review on google 2 years ago on something…read morethat occurred the last time I gave Toyota business, and last year, they were doing a promotion and giving people free oil changes or tire rotations, which I received, so I thought like anyone "why not give them a chance, it's free anyways" well holy crap, I had my car checked 6 months after they changed my oil and they didn't tighten the thing right and it was leaking. Literally can not trust these people to do anything

Me and my wife got a car in 2025 around winter time. Once when we found the car we wanted we went…read moreto finance through them. They ran our credit 15 times on different hard inquiries when it should have been one hard injuries throw different vendors I don't recommend this dealership.

Terrible communication and customer service. I inquired if a certain vehicle was available and as…read moreof 4pm the day before it was. I showed up in the morning to purchase after already doing financing for it over the phone with someone named Chris. Then they said it wasn't there anymore and tried to push me into a car I did not want. A simple text or call to say it was gone would have saved over an hour trip for nothing and a useless hit to my credit.

Definitely recommend always helpful. All these old reviews were way before the New Management Team…read more Highly Recommend!!!!!

Brought my car in for service, explained that a different mechanic diagnosed a serious issue. Step…read moreOne denied that it was the issue. Once I received the car back, the symptoms I reported were still persistent. Brought the car to a different dealer, and they confirmed Step One was obliviously wrong, and the issue was dire and dangerous for me to drive on. Do not go here.

Thomas did a great job from start to finish. The service department at MB of Ft Walton has…read moreimproved greatly. Good communication and timely work!

EXTREMELY disappointed in their sales dept. went there 3 different times to try and trade up on my…read more2025 sedan. it took over 20 min each time for someone to come out and talk to me. When someone finally came outside, they gave me ridiculous numbers for both the trade in and for purchase. Not even the sales manager in all 3 visits would come from behind his laptop screen to say hello or try and help make a deal. I drove over 100 miles to the next Mercedes dealership which was more than interested in wanting my business. Their quote was much more reasonable than here. This sales dept needs a complete overhaul of its staff. Personnel that is educated as well as interested in keeping business from driving elsewhere

Brian was beyond helpful in our search for a vehicle. We went multiple times with my mother in law…read moreto pick out the perfect fit and each time Brian patiently walked us around to multiple different lots to make sure we saw everything before making a decision. Have us the highest trade in for two separate vehicles of anywhere in the area. Highly recommend this dealership!

If you BMW is need of repair, have it towed somewhere else. Here is my experience:…read more I was Florida checking on a rental property when my car had an issue. After the diagnosis, I was told that my part would be in and installed by weeks end and would be able to return home in time for important work commitments. After calling in to make sure them part was in, I was told "yes, its in and we are going to install it, and you be on your way home". I call the next day and was told that my part was NOT IN and was in fact on back order. In order to fix their screw up, they offered me a rental car from Enterprise, and said that BMW has a "Reunite Program" and will transport my car back to my home, which is out of state. I thought that was very thoughtful and at that moment began to mentally for give this "stealership" for crapping the bed on the supposed part that was in but really wasn't. A few weeks go by after they contacted me saying the car is fixed but that "BMW won't honor the reunite program because I own property in the area." WTF? So I call BMW North America: THEY STATED THAT THEY WERE NEVER CONTACTED BY THE DEALERSHIP AND I INDEED QUALIFY FOR THE REUNITE PROGRAM AS I WAS 500 MILE OR LESS FROM MY HOME." So basically this crappy slime ball Stealership lied and tried to blame BMW North America on denying what I was entitled to. The only person there that wasn't part of the lie was the receptionist girl Taylor. Somebody should hire her cause she is the one that has field all the dissatisfied customers at this dishonest stealership.