For months I was referred by word of mouth that had been passed down through a mega home improvement store in the area. So finally, I tried Nash's Detailing Business in Pace, Fl. The word was this business has been there for quite sometime and its known the manager & staff has knowledge and experience for a multitude of vehicles & vessels.
'Outstanding'! Such quality, effectiveness, and promptness of the staff! When I saw my interior detail & headlight restoration I just stared off contemplating what else I could have done... To the point- I was slightly jealous of the truck owner that had a full package appointment. Well, only for now- I'll be back by next month!
Meanwhile, a quick look at the reviews posted by individuals without a doubt of irrational business expectations or unfortunate misdirected emotions.
Ex.1) Im pretty sure if they were 'no show/no call' and it was raining hard, there were confirmed servere conditions on record. So holding a phone or cellular device can only be blamed on the holder. Vast amount of people in florida, the official #1 Lightning state, postpone all water activities, streets flood easily, and everyone's hazard lights are on for that mystery reason.
Ex.2) Note: Everywhere west of tallahasse is precarious, but it can touch Lawton, Ok ! I know there is sticker in the store but Im not sure they provide equipment for uhaul. Uhaul, its a business, and businesses upsell! Even at the main locations, 'crazy things happen' and tempers are high. Uhaul personel don't give all the necessary details. If they did, they would be 'taking too long' with a customer. They dont move as much as us(military/truckers/rolling stone civillians/etc).
With that said, weren't you also on your cell phone as well to make these calls for this emergency!
Yet, you made it sound very unprofessional that the small business personel returned your call from a cell phone! And probably try to assist you instead of the mega corporation that was suppose to equip you from the beginning. Despite the stressful situation im sure the owner/manager must have tried to advise you. But with 21yrs of customer service background, its a good thing you did not get an answering service.
Let's not forget we are all human and sometimes may not realize some things are just out of our control. We could of handled better with patience, forgiveness, and start over.
Linda R.
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