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    Car Plug

    2.4 (5 reviews)
    Open 9:00 am - 7:00 pm

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    CarMax

    CarMax

    (39 reviews)

    Just to preface this review- I have bought and sold 2 cars each with Carmax so I am a return…read morecustomer and I have dealt with this location and the location in Costa Mesa, CA. The selling process that CarMax has is great, very straightforward and easy. I would always consider them if I ever have another car to sell. I sold my Benz to this location and bought a 2019 BMW 530i at this location. The BMW upon the test drive and initial look of it seemed in good condition, 1 previous owner, low miles etc so we decided to move forward with the purchase. THANK GOD they have a great 90-day/4,000 mile warranty upon purchasing any car from CarMax because come to find out after taking my car to the BMW dealer there was $11,000 worth of issues with this car. The most dangerous one was that there were 2 faulty ENGINE MOUNTS!!!! Now CarMax claims they do an 120 point inspection on every single car prior to putting them on the showroom floor and it obviously was not the truth with this car. There were so many huge issues with this car that it was dangerous to drive upon purchase. But it was sold anyway. I had to take off work to come bring the car back and I had to get a loaner car from them to drive while this car was being serviced. The first car they offered me was dirty in the interior and needed an oil change. I had to point out the obvious "oil change needed" light that came on upon almost driving that car off their lot. They apologized and gave me another better car. They had my BMW FOR 3 WEEKS. Finally got my car back and STILL one error message is coming up on my dashboard and I had to again take time out of my day to take the car BACK up there for them to let me sit there for an hour - to say that they were able to fix it... got in the car - STILL NOT FIXED. Now I have to go BACK TO BMW.... Waiting on that appointment this week. I will say that the service rep Mia and the Manager Jay were and are both very nice and helpful and are doing their best to resolve the situation but CarMax really disappointed me and put me in a position to drive a dangerous car which should've never happened.

    Rodney, from Carmax, sold us a car and allowed us to drive away KNOWING that 3 tires on the car had…read moreplugs in the sidewall And a front end that was so far out of alignment that it ruined 2 new tires that I had put on the front. Rodney put us in a dangerous situation, as we had a blowout on the front tire on the way home. Very irresponsible and I will NEVER buy from Carmax or recommend them, EVER!!

    Wholesale Auto Group - 2011 Chevrolet Camaro SS V8  Post purchase picture

    Wholesale Auto Group

    (21 reviews)

    Bought a 2019 Ford F150 from here. Shawn was my salesman. Great guys here that are transparent…read moreabout everything, whole process took maybe 2 hours and was back in time to pick up my son from daycare in my new vehicle. Great deal on top of everything else! Very pleasant experience. Thanks again Shawn!

    Korey, the owner is OK. His sales people know they will lie to you left and right to buy vehicle…read more Their salesman are liars after they told me my car only had a little bump from where the guy has some way back into his car. I'll check out the car I traded in my 2021 Dodge ram 25 4 x 4 for 21 Dash charger scat pack, which I thought I had a good deal later come to find out this son of a bitch had five accidents when they only said I had no accidents later when I get home and I start realizing and fixes things things didn't line up so I had a friend run a Carfax on it shows five accidents then I couldn't figure out why I couldn't get a front alignment when they said their buddies at Delta world tire in Kenner on Veterans Day. It was a lie. I asked for the print out is a receipt showing that they paid for. Delta tire and pick Mississippi said there's no way to do it. You got a bit subframe got a hold of Owner . Korey didn't have nothing to do with it so you had to get a hold of DARREN. Overseas all the Mechanic work he or a subframe cradle and I had it put on, but Alex's body shop in Slidell Louisiana awesome guys when I called him back to tell him there's a couple other items that were still messed up from their accident no response no attempt to call don't waste your money here they will fuck you anyway they can. I have an attorney and I'm selling for the price of the truck car no response diesel one piece of shit dealership that sells cars on by the airport, they wanna call they had their chance to call to fix the items they didn't do it. No response no call back. See him in court.

    Car Plug - usedcardealers - Updated May 2026

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