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    Car Nexus

    1.0 (1 review)
    Closed 10:30 am - 6:30 pm

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    4 months ago

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    Bridgeland Auto Brokers

    Bridgeland Auto Brokers

    (32 reviews)

    ***Now the truck has engine problems along with unsolved transmission problems. dealership refusing…read moreto take the vehicle back. 2 days have gone by and they haven't even looked at it while I'm without a vehicle *** *** over a week later. Still no call back*** *** This seems to be the only place they will communicate. I did not receive any phone calls, voicemails, emails or texts from you. And have since called back 2 times leaving my contact information in your voicemail with again....no response. The terrible communication of this place continues *** I have purchased four vehicles personally, plus a good number of friends and family from this dealership over the past 10 years, but unfortunately this will be my last experience here. From the start, the communication has been very poor. I purchased a truck tjat was not on the lot. It belonged to the general manager's father and I was told it was a Platinum. I came by to look at the truck and it turned out to be a Lariat. Not a huge deal but I was just expecting something different, I was also told it was a 2022--the oldest model year I was willing to consider--as I was signing paperwork my wife noticed it was actually a 2021. At this point its Friday night and we need a vehicle for trip planned the next day. Disappointed and Regrettably, I continued to sign. The night of pick up, I sat there in the waiting room for hours as my original salesman was off, and another salesman took over the task while juggling other customers, he seemed overwhelmed. Since the purchase, I have had multiple service issues with the transmission,brakes and hidden damages. the communication from the service department has been extremely lacking. Overall, this experience has been very disappointing. Because of the misinformation and the continued lack of communication, I will no longer be doing business with this dealership in the future. On top of all of this, the lack of communication continues, I am sitting here on a Saturday night after hours and I still don't have a vehicle for Monday with again no update from anyone.

    Don't buy from these guys, they are fine when selling you a vehicle but you lose any customer…read moreservice after you drive off the lot. They also hide defects in their vehicles. Bought a GMC Truck with just over 50K miles and a few months later the tail pipe is completely rusted out and broken in half. No way I drove it enough to do this kind of damage, tried to have them fix it. After three days of no response they decided the best they would do is cover labor and only charge for the parts. $900 for a repair that would cost $100 anywhere else for parts. They know they sold me crap and won't take responsibility for it. I never thought I would have to inspect a tail pipe on a truck with 50K miles on it. My F150 was older, had 150K plus miles and never rusted out once.

    B & T Auto Service

    B & T Auto Service

    (2 reviews)

    B&T is a full service garage and dealership located in a small building on the corner of Butternut…read moreand Townsend on Syracuse's north side. They offer all types of repairs and even offer financing for the cars they sell. Growing up, my grandfather was a mechanic and he always did any and all repairs on my vehicles. After he passed, I really had no idea where to go to get my car serviced. I didn't have much trust in mechanics when it came to my car, so I tried my best to find friends or friends of friends who were able to fix simple stuff on my car, but eventually, I needed a more involved repair. I ended up at B&T because my wife had recently brought her car to them for a repair because 5hey are a 2 minute walk from her job. She was happy with their work, so I felt comfortable enough bringing my car to them as well. I have had my car serviced by them several times and they always do a good job. Jeremy in the office is very friendly and will explain every thing that is going on with your vehicle to you. They're prices are reasonable. Still somewhat expensive, but what mechanic isn't? They are also usually able to get your car taken care or and ready for you pretty quickly, I've never had my car there longer than a day. I'd recommend them to anyone looking for a mechanic in the area.

    Couldn't recommend this place more- these guys are the best! Very efficient, and I've always been…read morequoted a very fair price. They really take the time to listen to you and get what you need done, and treat you with compassion instead of just as a customer. As someone who doesn't know much about cars, it can be intimidating to bring your car for a repair, but these guys extremely trustworthy.

    Car Nexus - usedcardealers - Updated May 2026

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