I was having some tail light issues and decided to give O'Briens a call. Julie, who promptly…read moreanswered the phone, was incredibly helpful and was even able to get my vehicle in the following morning. Ryan provided 5 star service with a detailed description of the issue, miraculously fast work, and the vibe of someone you could trust. If you're on the fence about where to take your car, just bring it here. Best shop in town.

O'Briens Automotive is truly one of the best businesses I've ever dealt with. From start to finish,…read morethey make you feel like more than just a customer -- you are treated like family. What really stands out is how much time they take to listen to your concerns and explain things clearly so you know exactly what's going on with your vehicle. There's never any pressure, just honest, straightforward service you can trust. The team here is friendly, courteous, and professional in every interaction. You can tell they genuinely care about both their work and the people they serve. The quality of service is unmatched -- they go above and beyond to make sure everything is done right the first time. Another thing I really appreciate is how simple and convenient it is to schedule an appointment. The process is quick, easy to access, and always handled smoothly. From check-in to pick-up, everything is efficient without ever feeling rushed. If you're looking for an automotive shop that combines top-quality service, professionalism, and a family-like atmosphere, O'Briens Automotive is the place to go. I can't recommend them highly enough!

We brought our 2018 Nissan Rogue here For the AC.They were able to help us use our extended…read morewarranty to get it taken care of.

The dealer looked at my 'check engine light' in my 10 year old car and prescribed a $1500…read morereplacement of the throttle actuator. I'm aware of dealer service pricing, so I asked AI for service shops with reputations for honesty and integrity, and this place was one of the recommended shops. I made an appointment, which was very easy and quick, and Carlos took it in. He recommended reprogramming it, not replacing, got the problem corrected for about $800. Everything is now running smoothly. In addition he pointed out an issue with my battery connection, and I was able to take my car back to the quick oil change place I use and get them to fix it for free. Communication was very good with ASE throughout, they were very friendly and helpful, and I am very happy with the experience. Would definitely use them again!

The rudest front desk I've ever encountered refused to help and insisted on keeping my car there…read morefor two weeks in order to schedule an appointment and file an insurance claim for the most straightforward fix. The mechanics never even came out to offer assistance, and it was the worst place ever. Correction rudest OWNER! My car wouldn't start, so I had to wait there for more than an hour for help to arrive. MaxCare is a real thing. Look it up, dear. Additionally, I could have responded, "Yes, I'll wait," if you had let the other woman at the front desk speak instead of yelling at me.

Went in and received excellent and professional service. They worked on the rear brakes, replaced…read moremy belt tensioner, and replaced the valve cover gasket. They have a warranty on their work and when an issue occurred with a part failing, they were quick to set up a day for me to come in and had me driving safely home that same day without hassle. I find their prices fair and extremely reasonable, especially if you value safety. I will recommend them to everyone.

Great customer service at a reasonable price…read more Oscar runs a good shop and is customer friendly.

Bad service I do not recommend especially don't buy a car the car notes won't even go towards creditread more

It took a while since my service to write this review, as I had to use their services with them. I…read morewanna say the Team at Mendo Motorz is exceptional. My particular vehicle was a pain to deal with. They work very well with warranty companies. They got Quality parts and even went above and beyond the second time I had to take it in. They really know what there during and will explain everything clearly. I waited quite a while on my vehicle the second time, but it was because they were battling the warranty companies on my behalf. I highly recommend them.

Quick to answer my query and to give quote for business needed on a break job. Very easy to speak…read morewith and I appreciate their time and value! They were willing and ready that day to accept my vehicle for repair that day. I really recommend them and their years of service. Thank you!

I wasted $100 on a diagnostic fee just to learn a lesson. Do not take your vehicle here. I already…read moreknew exactly what was wrong with my AC not blowing through the vents. They came back and told me the same thing we had already discussed -- a very common issue -- but then claimed they "heard doors binding" and recommended a full HVAC teardown. The estimate? Over $3,400. I told them I only wanted the actuator replaced, since it's a simple fix. They agreed that would save money, but their "reduced" estimate was still over $1,100. I said I'd think about it, drove straight over, picked up my truck, and dropped it off somewhere else. The next morning, everything was fixed for $246.81. I don't mind paying to repair my vehicles, but trying to upsell thousands of dollars in unnecessary work is crooked. I would steer clear of this place.

2006 Honda Accord A/C inop. Taken to three other area shops in the last five years. First one…read morereplaced everything ($$$$) and gave a 1-year warranty. Refrigerant leaked out within 6 months and the shop covered fixing the leaky seal but when it leaked out again shop said 'Too bad, out-of warranty'. 2nd shop fixed the leak and lasted another year. Drove without A/C for two years before bringing to still another shop. They discharged the system ($$) refilled it with fresh 134A and leak-check ($$) and said condenser coil and Schrader valves were leaking. Charged for the diagnostic service ($$$) but said to bring it back when fixed and they would service it. Brought it back with the new parts installed but now told they would have to vacuum down the system again and refill, then charge again for new diagnostic, too. Instead drove another year w/o A/C before coming to Carlisle. Spoke to to Robert, gave him a condensed version, including what I had replaced. Car was fixed the NEXT DAY. Texted me with pictures and explanation of what was wrong. Diagnostic + small repair. No up-sell. No lies. Just honestly and great service. PLEASE bring your cars Service needs here! Bob D

I had an amazing experience with YD Automotive Mobile Services! I was in the process of looking for…read morea family car and Yousri, the mechanic, went above and beyond by coming out to diagnose the vehicle I was considering. He was extremely honest, knowledgeable, and took the time to explain everything so I fully understood what was going on before making a decision. On top of that, Yousri was able to fix the AC on my current car something multiple other shops couldn't figure out. That alone says a lot about his skill and experience. Super reliable, professional, and genuinely helpful. I highly recommend YD Automotive Mobile Services and Yousri if you're looking for someone you can truly trust!

I cannot recommend Y/D Automotive after my experience with their mobile repair service…read more I found them through Google and contacted them for an alternator replacement. I was quoted about $585 for parts and labor. A technician came to my location around 3:00 PM, removed my alternator, then discovered he had brought the wrong replacement part. After checking multiple auto-parts stores, I was told the correct alternator would be about $950 plus $175 installation. Since that was substantially more than the original quote, I declined and asked only that my original alternator be reinstalled and the vehicle returned to the condition it was in before the work began. That did not happen. The technician spent several more hours trying to reinstall the alternator and drive belt but could not get the belt back on. I even spent about an hour trying to assist. Around 10:00 PM I told him to stop for the night. I paid him $60 for his time and was told another technician could come finish putting the vehicle back together. My vehicle was left undrivable overnight. The next morning Y/D initially told me someone would call back within 10-15 minutes to arrange another technician. That call did not come. I was later told all technicians were booked and someone could come the following morning around 10:00 AM. I could not leave my vehicle undrivable for another full day, so I hired an independent automotive technician to inspect it. He found that the drive-belt tensioner operating point/bolt had been stripped and could no longer be properly operated. I received an estimate of $449.65 to replace the tensioner assembly alone, separate from the alternator repair I already needed. When the independent technician returned to address the belt issue, he discovered that my original alternator had also been reinstalled incorrectly. It was not properly seated, and one mounting bolt was misaligned and not positioned through its proper mounting point. I am including a photo of that condition. According to the independent technician, the misaligned alternator prevented the belt from fitting correctly around the accessory system. He advised that the stripped tensioner was consistent with excessive force being applied while attempting to install the belt with the alternator improperly positioned. He also advised that the tensioner otherwise appeared to function normally apart from the stripped operating point. Once he properly seated and aligned the alternator, the belt could be installed correctly. The technician has agreed to document his findings in writing and, if necessary, testify regarding what he personally observed and his professional opinion. What disappoints me just as much as the mechanical work is how this was handled afterward. I repeatedly gave Y/D Automotive opportunities to resolve this directly. Despite already paying additional inspection and corrective-service costs, I initially asked only for the $449.65 cost of replacing the damaged tensioner. I specifically told them I was not asking them to pay for the alternator I already needed, my additional diagnostic expenses, corrective work, lost business income, transportation issues, or my time. I later made an even broader attempt to resolve this. After researching the business, I came to believe the technician who worked on my vehicle may also be the person operating Y/D Automotive. Because I am a small business owner myself and understand that people can get in over their heads, I offered to waive the $449.65 request entirely in exchange for an honest account of what happened, acknowledgment of the damage, and a sincere apology. That message was sent through multiple business communication channels, and some showed as read. I received no response resolving the matter. At this point I am beginning the formal process of pursuing recovery of my documented damages and expenses. I would have preferred to resolve this directly, but I am not willing to absorb damage to my vehicle and the resulting costs. Everyone makes mistakes. What matters is how someone handles them afterward. Based on the work performed on my vehicle and the way this situation has been handled, I absolutely cannot recommend Y/D Automotive. I am including supporting photographs and documentation where the platform allows so readers can evaluate the circumstances for themselves.

Great service and quality of work. Honest, trustworthy personnel. Been servicing our vehicles for…read morealmost 40 years.

I was quoted a price on a job that they assured me they could do, then I was told at the point of…read morepayment that the job was "in deep" and the price doubled. They opened and unrelated part and cleaned it without my agreeing to this. They said it was dirty, but it wasn't as I happened to clean it one month prior. They never warned me at the point where the price would start to increase. I was totally surprised by the doubling of the bill at the end. And the job that they were supposed to do was never done though we agreed that they would do it.