I've been a regular at The Italian Deli for years. The quality has fluctuated, but I've always…read moregiven them the benefit of the doubt and kept coming back. After my experience on Thursday, February 12th, that's over. At 6:05 PM, I placed a small online order (mozzarella sticks, a calzone, and a sandwich) through their website, as I always do. Estimated pickup: 29 to 34 minutes. I arrived at 6:41 with my wife and kids in the car. Food wasn't ready, but "five more minutes." Fine. Five turned into twenty. Twenty turned into forty. During that time, I watched the staff take phone orders and quote every customer "20 to 25 minutes," no matter the order size. When I asked what the holdup was, the staff, who were genuinely doing their best, explained that new kitchen staff were struggling. My son was starving, so I left to grab him food elsewhere and came back about 30 minutes later, confident my order would be waiting. It wasn't. At 7:35 PM, ninety minutes after placing a three-item order, nothing was ready. I asked the staff why they were still quoting 20-minute turnarounds when the reality was 90+ minutes. I suggested they pause online ordering to let the kitchen recover. They told me the owner, Jared Grifoni, has instructed them to keep online orders on and to continue telling customers 20 minutes, despite knowing the kitchen is nowhere close to meeting that timeline. That's not a bad night. That's a policy decision to mislead customers for the sake of revenue. I requested a refund. As it was being processed, two of my three items finally came out. When the staff asked the kitchen about the last item, the answer was: "I have no idea when we'll get to that." I left at 7:46 PM, one hour and forty-one minutes after ordering. To be clear: the staff on the floor that night are not to blame. They were put in a no-win situation and handled it as well as anyone could. The issue is ownership making a conscious choice to overload the kitchen, deceive customers about wait times, and let the staff absorb the fallout. When I arrived, the restaurant was nearly full. When I left, it was almost empty. I won't be adding myself to either count again.

Nice atmosphere and bar with large outdoor seating and live singing performances. However, the la…read moredivalo pizza ($17) had some problems: Pro: the pizza looked great when it arrived. It had tangy sauce and a nice char crispy wood oven crust. The spicy salami was good. Con: serious case of "Tip Sag"where the toppings slide off the crust forcing you to take your fork and stab pieces of cheese and scoop sauce. Napkin time. You have to "drag" it off the metal pan to prevent a full topping avalanche. The fresh mozzarella squares were a little tough and may either be old or low quality. The pizza was OK but could have been much better. Ice cold large draft Yuengling. A fair price for pizza and beer.

We have enjoyed Big Al's for decades. They make huge quality sandwiches that are wonderful. Call…read moreor stop in and they can fill your tummy with yummy grub.

Ordered the combo with all the fixings. Everything was delicious and the staff were friendly. We…read moreshared a half sub and it was still a big sandwich. Will definitely be back!

Place is clean and the service top notch. The Italian sub was on point and so good . Sorry no…read morepics. The lasagna looked amazing but we had dinner reservations later and didn't want to spoil.

OVERPRICED & OVERRATED!!!! I am a local from the…read morePhiladelphia area ( I say this to say I know hoagies and cheesesteaks!) The hoagie was underwhelming to say the very least!! I got "The Don" and I added onion!!! I had no idea I had to tell them to put lettuce and tomato on a HOAGIE!!!! I mean for $20 ( I bought the whole) I expected that to be included at the very least. I live less than 10 mins from this place and I willl NEVER GO BACK OR RECOMMEND!!!! In fact you get more bang for your buck at Wawa or Publix!!!!! Don't let the crowd in here fool you because when I saw how many ppl were here I got excited in hopes for good food. However I was extremely disappointed and underwhelmed didn't even eat the whole thing!! I'll post pics of what I got and you tell me if it's worth $20

Cute little market with surprisingly large breakfast, lunch, and açaí bowl options. I can only…read morespeak to the smoothies myself, but mine was delicious, fresh, and well worth the price. They also subbed out ingredients without issue, which I appreciated. Customer service was great too.

This is a great place to get a takeaway lunch. I placed an order for 7 of us (with very few repeats…read moreon the order), and every one of us loved our food. I will be returning when I'm at Marco next. Great spot!

Great food, the review with the "MBA" obviously has only gotten his degree & never owned a…read morebusiness...the food is legit...try it you will like it

Fuck this place! They close between 2 and 4 pm daily for a reason I can't understand despite having…read moreearned an MBA and founding several businesses. Regardless I arrive at 1:53 pm and push open the door. Someone inside pushes it closed and locks it. Why even be in business? Why leave money on the table? Would it have killed you to serve me and actually make one more sale on an island where 6 months out of the year you can't earn a dime? Is business that good for you that you can be a total scumbag like that? I would literally starve to death before spending a cent in this place.

My breakfast sandwich on an everything bagel was good and fairly priced especially for Marco island.read more

Wowza.. best bagel ive evr had, loaded w/cream cheese the California bagel w/bacon turkey avocado…read more tomato & I love pickles so i added that to my online order was sooo easy.. & fresh . The lg ice coffee definitely good as Starbucks (if not better) w/a shot of espresso was great. when i arrived for pick up it was so easy & nice it was right there ready to pick up & go.

Awesome market. Vin was really helpful in choosing some great fish, and helped us plan a great…read moredinner. Cody was super nice. Good vibes all around. Can't wait to cook all this up! Will definitely return.

Great market. I purchased the black grouper which was…read moreawesome. The Paradise Powder seasoning was amazing and the wine selection was great. Made for a very special birthday dinner I cooked for my wife. The young guy at the counter was a bit too 'aggressive' for my taste when I asked for a few suggestions but the older guy and the cashier were terrific. A great place to buy a special dinner.

Thank you so much to the Bakery for making my daughters Birthday Cupcakes so special!!read more

The Deli was awful. The lady had a language barrier and couldn't understand what I was asking for…read moreon a sub, grabbed the wrong condiments, toppings, and didn't have everything available while making the sub. I paid $40 for two subs with nearly all lettuce. The service was absolutely awful. The people are rude and miserable. Do NOT come here.

It's a grocery store, but I think it's easier in/out than others and they have a "courtesy card" if…read moreyou're not a rewards member. Good selection, good deals, and local items as needed. Picked up head-on jumbo (9-12) shrimp this trip for $3.99/lb. Can't wait to grill them!

Great selection of alcohol! We needed some beer for the hotel and the price was reasonable. We got…read more15 pack case for $10 for imported beer. The beer was perfect for the beach.

I call this one the little Publix on Marco. It is way smaller than the other on the island. It does…read morehave fewer merchandise than the other, so I'll come here when I know I only need a few things. The staff is always smile and so friendly! They even ask if you need help bringing your groves back to your car! It's always clean inside and shelves are stocked. They also have a pregnancy and new mama parking!! Which I haven't seen anywhere else on the island! Awesome for us mamas! Thank you Publix!

For what Wifey and I needed - an easy four-star experience. We just needed some snackies - some…read moremid-afternoon, just got off the hot beach and I need something to eat snackies. We found exactly what we needed, blew through the self-checkout, and were on our way quickly. Prices might have been a little high, but it's Marco...I expected nothing less.