The Food is Wonderful, the dining room as well as the tables outside were all clean. The floor…read morewas clean. The lids, straws, ketchup dispenser were all full. The only problem was still the Temperature of the dining room, there is no sense in it being that cold in there. The service was Great also. 5/27/25 @ 6:45pm. Ms. Amy I know the Franchise owners, and it wouldn't do any good talking to them.. we've made our complaints with the Management, and it's gotten us nowhere.

The food and the employees are awesome. Very, good place to eat. I enjoyed it very much. The prime…read morerib steak burger is very good

Food is always good, service is always quick, and it's a nice atmosphere. I've never had a bad…read moreexperience at this location.

Food took over an hour when the establishment was half empty. And after the hour wait the food was…read morecompletely burnt to the point where I couldn't even cut through my chicken. Waitress walked past our table multiple times and would ignore us when we tried to get her attention.

Taqueria Pancho Villa II is an excellent spot for tasty, authentic Mexican food in a simple and…read morelaid-back environment. My buddy Blaine and I went to Pancho Villa II on Saturday night. We were in town to hunt and needed a good dinner. He had been here before and his wife really likes this place too. This place was decently busy which is always a good sign. Douglas is also a small town and limited options also tend to make places busier. We were greeted by a friendly hostess and opted to sit at the bar. We didn't have any drinks but instead stuck with water. Our server was around quickly and took our orders. We both got Tacos Mexicanos. Mine were with Al Pastor and my buddy got Chorizo. I ordered a side of the beef enchilada and my buddy ordered a queso Blanco with chorizo in it. We are also given a basket of chips with a fresh and tasty salsa. This was excellent as well. Our sides were up first. The enchilada was colorful and hot. It came out on a piping-hot plate. Covered in melted cheese and sauce. This simple, small but tasty enchilada was stuffed with fresh ground beef. The wrap it was in was tasty and for only $1.95, this was definitely worth it. The tacos came out soon after. Three tacos, decently sized. A fresh lime squeeze and a drizzle of verde sauce to top them off. The Al Pastor was perfectly cooked, tender and well seasoned. The meat was savory and had a hint of sweetness. These tacos were also topped with fesh cilantro. They hit the spot and were some of the best I've had. We will be back here for sure.

The food was great, our service was good, the server/waiter was young, not as attentive as I'd…read morelike. We had to keep reminding him of things we had ordered, and had asked for. There wasn't many people in the restaurant when we arrived. So it wasn't like he was busy. He was very friendly and polite. The place was clean.

First time here, stopped in for a quick lunch. I was really blown away. Will definitely be back…read more Had the enchiladas with green sauce. I strongly recommend it.

This place is amazing. The food is super authentic and creative. We spent the weekend in Douglas…read moreand ate here 2 times. There is such a depth of flavor in everything we had. My son got the Cuban torta, my husband got the Birri tacos and I got the South African lobster tail with sautéed veggies mashed potatoes. Hands down the best mashed potato's I may have ever had in my life. We recommended everyone must try this place. You will be hooked!

Stopped here while driving from FL to NC in heavy rain. Figured a quick salad would work. I could…read morehave rated lower, however I think this location could be so much better with a few changes. Once seated, I realized the table was still dirty from a previous guest. There were food smudges all over. The silverware was dirty as well. These issues were addressed immediately, yet should not even be a problem in the restaurant industry. Salad bar was acceptable.

Waited for 20 minutes No one came to our table or greeted us…read moreThe restaurant was empty on including the bar

Pass...first...customer service when you order from the counter needs some tweaking. I feel like I…read morewas inconveniencing the cashier to take my order. No hello...no smile...no eye contact. Very short and bothered. The chicken was hot and pretty but I didn't feel the taste was great. Bland batter...greasy...uneventful. Clean establishment. The nicest person was the man cleaning the lobby. I ordered a side of okra...it wasn't listed on the menu but I was told they had it. It was very tasteless. Batter just peeled off the okra. Maybe I caught an off day...I'm not in the area but maybe 1-2 times a year...so I'll check on them in 2020.

I have visited Carter's several times during my travels down south. I have always enjoyed the food…read moreand the wonderful service from the staff. The food tastes great and the price is reasonable. That goes a long way when traveling from Washington DC to Atlanta and then to Douglas Georgia. I told my wife we could not leave Douglas unit we had a meal at Carter's. It's a very well kept secret, but I'm letting you know, don't sleep on Carter's chicken. I would advise you to take the time to visit those wonderful people that work at Carter's Restaurant for a sit down meal.

I really enjoyed my dinner but for a filet it had a lot of fat and gristle. After removing it the…read moremeat tasted great. Baked potato was soft and hot as well as the bread. They do offer a salad bar but I didn't try it. It's an older place but seems to be the "restaurant" in Douglas, GA. When I walked in I was asked if I had a reservation, I didn't but luckily there was one spot at the bar so I ate there. I was actually surprised they take reservations but the place got slammed while I was there on a Thursday night. I would advise you make reservations. The other first was going a restaurant that takes reservations and serves their food on plastic plates! That was a first for me. The staff was nice, the vibe is good and food great. I will definitely visit again when in this small South Georgia town. Oh just about everything on the menu is "market price". So if you're on a budget you may want to ask what the price is before you order.

Food is fantastic just ignore the paper plates. Servers are great! Best steak in Douglas and love…read morethe salad bar!!!

Poor Establishment. Hours of operation are not consistent. Staff unprofessional and lack customer…read moreskills.

extremely rude staff, after complaining our k. burger's were cold, she copped an attitude & said…read morethey just come off the grill, when i told her not.. she said if i wanted hot ones i'd have to wait 20 minutes. every table filthy, had to clean our own table. the bathroom was totally unacceptable too

Had a trip to town so we decided to grab some lunch here. This was our first visit. We went through…read moredrive thru. The one who took our order was very friendly and helpful. She also made some suggestions for us. Very inexpensive for three meals. We did have to pull up and wait for a few minutes to receive our food. It was right at lunch time on a Monday, so no complaints. :) Overall experience was good and will definitely be a repeat customer if we are in the area. Keep up the good work!

Full transparency, I've only been through the drive-thru, but the customer service is exceptional…read moreand the food is DELICIOUS! It's not expensive and isn't old tasting and tired like the other burger places around here. It's so refreshing to have a different taste around here and good customer service. Btw, Jack's sells ice by the BAG for only 1.49 and they give you sooooooooo much. Their burgers are scrumptious and so are their fried pies. The sad part for me is I went while I was couldn't cook due to moving and I have been hooked since! I highly recommend you give them a try! Everyone's experience is different so I suggest giving them a chance instead of listening to negative reviews. After places like Checkers (just the one here in Douglas, not all Checkers) horrible service, they finally went out of business. We have Jack's now, so please give them a chance. They deserve it. They know how to treat people, give excellent, exceptional service, and most of all, their food is made to order, unlike the other burger joints here. I give them 5/5 stars for the reasons stated above, in addition to their proximity to other shopping and convenience!

Best Japanese food in Douglas. The people that own it are really nice people also. The lady that…read moreowns it remembers what you order every time before you order it.

With the limited Asian restaurants, I'd say this one is the better of those in Douglas.read more