Great food, very clean, excellent service! It looked the manager was doing everything and he did an excellent job!

When we order through drive thru it's always a little bit of a wait but we don't mind cause they are frying fresh fish and other foods. Don't like the chicken it tastes like Tyson Chicken YUCK!! But the other seafood is ok the popcorn chicken could use some love. read more

Ordered 2 sampler meals. Fish was mushy shrimp was white looking and not completely cooked and neither had no taste except the tartar sauce or shrimp sauce that was used. Not sure what the slaw was besides not good. Chicken fries and hush puppies were the best part read more

Introduction to the Isolated Town of Abingdon, VA: Abingdon, VA: a fairly isolated town in the far southwestern part of VA. It's at least conveniently located off the interstate. I looked at the cities in my Yelp reviews, and they are almost all in Metro areas or within 50 miles. There are a few exceptions. This is the 2nd furthest from a city of 100,000 or more population and only one of two more than 100 miles from a city of this size. Asheville, NC is the closest at 111 miles. My next review might be the most isolated place on an Alaska cruise I was on. Ketchikan is 742 to Victoria, BC; Juneau is 848 to Anchorage, but the big winner of isolated is Sitka, which airport/boat access only and a greater distance to Anchorage than Juneau. So Sitka, AK might be next review for the soup establishment I had in 2016. About the Restaurant: I first had Captain D's when I lived in Birmingham, AL in April 2010, and I knew them to be better than Long John Silvers for fried fish. I first tried sweet tea at that same Captain D's in April 2010. I remember they tended to be a little slow because they were carefully preparing the fish. But let's set the record straight, it's still fast food, not some fancy seafood restaurant. However, they are still pretty tasty. I would give the ones I had in Alabama and Fredericksburg, VA (the closest to where I live now about 70 miles away) about 4 stars or maybe even 3. However, this location gets a 5 because of the outstanding customer service. My parents were moving across the US, and I was helping drive across the country in late January/early February. We were in Abingdon, VA at lunchtime on Tuesday, February 2. Bare in mind, we were still in the height of the pandemic, so as with a lot of places, it was drive-thru only or at the very least no dine-in. We also had a dog my parents have, so often times it was better to eat at the hotel for dinner and for lunch in the car anyway. We wanted to go in because my parents hadn't been and I hadn't in years, so didn't know what we want, but they were being extra safe with drive-thru only. We were discussing going to some local hot dog place, but my mom wasn't sure about that place as they had unusual hot dogs/burgers on the menu looking on my phone. We decided on Captain D's very close to I-81. One issue we weren't aware of was that it was at the top of hill, and it was icy. My dad was understandably very concerned about getting back down in the U-Haul on the ice. When we got to drive-thru, we ended up getting the $5 special, which comes with 2 fried fish flanks, French fries, & 2 hush puppies. I think it even came with a drink too, and of course, I got the delicious sweet tea. We paid at the window, and she nicely said to go into a certain parking spot, and they would bring the food out. Within reasonable time, she brought our food out, which was good because I was starving. She went into the bitterly cold 20's F to bring the food to the customers, which she was a trooper for that alone! But she saw our dog and brought out treats for him! That was outstanding customer service plus she was friendly to us. We explained we were moving across the country and in the U-Haul, and she told us how we could exit a different way, which was less hilly and icy. We ate our food, which was even better than I remembered it. The fish flanks were pretty big, but some of it was the breading. Still I really enjoyed the food. I mentioned to my parents that I wanted a refill on my sweet tea, and they said I don't think they'll give a refill in the drive thru. Since I was driving the car, I tried it. I said we just ordered and could I get a refill to which she gladly said we could. Overall, we left with a positive taste in our mouth from not only the food/sweet tea, but also the outstanding customer service. Highly recommend! read more

Captain D's - $5 fried fish deal. Delicious especially with the tarter sauce - Seafood Near Me - Abingdon, Virginia

The staff were very kind and patient. Restaurant was average for a chain as far as the environment and cleanliness. The food was good for fast food, similar to others serving mainly fried seafood. We'd visit again. read more

I had went to Captain D's drove thru I always order for a elder adult on seniors days. The cashier told me to wait I did. When he came on said if you on the phone I can not take your order go somewhere else get off thecphonecrhen csn take your order. I was talking to my neighbor and it hurt her feelings. Let me tell you of that is the way you going to be thinking it was a phone when a lady wanted her food decided it was rude and we left and I cooked her meal myself . I will never go to captain ds again and I do doordash and have no respect for the the person in drive thru attitude. I worked fastfood 30 years plus you never mistreat customer or assume on the phone. Just take order be nice don't assume a person is on the phone get facts right. No more it has gone down since the mother was a manager their with two daughters was excellent workers . Need better help and people with respect. If you have a bad day go and pray about it don't take it out nor will I come back here or pick up deliveries it showed me no respect read more

This is just way below average. I see others seem to enjoy it, but I did not. I don't think seafood should be served fast food style I guess, so perhaps that is my fault for not enjoying it. read more

Came in after six and the dining room was closed. I was staying at the hotel right behind the restaurant. When I told the lady I had to get my car so I can go through the drive way she welcomed me right away n with a smile on her face took my order and could not have been nicer. The people who work here are exceptional. That alone will cause me to visit often. read more

Captain D's - Order here - Seafood Near Me - Abingdon, Virginia

Covid drive through only!! This hit the spot and was above what I expected for fast food: large portions and healthy choices on your sides (steamed broccoli, baked potato...). We had a fish platter and a fish and shrimp platter. My coleslaw was great. The dipping sauces for the fish (tartar and cocktail) were very nice and refrigerated. The cod was flaky and tasty. The shrimp was nice and firm and the breading was thin and tasty. Our drive through experience (walking up. We left our camper at a parking lot nearby) took a bit of ingenuity. But we finally walked up to the pickup window. The service was friendly and very fast. Too bad where I live in PA has no Captain D ‍ read more

Vary nice I like it there. Vary clean happy ti help anyone also great food. Great people to talk to ther

We stopped by this location on our way back to Texas. The staff was extremely friendly and the food was fresh and great! We were very satisfied. read more