$300,000 for a roof that leaks like a sieve and a warranty they treat like a polite suggestion…read more If you're thinking of hiring Jay Carter Roofing, do yourself a favour and run the other way. We are now paying a fortune to rip off a one-year-old roof that was supposed to protect our cottage. Their customer service? Non-existent. Their excuses? Olympic-level. They'll blame everything except the mirror. They insisted they had to do the waterproofing themselves or the warranty would be void. We let them. Surprise -- they still won't honour it. Their latest masterpiece? Blaming "ice damming in Muskoka." Buddy, ice dams in Muskoka are as predictable as blackflies in June. If your roof can't handle basic Canadian winter physics, maybe roofing isn't your calling. The cherry on top? They sealed off our entire ridge vent and then had the nerve to blame us for the roof not breathing. That's like tying someone's hands behind their back and complaining they're bad at clapping. We've built cottages all over Muskoka for years. Never have we dealt with a company so allergic to accountability. See you in court, Jay Carter. Bring better excuses... and maybe a bucket. We highly suggest you stay away!

Our Roof is Fantastic!! Thank you to Jay Carter Roofing for high quality service and beautiful…read morecraftsmanship. Thank you to Larry, Jim, Vlad, Mikhail and crew for creating a phenomenal metal shingle roof. We also had our attic fully insulated!! Immediately our house has better ventilation, our A/C runs less. Our home is finally cozy!! Thank you Jay Carter for delivering such high quality, professional service, don't look any further Jay Carter will give you a peace of mind when they create for you a new roof. A great value for the quality work they provide. Thank you again. Theresa and Perry.

Newage Masonry and Construction did a complete power-wash, root removal and re-levelling of the…read moreblock paving blocks for our patios and driveway. They then applied paving/jointing sand everywhere after all the weeds, moss, etc. were power-washed away. Top quality work! When quoting me, Charlie assured me I didn't pay until I was satisfied with the results. The work was done in two days - would have taken me far longer! - and the service was always polite and professional. The clean-up was thorough as well. I only have good things to say - a 5-star review! Jim - Homeowner

From the owner: Newage masonry & construction is a company that specializes in a wide range services such as…read morechimney repair and maintenance, concrete driveways, foundation repairs, and much more. Their team of sklled professionals is dedicated to providing exceptional service and top-quality workmanship O their customers. They use only the highest quality materials and employ the latest techniques to en sure that every project is completed to the highest standard. whether you need a new driveway, foundation repair, or a beautiful natural stone patio, Local New age Masonry & construction is the go-to company for all your masonry and restoration needs. "We at newage masonry & construction provide solutions to residential and commercial property owners with foundation repair and basement waterproofing in Vancouver surrey and surrounding.bc areas Our services include foundation crack and wall repairs, full basement waterproofing, and french drain and sump pump installations. We work on all types of foundation repair, regular basement and crawl basement waterproofing,

I am one of those unfortunate customers who used services and have just been told by another roofer…read morewho was doing my neighbour's roof that my roofer didn't do the complete roof and left one part of that as it was in 2016. I tried reaching out and Unfortunately noticed in online postings, the previous business owner passed away and business was sold. I tried reaching out to the new business number and even visited their business location but don't think the business is active anymore even though the IVR mentions it's Arcamm roofing. No one is there to pick up the phone or call back even if you leave messages. I would have thought a business respond to calls either if it's for new business or an angry/returning customer. My experience with both businesses (Old & new) is not more than 2. Others might have been lucky.

I had my roof replaced by Arcamm back in 2016. I had dealt with Ray at the time, and although he…read moresounded very helpful and professional on the phone, I was not impressed with the crew or their work when they did the job. I caught more than one mistake they made while the work was underway, and had to press them to do it right. They even omitted to install a vent I had paid for in the work order! (which I only noticed last year). Afterwards, Ray would not provide me with a proper contract or warranty, no matter how hard I pressed him for one, only an invoice with a bogus claim to a 50 year non-prorated guarantee. So fast forward to 2021, a row of cap shingles along a ridge had blown off during a wind storm. I called Arcamm, not because I wanted to deal with Ray again but because I wanted to discuss the repair to see if he would in any way honor the guarantee because this recent failure was due to poor workmanship (overdriven nails). Upon calling, I was surprised to hear that Ray passed away in 2018 and the business, including the name, was sold and was under new ownership. I was told that the new owner had been dealing with several calls for repairs (from angry customers, myself included) who had work done by Ray and company. They understandably are not responsible for any of the old warranties, but have been trying to give previous customers a break on repair work. I explained my situation, and sent a copy of my old invoice and a photo of the damage on a Friday. Rob, from the new Arcamm, came out on Monday at the agreed time. He was very friendly and helpful, and had all of my repairs, including installation of the missing vent, completed within an hour. He hand-nailed the ridge caps and used extra adhesive to ensure this fix was solid. The price was fair, and there was good followup from Kate in the office to make sure I was pleased with the job. I can only refer to this small repair, and not a whole new re-roof job at this point, but I think the new Arcamm seems to be a good outfit. The old Arcamm is no more, and I will surely consider the new Arcamm for any future roofing work. Cheers! - JM