Professional. Understanding. Explains everything in full detail. Makes you feel safe and calm…read more Lovely surroundings. You will not be disappointed if you put yourself in Helen's hands.

I can't say enough good things about Helen. She is…read moreincredibly skilled, thoughtful, and truly has her clients' best interests at heart. She has years of experience, and it really shows in her work -- I never look "overdone," just refreshed and like the best version of myself. In fact, I constantly get compliments on how young I look, including recently being told I look eight years younger than I actually am(!). One thing I really respect is her integrity. Helen has never raised her price per unit for Botox since she opened, and she's never tried to upsell me on anything unnecessary. She listens carefully, gives honest recommendations, and only does what actually makes sense for you. She's also incredibly attentive to individual skin needs. For clients with thinner or more sensitive skin (like me!), Helen adjusts needle size and uses specialized, light-guided techniques to help minimize bruising, along with different needle points depending on the area. These are the kinds of thoughtful details many providers don't even consider, but they make a huge difference in both comfort and results. Beyond her talent, Helen is genuinely kind and caring. You can tell she truly wants her clients to "age perfectly," not change their faces. I always leave feeling confident, natural, and well taken care of. I wouldn't trust anyone else. Thank you, Helen!

I was just thinking about how grateful I found Gina because I LITERALLY get a compliment about my…read moreskin almost every week... I swear I'm not exaggerating. I work in a sales environment where I train fresh grads/mid-twenty year olds and they always think I'm at most 28 years old.... I'm not :) Gina is still the best and I still make the trek to see her from the city because there's no one better than her. My skin is flawless because of her and have to book my appointments at least 4 months in advance because her schedule fills up quick.

Gina deserves all of these 5 star reviews!!! I had my first waxing appointment with her today,…read morescheduling was so easy (online for waxing, contact her directly for facials) and the results are 5 star! She is so nice and welcoming, I have been having them for years but if you are new to waxing, you are definitely in good hands.

I absolutely adore Daniela! Not only is she an incredible esthetician who is amazing at what she…read moredoes, she is truly one of the kindest, sweetest people you'll ever meet. I always look forward to seeing her, and I leave feeling so good with my skin looking amazing. She's truly a gem and I couldn't recommend her more!

I've been coming to Daniela's for years now and it all started when I found her on Groupon for an…read moreultrasonic facial. I literally cannot rave about this place enough. She is super friendly and personable and really listens to her clients and quite frankly that is really hard to find now a days because all these other estheticians want is your money rather than loyalty. The moment you walk in the environment is super clean and neat, which is super important in the beauty industry. I love the decor in this place. Daniela is so sweet and passionate about what she does. You can definitely rely on her when it comes to what she thinks your skin needs without pressuring you into upgrading or purchasing anything. P.S- ask for the blueberry enzyme - a little tingly but does the job and makes your skin feel amazing! Daniela and I can converse for hours about literally anything haha but if you need your me time she can do that as well. We talk all the time, but I still feel relaxed. She has some of the best prices around here-including Boston area. And to be honest, she is worth way more than what she is charging already. I highly recommend getting the package deals she offers. Plus, if you purchase another package before your 1st package is over you get a complimentary facial!! (100% worth it) Super easy to get to this place. I use to live in Brookline and now I moved to Malden and still drive 45 minutes to an hour to get here. There are plenty of estheticians in my area and in Boston that I pass by to get here, but I one thousand percent choose her any day! I literally leave this place glowing and feeling like a brand new person. She does wonders to my skin! Plenty of street parking and public transportation drops you off a couple stores down. I brought my boyfriend here recently and he wants to make it a commitment to come back once a month together. That was his first time getting a facial and he is hooked. Daniela gets booked pretty quickly, especially on the weekends so I would suggest booking as soon as you leave. Or you can easily shoot her a text. She is super quick at responding. Keep in mind that she is the only one running the show here so the door will be closed until she is finished with her previous client.

Nina is attentive, knowledgeable and super sweet. I went in for a classic facial and boy oh boy, I…read morefelt like I was floating afterwards. Nina takes her time and explains each step and product as she's working. I was so relaxed, I fell asleep 3x! Go here, get in the vibe. Relax, release and relate!

I'll start from the beginning…read more Note: as standard protocol with all professionals I interact with, all email, texts, documents, pdfs., and notes from sessions and in between communication are kept on file. I found Nina's work online from her website. It included a statement of services offered. We met via an initial discovery call where I explained my symptoms at the time and how we would approach that. Specifically, the response was a dietary/nutrition plan amongst other lifestyle changes that can help mitigate what was later Vata-Pitta imbalance. During this call, she offered a 30% discount off the full price package of $290 for three sessions. At the first in person meeting, I was charged the full price. I was also also promised Chrysanthemum tea that would help as a cooling effect (since Vata-Pitta) is an excess of wind-heat from what was explained. That was never followed through. She did offer me a jar of triphala however which I took home for bowel movement regulation. At the second meeting (via Zoom), we spent about an hour or so going through my weekly food intake, including current supplements. Additionally, two documents were sent: (1) Vata-Pitta-Kapha general list of foods (2) List of recommended foods for Vata-Pitta imbalance. It includes her personal recommendations (i.e. swap out harder cheeses for softer ones like mozzarella.) At the third meeting (via Zoom) again, she asks for my blood work results. Strange as they're typically asked for during the first session. My health history form was also given to her in person at our initial consultation. What transpired after is quite tedious to get into. But I said, explicitly, I intend to not continue due to budgeting reasons. The dialogue went on for several pages (via email.) And it's clear that "no" was neither understood nor respected. The icing on the cake was when I told her a final time, "I'm all set." via email Friday. Four days later (Tuesday), she texts and emails me unsolicited messages and documents. It was uncomfortable. I notified what happened to two other professionals. It was unacceptable. It's unfortunate too that responses to client feedback is as such: (as per responses below and on other review platforms.) Responses to customer feedback as such, wherein, "no nutritional services" are offered is interesting given the nature of things discussed during my three sessions. If that's how some people prefer to engage with customers, that's their choice. In any case, it doesn't change anything. This is an honest recount of my experience.

I've visited this spa for years and each experience has been nothing short of excellent. I don't…read moretrust anyone else with my brows. The spa is always pristine, inviting, and the women who work there truly genuinely care about their clients. I've done waxing, manicures, pedicures, and most recently - my first spray tan! I was worried about looking "orange", but Tammy's expertise quickly calmed my nerves. It came out very natural looking and lasted about two weeks! I would without a doubt recommend this to anyone in search of top quality spa services accompanied with an equally great experience. You won't be disappointed!

Tammy is so sweet. I havent had a facial in years but i chose to splurge on myself and get the…read moresignature facial. It was so worth it and ill be recommending this spa to all my friends and family. Yes, ill be coming back again real soon.

I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon

Amazing salon! Sheri is the best electrologist, with an amazing job and results! Highly recommend!!read more

Sherry is the absolute best! Have been going to her for years and am always happy with the results…read more Highly recommend.

I have been seeing Lana for electrolysis and skincare for almost a year now. She is amazing! Her…read morefacials are super relaxing and leave your skin feeling clean, hydrated and looking great. She does a wonderful job with electrolysis. I am so happy with the results I have seen. She makes scheduling easy and is very accomodating. If you are looking for permanent hair removal definitely book a consultation with her!

LGBTQ+ friendly safe space. Very fast and thorough. I have…read morehad a lot of electro over the past 10 years and this is the most progress I've had.