I went to this facility in 2016 for an implant. Everything has been fine up until recently when I got a concern so I have called this stupid office for a week now telling them that I need to speak with Dr JAIN. Absolutely not a single f*cking person has returned ANY of my calls which goes to show me why they have such sh*tty reviews now. They only care about money and not actually helping people. I am going to another specialist that I know who CARES about the oral health of their patients! F*ck your establishment and your team! read more

Hello, My name is Oleg F. recently I had surgery at this location and the surgeon and the nurse were very polite and professional 5 star, at Folsom location first time and the front desk lady needs a little more training 2 star, when I set an appointment, the contract person stated we can pay at once or split in 3, I liked the option to split, helping with large amount, at Folsom office the Front lady asks me to pay, no mentioning of amount to be charged or option that was mentioned prior, just provided a receipt of the total amount my card was charged, I mentioned the option was to split in 3 months, and the front desk lady stated, 1.Issue- (well you never told me!!!) Which is rude to say, then she stated, I can reverse and fix it which all needed to be said, 2.Issue- she asked which dates would you like the other charges to be made 7-14-21 dates, I picked 14, and she noted 7, so why even ask, again no problems to clinic or others just more training for Front lady. read more

Dr. Paul P. Towfighi is the best here! I would highly recommend him. His team provides muscle relaxers pre-visit and then pain medication post-surgery. He made sure I was comfortable the entire time. He is efficient and did an amazing job with teeth extractions, bone grafting, and much more! The only slight hiccup was when COVID hit; the offices were harder to reach by email or phone. read more

After a gum grafting procedure the incision got infected. I have called multiple times but they do not seem to be able to "fit me in" earlier than the existing two-week post op check up. I explained I was in extreme pain and feverish and that I had an extremely important work event to attend the next day. They could only see me during the work event, which was out if question, or I had to drive for 2 hours to different cities. I do not recommend this office for procedures that might require follow up care. They have been impersonal and cold. read more

My sister had an appointment for a consultation. She is disabled. We were told.that they do take adults with disabilities I'm this office. We.comfirmed that they accepted.our insurance plan also. Upon arrival for this appointment, the receptionist, Lori refuses to check in my sister and gives me excise after excise on how they dont take the insurance plan at all. I was liken"What? You are in iut network and I was told that you do accept it plus you confirmed it with me over the phone." Lori, the receptionist at this office, outright lied to me and told me she would charge me for the consultation. Lori is a dirty individual. Of.cojrse, I didn't pay her any money at all. Double dipping is against the law Do not go to this office. They will charge you and make up stories to get your money! This company has been reported to the Better Business Bureau for fraud and scamming. read more

I just recently got a crown lengthening procedure performed by Dr. Jane and her staff and had an exceptional experience. The staff was comforting and the procedure went flawless. I didn't feel any pain and even hours after the procedure, I still don't feel any pain... I'm pleased about the results and highly recommend Dr. Jane. Thank you for being awesome Capitol Periodontist Group! read more

I will not return here again -- my entire experience was terrible from start to finish. Both the dental staff and the front office were disorganized and unprofessional. FYI, I am not a picky patient or a complainer by any means. At my first consult appointment, I arrived on time and the assistant (who was generally unfriendly) commented that I was late. Confused, I said "Late? Isn't my appointment at 10:15?" She proceeded to tell me that they changed the appointment time to 9AM. I told her that I never received a call or notification about this change & then felt stressed that I'm supposedly over an hour late. She proceeded to tell me that they've been having problems with their system which has altered patient appointment times, but not to worry as I would still be seen ... Why would you communicate these "back office" problems to a patient if it doesn't affect their care anyway? Unnecessarily stressful. When Dr. Wu came in (all but 5 minutes), she seemed friendly but did not explain any of the procedure to me. When I asked questions, her answers were brief and vague, forcing me to ask the other office staff who gave me more info. I should have walked at this point, but gave them the benefit of the doubt. I was provided with an invoice afterwards (high price, of course). The day of my procedure, they had me sign and pay for everything at the desk before I went back to have the work done, which seemed a bit distasteful. It was only a local procedure so I asked if I could have someone be in the room with me and the assistant said she would ask the doctor -- I overheard Dr. Wu from the hallway simply tell the assistant no without any reason or coming to address me herself. The room was plenty spacious for a visitor to be present at a distance and there was even a guest chair in the corner for someone to accompany a patient. Looking back, I can see why she declined perhaps, because the assistants were rough-handed and Dr. Wu did not communicate during the entire procedure even though I was awake. The only thing she said was to let her know if I began to feel any discomfort (the area was numbed) and they covered my eyes with a towel, which I understand for the bright lights but I could not see what they were doing. At one point when the local anesthetic was wearing off, I communicated that I started feeling the instruments. Dr. Wu sounded frantic and said "we are already finished, are you in pain? I can give you more anesthetic." I declined, as I didn't need to be numb still if everything was finished, but I had no idea at what point in the procedure we were at. Most doctors say something (even if it's brief) about "we're finishing up now", "everything looks good so far," or "I'm going to suture the opening and then we'll be done" but there was NO communication at all. After they sat me up and checked my BP, the assistant told me I could leave now. I said, I thought I was going to receive a medicated mouth rinse? (they told me this at the 1st appt), to which she said I have to go get that from the pharmacy. With my numbed-up face, I said "is it over the counter? because I haven't been given a prescription and I was told it would be given here." Another woman from the desk overheard and just handed me a mouth rinse. By this point, I was irritated and asked how often/how much am I supposed to use??? When I approached the desk to leave, the receptionist asked me when I am supposed to have a follow-up appointment. Taken off guard, I said I didn't know and that no one told me about scheduling a follow-up appointment...She then had to go find Dr. Wu and figure out when I'd need to be seen again. To make matters even worse, I was not provided any discharge instructions (how to brush/floss, how to wear my retainer, etc.) and my regular dentist had to call their office to get a response. Turns out they still had the wrong email address on file, even though I corrected it during pre-op. Finally, when I did receive the "discharge instructions", it was a generic info sheet on "dental procedure care" and not even for the procedure I had! When I called to ask about it, they made a lousy excuse that my procedure was "simple compared to what we normally do." Unbelievable. The follow-up appointment was another 5 minute visit, which I kind of expected, but had no idea if it was to be included in the price. Thankfully, it was, because I was not ready to pay another steep fine to this awful place. So far, at least the surgical site has been healing well. read more

This company threatened to send me to collections for work that hadn't even been done yet. They told me twice that they would update me on on my treatment plan but they never did. I had an after hours emergency on the area they worked on but they never called me back. I had to go to another dentist. These people are incompetent. read more

This group mislead me. At my consult the finance department laid out the costs of my dental surgery with me. They provided me a detailed list of the cost of my procedure. This was given to me on paper outlining how much I'd have to pay and how much my insurance would pay. Months after Capitol did my surgery, the office billed me for the full amount and told me that no part of my surgery was covered by insurance. The surgery was fine I guess, very painful but it is dental surgery after all. The staff is a bit cold. They talk to you like they know you but they never introduce themselves and they lie to you. I don't trust this group. Call your insurance companies before going to visit Capitol. It's probably better to just find another group. read more

Great service by a great doctor and her amazing staff . I just had 2 teeth pulled and in under a hour a moth no pain ! I would defiantly recommend checking them out ! read more

So it's hard to get excited about going to a Periodontal office. Let's be honest....but Capitol Periodontal makes the experience so easy, with multiple office locations, funny and friendly staff and convenient appointment times. I've visited both the Folsom & Sacramento (Arden area) locations for checks up and a minor dental surgery. I called their hot line after hours once, and they got back to me right away the next day. - the only reason they didn't get that last star? I've had to wait 10-15 mins to see the dentist, which is OK sometimes but on my lunch break it can be problematic Their prices are very reasonable and you get a discount for paying in full, which is awesome. If you need any dental work done I highly recommend this office. read more

I always love his entire staff and Dr. Chen. Amazing team and best periodontist in the area. Always on time. Clean office read more

Capitol Periodontal Group - Periodontists Near Me - Folsom, California

My husband (Dana) had oral surgery on Friday. The office staff is very nice! Chelsea was so sweet! My hubby was a bit woozy from the pre appointment stuff and they took great care of him! The procedure was very quick! He's doing great! Thank you again :) Oh & free wifi while you wait :) read more

Dr Chen and his staff have been amazing from day one.first time having an implant done and they were very patient and described everything in detail. all timelines were exactly as they hoped. i get the crown on tomorrow and I'm so excited that I can't wait to start my second implant!! I known that sounds crazy! The staff are all friendly and professional and look like they really enjoy their work which helps a lot read more