This is a great neighborhood business which beats standing in line at the post office and paying…read morethe high price at Kinkos. I came here to get some business cards printed, copies, and shipping for a package. I was very impressed with the service I received from Chinh. He is a "One Man Show". I'm assuming he must be the owner. He was able to handle a busy location all by himself and was very friendly and humorous. I got all my copies and shipping done for a very reasonable price in a fast and timely manner. They also do banners, invitations, and FedEx all in one place. I will definitely continue to be a patron here at Express Graphics. They get high ratings for great prices and quality services.

I was very disappointed in this place as the person that talked to me about their product and…read moreservices did an wonderful job at selling, but lacked majorly on follow-thru. I emailed him in trying to set an appointment for consultation on one of their services, he never responded back to me, so I went there to set it up, and he tried to pull up my email but he must have deleted it already. Then after our consultation, he said he was going to get back to me with a price quote within a week...well, it's been over 2 weeks now and still nothing. I've been told they have the most competitive pricing in the area, but if they can't follow thru when they say they will, I'm taking my business elsewhere.

I went to print and fax some important documents. I was trying to access Google email. Moe was more…read morethan helpful and showed me other options of retrieving and printing my docs and getting them faxed. Her assistance saved me time and money. She had a very upbeat attitude. This is the FedEx located at 3100 Folsom Blvd.

Today was the second day within a week that I tried to return an Amazon order but ran into issues…read moreat the store. They have a self-service station that is easy to use however, both times that I went the label maker/receipt mechanism ran out of paper. Both times it caused my label to rip and the label was not readable. There was no way I could've placed it on my Amazon return. The machine would not print out a receipt for me, as proof that I actually dropped the package off since the machine was out of paper. Today I got in line, just like I did last week, so that I could ask to have the paper refilled. The young lady with dark hair who helped me, was extremely rude and short with me. I told her what happened to the machine and she packaged my return and created another label to place on my package. I told her I needed a receipt as proof it was actually sent to Amazon. She told me she couldn't print it since I started it on the self-service machine. I insisted on a receipt since, once in the past, Amazon insisted they didn't receive a package and I wasn't given a refund for my return. (A receipt was printed for me last week when the exact incident took place,) The young lady continued to tell me she couldn't finish what I started at the self service machine. Oddly enough, she re-printed a label so that it could be packaged on my return so I did not understand why she couldn't print a receipt as proof that I dropped it off at their location. I insisted that if she was able to take my package and create a label, that she should be able to give me a receipt for that. After some back-and-forth and her being extremely short with me, miraculously, she was able to give me the receipt that I politely asked for. I remained calm and my demeanor wasn't sarcastic, nor did I raise my voice. I've worked in Customer Service for years and there are nasty and rude people that are extremely difficult to deal with or even speak to. I did nothing but keep my tone low and insist that I get something that she could've easily created and ultimately did. I'm trying to be empathetic because she's obviously in an entry-level role and probably deals with all walks of life, but I wasn't the cause of her poor attitude today.

I've dropped off several Amazon returns and UPS packages at this UPS Store location. I'm always…read moregreeted when I enter the store. If there is a line, they always say "Thank you for waiting or Sorry for the wait." Very friendly and quick service! They also provide notary service and copying service. Easy to find parking. We always like to grab boba at Vinhouse a couple of doors down.

4/28/26 this was the busiest I've ever seen this location. People dropping off Amazon package. One…read morelady had a lot of packages she was mailing. somebody needed notary service. Neha Layal was trying to do everything but the Amazon drop off she was training Jagdish for Amazon return and she was handling everything else there was probably about six people in line when I got in line and people were steadily coming in to drop off Amazon returns there was only two people working. I think they did an excellent job everybody in there seemed to be understanding, I didn't hear anybody complain. I prefer this location cause they are very helpful. I've never had a problem with staff they always been professional and courteous and have always help me. You get a discount if you used you AARP card every little bit helps.Thank you to all the staff at the UPS on Gerber Road.

I came in a few weeks ago for notary services and there was a bit of a line, so I waited patiently…read moreas both of the women were happily running back and froth handling the needs of all the customers. I reached my turn and (I want to say her name is Melanie but I'm blanking!) very apologetically let me know I was missing items and needed to come back in order to have my docs notarized. Truly not a problem. She was so sweet and I could tell she really didn't want to tell me she couldn't complete the service then. Not a problem, I gathered what I needed and returned an hour or so later. Just as gracious as the first time, she helped me through the whole process quickly and explained everything thoroughly. She's just an overall pleasant person! $15 to notarize and a truly pleasant customer service experience, can't beat that!

I was contemplating writing this, but I figure I do the review about the accuracy of their worker…read more In the last week I had went to mail and more to mail out important documents that requires certified mail and return receipt, each time I went I had to constantly repeat myself over again that I was mailing out a certified mail that needed a return receipt, the first two times she did it correctly but having to repeat myself meant that the person was not actively listening. The third time, same thing even after repeating myself and the cashier acknowledges that I needed a return receipt. Coming home I checked my receipt to find out that she did NOT indeed charge me for the return receipt even after repeating it more than twice that I needed one. I will not be returning my business for the simple fact that they cant get this simple thing done.

Had to drop off a pre-paid package for a return. Came in not knowing where to go exactly and was…read moregreeted instantly. When the staff member behind the counter realized I had a pre-paid package, she pointed me to the machine I was next to. And told me of the process to check in my package. Once that was done I dropped off the box woth her and was out. Overall: Staff was friendly and helpful, and my package returned setup was quick and easy.

Came here to do a Nordstrom return. Super easy and fast self service option. Where you scan, stick…read moreon the label and drop in the huge drop box. I had never been but the lady there was nice and patient showing me how to do it all. I was dreading returning the dress because I thought it would be a hassle but it was the contrary, super easy and fast. Great location near the Target.

The owner remembered me even after 10 years of not having mail there. I needed to get mail deliver…read morethere one more time and he remembered me. Wow. He always provided great service.

Good place if you want them to pack and ship. He is also a…read morenotary. Very friendly too.

This place is HORRIBLE. I sent some very important documents to VA. They sent my paperwork Priority…read moreMail through the USPS. They told me it would arrive on Tuesday it arrived on Saturday and they charged me $9 more than the post office would have. I would have went to the post office myself if I knew they were falsely advertising their service. I WILL "NEVER" send ANYTHING through UPS again.

Zineca helped me to resolve the issue caused by UPS delivery driver. On the tracking, it says the…read moredriver was unable to deliver my package but no UPS truck showed up in my house. I have camera to prove it. The customer service waste my time calling and upon requesting for supervisor, customer service said the supervisor will call me back in 30mins and never happened. I thank this UPS employee that helped me find my package.