Wow, what can I say.... I had an amazing experience at Carson Jewlery & loan with my Fiancé. The…read moreshop is nestled in a great spot in down town carson. Regular hours, beautiful jewelry, and caring customer service. Farah & Crystal are some of the most professional jewelry sales persons i have ever met. Incredibly knowledgeable about metals, care, and symbolism. Farah stole the show with her kindness and down to earth aura. Anyways, we bought two rings for our wedding that are absolutely stunning. Farah even polished my silver ring and made it look brand new. I can't stop looking at it. I will be returning in the future to look at gifts and all the other fun odds and ends this cute shop has. Not sharing photos for shop security purposes. Overall, great experience: 11/10 Much love for Farah and Crystal, From Nathan and Casey in south lake tahoe!!!!

Great service from Jamie, thanks for your outstanding service and support for my out of state…read morebusiness. Some great deals here the website is pretty nice to search Many thanks. Cheyenne Noda Sr

Had a few things we needed to part with. The place was really neat and well organizrd…read more The staff we very nice and helpful.. had a nice selection of tools and electronics. Prices from what I could see were very reasonable. Would recommend them definitely.

I loaned some 12" kicker subwoofers and the box was in perfect condition. No tears, no holes,…read morenothing. Soon as I getting them out, one of the employees drops my speaker cause it was too heavy for her on the counter. Now I have a big hole on my speaker, I'm missing a screw from my speaker, and the material is starting to come off the box. Worst customer service ever! No one says welcome when you walk in either. One employee (young kid) even tried to open up his speaker by unscrewing the screws and then pushing his hand down on the speaker.

Went in to sell a gold bracelet today. Michael F. greeted us and made the whole transaction a…read morewonderful experience.

Amazing experience!! Lori was great with me .. no matter what I need she's there .. she helped me…read morefind the perfect cross. She also bought some of my jewelry that I didn't need thank you. She always makes me feel special and not stupid for some of the questions I was asking. I will always come back because of Lori.

I have been buying my grandchildren chains and ring for years from palace. They would give me…read moreamazing deals. Recently my best friend gave me an antique wedding set from her mother's estate. Beautiful and unique but it had been severely damaged when they had to cut it off the owners finger due to an accident. It was rugged. I took it to palace to have it repaired. It was very expensive to fix it. And I didn't like that I couldnt make payments on a repair but the finished product was amazing! It's so we'll done. Looks and feels great. It's nice and thick. I have to say that palace has been serving me for years. And I highly recommend it!

I began coming here decades ago when I had to sell some watches I owned, and then in recent years I…read morecame to them to put barriers in watches that needed them. They did some work on my watches that caused issues but have always made it right. The last transaction was a bicycle that caught my eye and I knew was a good deal. One of the salesman and I text about it for a couple of weeks, and I stopped in to see if it was still there, which it was. I was able to make a better deal than what was on offer with the other sales person when I showed up that day.

Ellen was very bubbly and kind! She gave us such professional and good advice, glad to work with…read moreher in the future

Had a nightmare of a time trying to get my title back from this store after loan paid. The store…read morestated their computer system to release lien to NV Dmv has been broke for weeks. Just make sure before you sign up that their title system is working again or you will go through the nightmare i went through to get my title back.

I came here just to have the prongs tightened on my diamond because it was loose. Even though I…read moredidn't purchase my ring from this business, they were incredibly accommodating and helpful. They tightened the prongs at no charge and even cleaned and polished my ring for me--it looks brand new! Everyone was very nice, professional, and helpful. I really appreciated the great customer service and would definitely recommend them!

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

My wedding ring was loose and I needed a jeweler to tighten up my diamond. The original place I got…read moremy ring was on a cruise ship jewelry store that is located in New York so it wasn't ideal to send it to them. I didn't realize there was this store here that is fairly close to my house which is nice. I stopped in and they only charged me $40 I think or $45 to tighten the ring. They were very nice. Unfortunately the ring got loose again, but they tightened it again without any charge which was very nice of them. When they were tightening my ring I was walking around and looking at the other items they had and they looked very nice. A variety of different jewels and stones available. I noticed some black onyx and Tahitian pearls which are my other two favorite stones other than diamonds. I should've asked if they have lab grown diamonds, but I didn't think to ask. The gentlemen was asking what kind of stone my ring was in the center because he's never seen such a color for a diamond and I told him it was a fancy blue diamond. He said that he's never seen that color before. Definitely recommend them for jewelry and other services they provide.

The owner, Mr. B of the initials above, was kind and communicative when it came to a repair of a…read morebeloved piece of jewelry from the south western American silver style. The repair work was reasonably priced and perfectly done. The display cases are tastefully a raid and full of absolutely astounding pieces in many different pricing ranges I would be delighted to spend more money there in the future The staff was very kind to myself and my daughters when we went to pick it up overall an absolutely wonderful experience.

Never have I ever been treated so badly! The customer service here was terrible. Amanda was…read moreabsolutely so ridiculous and rude, made me feel terrible taking out a loan, didn't explain any of the important information that is necessary in order to understand the payments etc. do yourself a favor and don't even enter this facility!