Water from the condo above me caused damage to my unit. Initially the damage seemed very…read moreminor--just a small patch of drywall!--so when our insurance sent Bravado out to us we thought they were just being extra careful. Well. We were wrong. Bravado came out and found through their various sensors that we had water damage in the ceiling of several rooms, the water shorted out our washer/dryer, and it was underneath our flooring. We escaped without having to re-do our kitchen or bathroom but basically the whole rest of the house now needs work. They set up ten huge fans (for a one bedroom, and cut away damaged drywall, and just generally got things done. While I'm not happy about the damage or the construction zone my home now is, I'm so happy with Bravado group! They came out quickly, worked efficiently and explained everything they were doing and looking for, stopped by on a weekend to check on the drying process and adjust any fans that needed adjusting, and just generally saved us from our own optimism and the potential mold that would have come with it.

Terrible service and accounting system. They use quick books and asked for 50% deposit. I did so…read moreand then they took the other 50% without asking, shady to say the least. Too many other companies to choose from.

We hired H&C for a total kitchen remodel and we are so thrilled with the results! This was by far…read morethe biggest home improvement project we had ever undertaken. We sought estimates from other contractors but we felt none of them measured up to H&C in terms of their professionalism, customer service, and attention to detail. They have a deep and talented team that was incredibly knowledgeable and responsive to all of our questions no matter how small or complex. Even from the very beginning, before we had finalized a design or signed a contract, Luis and his team's responsiveness and professionalism always made us feel as though we were a valued client. That continued throughout the entire process as we worked with them to develop a design that fit within our budget. Fabio was assigned as our project manager and we couldn't be more thankful for him! He was on top of every last detail and when we had two unforeseen issues come up during demolition, he was quick to provide us a thorough assessment of the issue, several options, and his professional recommendation. It was extremely evident that Fabio and his crew that were here every day were a strong team and it was reflected in their daily communications, their craftsmanship, and their meticulous attention to detail. We'll definitely recommend H&C to our friends and family for any remodeling projects. We're looking forward to enjoying our new kitchen for years to come!

I did not have a good experience at all with this company. First, they changed project managers on…read moreme just before they came out to do that work without explanation. When the work started, they moved at a glacier pace with erratic attendance. There were days they did not show up at all, other days they would show up unexpectedly at 7am, and leave at 10am. This was never communicated with me. Next, mistakes started happening. They painted the walls the wrong color. They put up the shower door on the wrong side. They also put up the window blind backwards so I couldn't reach or use the rod to open and close it. After the shower door went up backwards, the project manager fired the workers, but the had no one to finish the work. When they finally came back to fix the shower tiles wrecked when the door went up on the wrong side, they didn't align the replacement tile patterns with each other so the pattern is disjointed and doesn't line up at all. The project manager told me it's not supposed to line up!? After complaining about it 3 times, they finally offered to replace the tiles. But they stalled on ordering them and now it's out of stock. There are also other problems - the shower faucets are not properly secured to the shower walls, the vanity light is separating from the wall and the light switch fixture is also separating from the wall. The floor tile is irregular with grout lines sometimes thick in places, other times nonexistent. Currently, they are not returning my calls or texts. I've even reached out to the owner who came out and promised to fix everything, but commented that I was overly concerned with "small" details. Now he has not returned my calls or texts about when he will come to fix things. Maybe I am concerned with details but I'd think that is common when paying 20k to have a bathroom redone according to an approved plan. At the very least, I expected that shower tile patterns would match up and that things would be well grouted or secured in shower and on walls. This was my first renovation in my first home and I'm so disappointed in how it turned out and how I was treated by the team. Also, this 2 week project took 5 and 1/2 weeks to get to where it is now. Overall the project was done carelessly with no attention to detail and with no acceptance of their mistakes and no attempt to repair the problems identified. I see they have had good reviews in the past, but my project did not go well at all. I would definitely recommend choosing another company. When I first complained they asked me not to write a bad review and I said that along as everything was fixed we had a deal. Nothing has been fixed and they are not communicating with me. I know have to either pay another company more money to fix their mistakes or take legal action to resolve the simple issues that could be easily fixed. If detail and having a project done to your liking is important I would not recommend H&C at all.

After years of drainage issues in the front yard I discussed it with Heather and Adam to come up…read morewith a permanent solution. Budget and date were set and Adam arrived with the machine and tools to execute the job! By the end of the day there was a new drainage basin with a pipe to the rear yard! Adams knowledge and efficiency was stellar! The grading was spot on and we knew a nice storm was coming two days later so we held off on seeding to see how the system functioned. The storm came and guess what?! The system worked flawlessly and I couldn't help but stare, 10 years in the making foundation management made the yard drain! Thank you so much to Heather and Adam I highly recommend their services and expertise! 10/10

I used to have water issues at a rental house I own. After years of bad advice from contractors and…read morewaterproofing companies (worthless sump pump), I tried this company who says they specialize in exterior water management. They were on-site two days last year and rerouted the roof downspouts and built up the soil along the side of the house and now almost six months later and our tenant hasn't seen a drop of basement water. Highly recommend.

They did a great job on the sump pump in my basement. The price was fair and the work was done…read moreeffectively. They cleaned up any mess that resulted. Keep in mind, you will need a second company lined up to fix your basement once the work is done.

Very knowledgeable, very high integrity. Definitely the best waterproofing company I have come in…read moretouch with!

For a year whenever we had a heavy rain I noticed rain seeping beneath the basement shower. It was…read morea fiberglass shower stall that was lifted off the floor just a little bit. I would mop it up and it wouldn't cause any large problems. We decided it was time to have this fixed since it seemed to be getting worse. I got three estimates and theirs was the best for the job. The team removed the shower stall to put in a drain along one whole wall of my house. Thankfully the rest of the wall is in an unfinished portion of the basement so it didn't affect any of the finished portion other than the shower in the bathroom. They came on time and worked quickly. They were done before the estimated time and left the basement clean. For the past 15 days we have had rain every single day. Sometimes heavy, sometimes light but I have been watching the basement and there isn't any moisture coming in at all. They definitely did a great job. I would wholeheartedly recommend them to my friends.

Fantastic job waterproofing our basement! Chris, Brian, and Chris (three different people) went the…read moreextra mile to provide a good design, quality workmanship, and customer satisfaction. Wish I had hired them sooner! Highly recommended!

I started working with Jeremy and IDS in December 2020. They took over an ongoing issue I was…read moretackling with a contractor/friend who moved to Australia. Jeremy picked up the project and was able to solve for the moisture trapped in the plaster walls. Having a 100+-year home is challenging and solutions aren't always direct. Jeremy and team stayed the course. The quality and craftsmanship of their work is exceptional. They have become a trusted resource when it comes to fixes and home improvements. Last year, they converted my claustrophobic 4X7 bathroom into something livable. I consulted with other contractors and even an architect on possible solutions for making the space feel more open and liked Jeremy's approach best. He listened to what I wanted and found a way to successfully make it work. IDS even referred to an outstanding electrician this summer to upgrade my home from 60 to 200 amps. Jeremy, Junior and Adan are a great team, making the experience of owning an older home manageable. I can't thank them enough for all their hard work and dedication.

Rather unprofessional lack of communication after an estimate…read more I met the estimator and we spent about an hour looking at the work needed at my property in June. They said it would take 1 week for them to send over the estimate. They've completely ghosted me for the last 2 months. I've sent three emails requesting updates on their estimate and no response. I'm disappointed that I took a day off from work to meet with their estimator, and now will need to get more quotes. IDS initially responded quickly to scheduling time to come out for the estimate on multistory porch rebuild, roof deck replacement and tuckpointing on my property in DC. They had asked about the scope of the work prior to coming out, so would have known if it was too small for their company. A simple "sorry we are too busy to take on the project" would be the minimum expected professional response from a real company.

Drainage and Erosion Systems has completed two large home projects for us, in 2018 and 2023. We are…read morevery happy with this company. David Arias and his team offered creative and constructive solutions during both project planning and execution. All involved--David, his field team (especially foremen Arcelio and Guardado) and office staff (especially Jessica) were each a pleasure to work with. Every aspect of our excavation, waterproofing and hardscaping was completed impeccably. The crew arrived right on schedule, communicated effectively and worked fast, clean and neat and did everything as estimated, and more. There were no surprises and we're delighted with the results--will use them again anytime their services are needed.

We have been using DES since 2007 for few mitigation projects in our backyard. They are our address…read morefor anything drainage, errosion, and water. The entire process, from consultation (Robert), through scheduling (Jessica), the end result (their wonderful crews), and the final walkthrough (Robert, again) is seamless. We haighly recommend them.

Working with these folks was a great experience! They went above and beyond to work with my partial…read morerenovation due to water damage, which was tricky in my financial parameters. From the owner to the project support to admin and all the on-site workers I've interacted with have been kind, wonderfully helpful and experts at their jobs. The value of the work performed was excellent and I'm thankful for their responsiveness. The project did drag out longer than we first anticipated but in the end, it all worked out great and I'd rather have the good quality work than have it be done fast and haphazardly. Special shout-out to Michelle Plummer, who was l understanding and patient with me, even when I wasn't the easiest stressed-out person to deal with in the moment. What an angel! Thanks, ARS Team!!

Job well done. Our blind cabinet could have been constructed better. Overall solid job.read more