We experienced a house fire on December 6th, 2023, and met James Lawton the day after the fire through PM Leary and Restoration. However, we didn't follow through with PM Leary, but we did retain James Lawton as our Public Adjuster. Retaining Jim has been one of our best decisions throughout this process. Not only is he professional, but he is very knowledgeable when explaining everything throughout every step. He has made this process significantly less stressful for all of us. I wasn't sure about anything the day after the fire, much less thinking about hiring someone to help us through the insurance claim part. To say our insurance company was a nightmare to deal with would be an understatement, but James jumped in with both feet forward and made things happen for us. He has made several three-hour trips to address issues and has tackled everything the insurance company has thrown at us. I highly recommend Capital Public Adjusters, especially Jim, when dealing with large loss claims such as ours. He takes the time and demonstrates more patience and professionalism than I expected. I'm eternally grateful for all the work and dedication Jim has put in for us in getting our home restored!! read more