Mike Reilly did a fabulous job on my hardwood floors..I literally can't stop looking at…read morethem....Mike is 100% professional from start to finish I would recommend him to anyone

We had several quotes to refinish our red oak hardwood floors after 25 years in our home. Tom was…read morevery informative on using an oil based poly or Bona AmberSeal and water based poly over it. He came to our home and actually put both samples on our floor so we could see the difference. It was evident that Tom and his son Nick LOVE what they do and that was another reason we went with Precision. He and his crew were here for 3 days and did a wonderful job! They showed up on the dot when they said that they would, worked efficiently, and minimized the disruption of our lives. They covered everything with plastic so there was very little dust from the sanding of the floors. They cleaned up after the sanding, wiping everything down and vacuuming. The floors came out better than we expected! We recommend Tom and his crew and Bona floor products!

Bobby was very thorough when he inspected my roof capturing photos and including them into the…read moreestimate that he sent over. There was no sales pressure for trying to upside anything and was on site the entire day to ensure everything was done right the first time. Would highly recommend Capital Diamond Roofing.

HIred Capital Diamond for a relatively minor repair from winter storm damage. I've found it's a lot…read moreharder to get minor work done than major, but three facts sum up my very positive experience: 1- Bobby came when he said he would 2- his videos both before and after his work were clear and well-narrated. 3- but what was especially impressive - he made a temporary repair and removed potentially dangerous debris BEFORE i even agreed to hire him or gave him a down payment. I would highly recommend him for his reliability and responsiveness.

Very pleased with the quality of work. Mario responded promptly to my request for an estimate and…read morethen kept me updated the work scheduled. I recommend him highly!

Mario was prompt, informative and courteous in offering suggestions and providing an estimate as to…read morethe 2 projects we discussed. He expertly performed the work required and explained his plans and progress as the work proceeded. I highly recommend Mario and Capital Region Masonry for masonry construction/repairs!

Had damp basement and time crunch with pending mortgage closing…read more With 1-day's notice, owner Todd installed a commercial dehumidifier. The next day, when my sump pump failed, Todd returned and installed replacements. Todd listened to my concerns and repeatedly went out of his way to help me. He noticed things in the environment that needed a little fix here or there and he fixed them, not charging me extra. Todd took time to help me understand the issues in my basement so that I'm knowledgable about my home in the future. Todd charged a VERY fair price for his services and charged me nothing for repeated trips. I highly recommend All Dry Basement Solutions. If they could work in other areas of my home, I'd never hire anyone else. Todd also has good people working with him. Both Cara and David were professional, responsive, knowledgeable and nice. Thank you so much!!!

Not really all that impressed. Larry sold me ocean front property in Arizona in the beginning, and…read moreI bought it for the smooth price of 50k. So, they surely have a hell of a salesmen as the end product was not at all what I expected nor was told. To preface, I bought a 175-year-old house with a stone foundation that was bowing. Larry told me I'd get two new foundation walls; it would take two weeks & I would get updates daily. I got one update from Mike 1.0, he seemed nice. Work stalled a lot in the beginning. Seems like they only worked every other day when I was told by the salesmen "once we start a job were there until it ends, we don't bounce guys around" whatever, things happen. Two weeks in when the job was supposed to be complete, I go to check on the progress, and my basement is completely flooded with 4-5 inches of standing water. Somebody had shut the sump drainage hose in the basement door pinching in likely while racing out on Friday. I text Mike 1.0 who informs me he hasn't even worked for the company in over a week. Lovely update! Mike 2.0 the new foremen was nice. Sucked he had to apologize profusely for the way the company's leadership is. I had requested several times for Todd to call me or meet with me to go over the issues. Still haven't heard from him. Four weeks later now the job is "done" & not at all what I was expecting. Poured walls halfway, House isn't even sitting on new "foundation" I was told I was getting. Was charged almost 2 grand for "basement clean out and debris removal" when the debris was tossed into my cistern and the basement is in the same state as it was before. Not sure what they cleaned out or removed (besides the already functional & existing sump pump and corresponding extension cords) Charged almost 5 grand for a sump pump that's duck taped together and leaking at the discharge directly back into the foundation. All in all, would not recommend. Office lady is kind whenever she answers. Company has a serious communication issue. Your foremen's need a raise for having to answer for the company's shortcomings, because the owner surely does not.

Rick came to my home to inspect a foundation issue caused by water erosion. He told me the repair…read morewould be simple, take very little time, and cost less than $1,000. He said he would send me a written estimate and schedule the repair. After that, I never heard from him again. I followed up multiple times by text and email and received no response. If they weren't interested in the job, a simple message would have been appreciated. Instead, I was completely ghosted. Based on my experience, I can't recommend this company.

In July 2020, we had a few businesses come to give us estimates on correcting our basement water…read moreproblems. We already had been using a sump pump and there were French drains that weren't performing properly. We decided to use Rapid Response as a medium cost estimate. Rick himself came to give us the estimate but on the day of the work, it was just the young guys who would do the heavy work. We had asked to have the location of the sump pump hole moved because it had been located right next to the boiler. We thought that was a wise move. The work was done quickly, within two days. The new discharge location seemed to be a good choice. But we were disappointed that the discharge pipe was only placed literally inches below the ground. Which absolutely guaranteed freezing in the winter. Now there is a freeze discharge above the ground but that in itself created a new problem. Within three months of the installation, we had three sump pumps burn out! Christmas morning that year, which we had rain and 60 degrees, we had 6" of water in the basement and had to call the fire department to pump us out! When the alarm had gone off on Christmas Eve that the sump pump wasn't working, attempts to reach Rick went unheeded. He did finally arrive after the fire department came to help us and installed a different sump pump. As an extra precaution, a few days later he installed a second sump pump in the same hole as a back up. We are happy to say they have lasted so far. However, last spring as the ground was still frozen and the discharge pipe was still frozen, we had a great deal of rain. The sump pump was discharging twice a minute. However, with the freeze discharge being right beside a basement window, as much water was just going back into the basement as was being discharged! I called and emailed pictures to Rick for help....but still have never heard a response. This begs our concerns if either of the sump pumps fail that we will get a response from Rick. And this spring, we are realizing that the water being discharged from the sump pump is flooding our septic drainage fields. Contacting our septic company, they felt that a responsible basement business person would have asked us about where our septic fields were. And would have directed the sump discharge in a different direction. Long story... BEWARE dealing with Rapid Response!

A couple of really nice, dog tolerating men who fixed some issues with my deck at an extremely…read morereasonable price. The person who built my deck was not as careful with some details and I've had boards come loose and gaps that shifted open as well as a ladder that was left underneath! Anthony and crew fixed them all.

Anthony and his coworkers just finished our agreed up work projects. A new roof on our storage…read moreshed, new trim around a door and painting of wood trim around another door. Anthony recommended installing vinyl wood trim around my door that faces west and is in the sun and wind all year long. Very pleased with the work done. Pictures show it better. Thank you Anthony I will keep you in my contacts for a handy person with great coworkersfor future projects. Highly recommend!

Erik and his company are a pleasure to work with. I was tasked with helping my mother sell off my…read morechildhood home, located across the country from me, after its roof failed inspection during the sale. Turning to Yelp I found Capital Exteriors. Erik was prompt in returning my call and getting an estimate prepared. He answered all of my questions, provided recommendations and alternatives and the price was competitive. Based on that and his excellent communication, I went with Capital Exteriors. I requested photos before/during/after sent since I was not able to visit the house. Erik kept in constant communication and the house was finished ahead of schedule. I could not be happier with my experience. I would highly recommend Capital Exteriors, the roof looks beautiful and they were very easy to work with, even across the country.

I can't say enough about how pleased I am to have had work done by these guys! They did our roof,…read moreand it was something that I was dreading but they made it a painless experience. They were friendly, always in communication with us and quick to respond, the work got done quickly, and the work they did was of absolutely stellar quality! We worked with sales rep, Colin Fausel, and he was incredibly nice and very professional. I will absolutely be going to them first about the other projects for my house and can't wait to work with them again!

Jeff Stewart assessed our basement water issue in minutes. His direct and honest assessment was to…read moretry extending our gutter downspouts before doing an entire basement drainage system which would cost exponentially more. Thank you Jeff for your friendly and honest expert advice!

We had a fantastic experience working with Kerry Williams from Adirondack Basement! From the very…read morebeginning, Kerry was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done right. Kerry took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful project feel so much easier. He was honest, dependable, and went above and beyond to make sure we were happy with the work. It's not often you come across someone who takes such pride in what they do and truly stands behind their work. We would absolutely recommend Kerry and Adirondack Basement to anyone looking for quality work and excellent customer service. Thank you, Kerry, for making this such a positive experience!