1. Capital Movers & Storage

    1. Capital Movers & Storage

    0

    Kingston, ON

    Capital Movers & Storage

    1.0 (1 review)
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    Services - Capital Movers & Storage

    In-state moving

    International moving

    Out-of-state moving

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    12 years ago

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    Let's Get Moving, is not just another moving company! What makes it the best company in Kingston,…read moreis its employees! I moved 10 days ago and I have unpacked everything. Nothing was broken, no walls were scratch, they dissembled the furniture and put it back together without damaging it, but above and beyond the material things was the respect, kindness, well behaved, helpful, punctual and care shown by the four movers that were involved: Abhishek, Amrit, Pardeep, and Vishal. Thank you for treating myself, my old an new place and my belongings so politely. The move that lasted 11 hours, ran absolutely smoothly. I was really impressed with the professionalism of the movers! They also moved my piano without any damage. I fully recommend this company. I have had many moves in my life, but never one so care free and excellent!

    I placed a deposit for moving services but later decided to go with another company. When I asked…read morefor a refund, I was told the deposit was non-refundable. After I pushed back, they sent a call recording where the representative mentioned it briefly -- in about10 seconds, buried in a longer conversation. It was never clearly emphasized, and had I truly understood I'd lose my money, I never would have agreed. I asked them to waive the deposit as a gesture of good faith. They refused. Customers deserve clear, upfront communication about non-refundable charges, not a passing mention. Very disappointed.

    Frank's Worldwide Moving

    Frank's Worldwide Moving

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    Had a horrible experience with Frank's moving!!! I hired the company to move my mother. I thought…read morethe move went well. Then a few days later my mom called me asking about a cheque that went through her account for the movers when it had been paid with a credit card. Long story short one of the movers went through my mom's things found her cheque book and cashed two cheques in amount of $2000.00. This is how bright he was he signed his own name to the cheque. We called the police and crimal charges were laid. The saddest part is , is when I called Frank the movers they were not at all surprised, it was as if the staff stealing was an everyday thing.

    DO NOT USE THIS COMPANY!! THEY ARE EITHER NOT INSURED, OR REFUSE TO PAY FOR DAMAGES THEY CAUSE. The…read morecompany is run by either scumbags or morons, it's hard to tell which. First, they absolutely MANGLED my wall on the way out. Next, they dent the wall on the way into my new place, albeit not as bad as my initial place because that wall was beyond belief (i'm talking multiple, massive holes). Then, they lose my $1000+ bike (i.e. it was stolen). When I asked them about it, they said they left it outside (on a busy street sidewalk), "upon my request". Why would I request they leave a bike unlocked, I presume leaning against the side of a building on a busy street?? In other words, it was a flat-out lie. I spoke to them about all of this, and they suggested that I file claims through my insurance... is an integral part of a moving business not that they have insurance to cover damages they cause?? If I go through my insurance, there is a deductible and my insurance would subsequently go up... They have been dodging my calls, not returning my calls, and very useless. Most recently they suggested I file a police report for the stolen bike from 3 weeks ago --- completely useless. They are useless, and they are scumbags. DO NOT USE THIS COMPANY!!

    Two Small Men With Big Hearts Moving - Logo

    Two Small Men With Big Hearts Moving

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    This company took advantage of relatives (seniors). The morning of the move they called to say…read morethat there was a now a 2 hour travel time (they knew where they were moving 3 weeks prior), as well as it was a Stat Holiday (which it was Federal only, not Ontario). So the rate went from $149.00/per hr for 3 men to $ 223.50 per hour plus 2 additional hours. Of course calling the morning of the move, my relatives had NO choice but to move. At the end of the move they also added $ 160.00 fuel surcharge on top of all the additional charges. Totally outrageous to do to Seniors on the day that they had to move. Unfortunately we didn't realize how much they were ripped off by these movers until it was done. ...and of course they refuse to talk to me regarding this.

    They were supposed to show up at 8am and we were waiting until 10am, no one showed up.. after…read morecalling what I believe is the owner, he 'forgot' that he was supposed to move our furniture. He finally showed up about 3hrs later, loaded the truck, went for lunch and drove to our house which is about a 25 minute drive from the pick up location. He charged us 1.5 hrs of travel time plus 3hrs to load and unload (including lunch time of course) plus fuel surcharge.. He never mentioned that he charges for travel time either.. The estimate for the move was $500-600 and he charged us almost $800 If you want an honest estimate/ mover, don't hire these guys!!

    Capital Movers & Storage - movers - Updated July 2026

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