I've been a Geico policyholder for well over a decade; actually twenty years or more. Currently, I…read morehave our three vehicles and a jewelry policy with Geico. I love the Geico app! It is so convenient! It is intuitive and a breeze to use for example to report a claim, a cracked windshield, schedule roadside assistance, or virtually anything you need to do to manage or use your policies! For example, driving to Ohio one Thanksgiving, we got a chip in our windshield and I reported it on the app., scheduled a repair at our destination, and received text updates regarding the repair which was fixed either that day or the next day at my Mother-in-law's house in Ohio! It doesn't get much easier than that! We had a nearly totaled automobile damage claim a couple of years ago and the Geico adjuster was so kind, thorough and easy to work with and kept us apprised of everything involving our claim throughout the entire repair process! Each time I have used their roadside assistance, their tow truck guys have always been on time, kind and courteous and have consistently done a great job, be it a lock out of a vehicle, a tire change, or just a "crapped out" vehicle. I've had windshield repairs done at my secure work facility, my home driveway, and my Mom-in-law's house that Geico arranged and paid in full, nearly every time. Their customer service for both automobile insurance and jewelry insurance is beyond kind! Every interaction via phone call has been positive with Geico resolving any confusion or issues each and every time. Their pricing is great, too! We have never been penalized, cost wise, for any claims we have had over the years! I shop our insurance around, especially prior to renewal, and Geico is easy to get quotes as well as being financially stable as they are AM Best rated as A++, or Superior, in terms of financial solvency. Thanks, Geico, for years of great service, great value, and great coverage options!

GEICO's customer service has been one of the most frustrating experiences I have had with an…read moreinsurance company. Their records incorrectly showed my son as having two accidents in 2025, one in January and one in August. The January accident never happened. At GEICO's request, we contacted his prior insurer and obtained documentation specifically stating **"No Claims Reported."** We submitted exactly what GEICO asked for and believed the matter was finally resolved. Instead, GEICO created another obstacle. They now say they need insurance history from my son's grandmother's policy because their system somehow associates him with her. The only connection is that he was a **passenger** in her vehicle when his sister was driving it during the August 2025 accident. The absurd part is that his grandmother was ALSO insured by GEICO. Rather than simply checking its own records, GEICO is telling her to contact GEICO, request her insurance history from GEICO, send those GEICO records to us, and then have us submit those records BACK TO GEICO. That is bureaucracy at its worst. What makes this especially troubling is that GEICO originally quoted us one rate. Their system then produced an inaccurate accident history that resulted in a higher premium. Each time we provide the documentation they request, another requirement seems to appear. At this point, I have serious concerns about whether this process reflects bad-faith insurance practices. I cannot speak to GEICO's intent, but the experience certainly creates the impression of a system where customers are quoted one price, an internal record is then used to justify a higher premium, and correcting that record is made so exhausting that some customers may simply give up and pay. If that is not GEICO's intention, then it urgently needs to examine its procedures. No one seems willing to take ownership of a very simple problem. Instead, the burden is repeatedly placed on the customer to disprove GEICO's own inaccurate information--including information GEICO itself should have access to. GEICO spends enormous amounts advertising convenient service and happy customers. My experience has been the exact opposite. GEICO should spend less money advertising great customer service and more money actually providing it.

Mindy Aquirre has been my agent for about 10 years. No matter my request, her team always comes…read morethrough. I'm glad to be one of her satisfied clients.

Veronica was quick to respond, understood my concern/question and said she would take care of it…read moreright away. Couldn't ask for anything more.

Great service and very responsive to my questions. I would recommend this agency to my friends and…read morecolleagues.

You'll notice all the 5 star reviews aren't for people who've actually had to file a claim…read more Save yourself the frustration and go with another insurance company. A massive tree fell on our house and they didn't do a thing, acted like they couldn't care less and told me to call the 800 number. It's now been 6 weeks and we still don't have a check from all state. My neighbors across the street had major damage the same day and got their check from Geico in a week. I don't know what we pay these people for, and will be switching as soon as we can.

I have been a State Farm customer for multiple years. Starting from when I just needed rental…read moreinsurance, to personal property, and then auto. The staff at Jon Laskin's office (I specifically work with Jennifer Luca) has been exceptional. They are responsive, efficient, and never hesitate to answer any question regardless of how silly. When car shopping, Jennifer and team were able to provide rates while I was looking at various years, makes, models, and packages. They have also been great at dealing with multiple transactions at one time, such as trading in a vehicle and replacing it with a different one on the same day. I would not hesitate to recommend anyone to their team (I have) and look forward to working with them for any future needs.

Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

I have been with this agent for many years and have been very satisfied. Always there to help…read moreimmediately~so helpful, caring and professional. Thank you to the team and specifically, Ms Inez!

Tania was EXCELLENT! She was a great listener , personable, kind and attentive to our needs. Tania…read moregave us great comfort and confirmed all of our information. Our insurance was definitely an unexpected SURPISE for us! My husband and I are so blessed and excited for this journey with State Farm! Thank you! Thank you Tania!!!

I'm writing review for State Farm Insurance Company. State Farm Insurance is a great company to be…read moreinsured with. Such as life insurance car insurance, renters insurance, Home Owners Insurance. Even better rates if you get a bundle deal. You can always speak with a live representative on a Sunday am / PM State Farm Insurance is one of the best insurance companies out here. One of the top Best insurance companies. I can earnestly say , they have there stuff together. Wanting to add they'll even work with you. State Farm Insurance is here to help for sure. You don't have to be vexed about trying to get a bill paid at the last minute on line. I've called & spoke with a live person that didn't mind doing there job. Ready to assist in getting your needs & concerns remedied. State Farm Insurance Company would be the #1 insurance group that I would refer anybody & everybody. They are forgiving and will give a second & 3rd. chance. All true real life experience. I was dropped from my policy for 3 years. Afraid that something would happen before I could get homeowners insurance again. Thanking God nothing happened before I applied again and again. Nobody was able to get me back in, but one company, with State Farm, David Munson office. A great man name Marcio Lopes. They say it's true. I can vouch for truth that God is Almighty & work through people places and things. All truth, I'm truly grateful to be back in good hands & standards with State Farm Insurance. In being a client again, because thus number 1 agency is most definitely all about business. All my experiences with State Farm has been for best benefit. Thanks for taking time out to read how good, David Munson office workers/ employees are on their jobs. Working continued proving greatness. I'm still thanking God everytime, I feared not having my place of residence insured with, State Farm Home Owners Insurance. I was a nervous soul. Praying nothing would go wrong with thus older than myself place of residence, I reside in & pay State Farm to insure. I can now have a piece of mind without worrying about not having proper insurance. That I can say have skin in the game. Years decades on top of decades. Maybe centuries not sure. I'm speaking on my experiences with State Farm Insurance Company. Thank you, Roxanne Matthews

Zero Customer Service Ethic…read more State Farm made a mess of my policy data. One of my vehicles disappeared from my policy for several weeks, other vehicles were added briefly, and non-related drivers were added. None of this was Mr. Munson's fault. However, throughout the entire ordeal that spanned two months or so, he never reached out to apologize on behalf of State Farm. As the public-facing representative, he should have made an effort to contact me, apologize and try to make the situation better. Despite being cc'd on several emails over the course of the issues and multiple direct emails from me to him, he never replied or responded once. If he had, I might not have canceled my State Farm auto, home & umbrella policies after 40 years of being a customer. Good job, Mr. Munson, you helped cost State Farm ~$3,000/year. The staff was professional, communicative and did their best to make a bad situation better. Not Mr. Munson. He was completely inept at customer relations.

Henry A. Latimer & Son is an independent insurance agency that can shop the coverage you're looking…read morefor with different carriers, such as Erie, Travelers, and Chubb. The agent I worked with, Chris, was very responsive in providing a number of options and customizing the quotes. At the end, with the discounts and multi-line adjustments factored in, the total premium was even better than with "discount" carriers that you see advertised. And by going through an independent agency, you get the benefit of a local agent you can talk to directly.

From the owner: As Erie Insurance Agents we provide superior home, auto or business insurance to suit your needs…read more Not sure what you need Talk with your local Erie Agent to discuss how we can help. With award-winning service and great prices we give you confidence that you are well protected.

Hello, I've been…read morewith this office since I got my first car at 16; I am now 52. I've had no issues with this group and I highly recommend. The person I deal with the most is Julian, he's so awesome. I now have my son signed up with this group now. They truly are the best.

Sarah, the agent I worked with at the Jeffrey B. Conley Insurance Agency, was perfect! She wasted…read moreno time answering my questions and seems to now insurance inside and out. She was very polite and an excellent communicator. Waste no more time and give them a call.

Allstate and the office of Shane Smallwood can't be beat, if you need insurance call them you WILL…read moreNOT be disappointed!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Chevy Chase, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I love to help people out and am more than willing to assist customers in any way I can. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.