Went in to look for exterior light fixtures, etc. to replace old. The woman, last name Jones, could not have been more disinterested in helping us... though she has her great big office she is sitting in with the catalogs on her desk. It was like pulling teeth to speak with her. She never offered one additional word to help us. In fact, I don't think she said much more than ten words during our entire time standing in front of her desk. She answered "yes", "no". We had to keep asking her the same question and when she answered we had to continue to prod her to get additional information and pricing on additional attachment pieces and bulbs, beyond the lighting fixture itself. She simply, and very wll, let us know she could have cared less. Certainly left with a bad taste in our mouths. We left without purchasing, as she continued to be expressionless as we left for the door. read more
