unreliable for advance bookings! I pre-booked a taxi to take…read moreme to an event, allowing over half an hour leeway for a 20 minute journey, just in case of delays. The taxi arrived 50 minutes late so I missed the event. When I complained, I was advised that when you make an advance booking, central taxis guarantee a taxi but not what time it will arrive!! (kinda defeats the point of booking a taxi in advance!) Not the service you would expect of a company that calls itself 'Edinburgh's most reliable taxi company'!

Waited a long time after ordering a taxi. Was told 5 minutes more 3 times. Uber worked a lot betterread more

An update to a previous review. We needed a taxi 4 times during a Saturday in August for the Fringe…read morefestival and the tattoo. We downloaded the app this time and booked all 4 via the app, two ahead of time, two for instant pick-up. The app was easy to use and the taxis arrived nicely on time.

We only used them once for a 2:30am ride from our hotel just off Princes Street to the airport. It…read morewas arranged by our hotel. We had always wanted to ride in one of these iconic cabs with the distinctive look! We were picked up on time, the driver was pleasant and helpful but thankfully, not talkative at that unholy hour, and we felt safe the whole time. There wasn't much traffic at 2:30am so we got to the airport in about 25 minutes. Our fare was £23 and we paid by credit card. Since we were leaving the UK, I emptied my wallet of all my coins and gave it to the driver. It came out to be about £5. I know they don't expect a tip but I didn't want to carry home any change and he was helping me out by accepting it. A great ride experience overall that I will readily repeat next time I'm in Edinburgh.

I have had to use this firm a few times - twice to take us to different hospital and once for just…read morea general stop and they have been great. From the moment you pick up the phone the service is courteous and friendly and they do not cost the earth either. They are a local firm and the drivers we have had have been local as well which has been a great benefit - as an non-driver I am never good at pointing out short-cuts etc and rely on the honesty and integrity of drivers to help me along and I have had nothing but that from the drivers here.

A very professional firm. I've always been really happy with the service from these guys. They have…read morealways arrived on time to make sure I have made flights and all the drivers I have had have been friendly. If you need to be sure of making it somewhere on time, I would really recommend these guys.

Derek is amazing, he is like family. We spent all the vacation with him. He organized everything…read morefor us. Love you bro

From the owner: Midlothian Taxi Hire is an independant family-run Private Hire Taxi company. As a busy family…read moreourselves we recognise the demands placed upon our customers in their day-to-day lives. Understanding the needs of all our customers we aim to provide an 'On time every time' policy ensuring all passengers get to their destination comfortably and safely. All our vehicles are fully licensed by Midlothian Council, insured and maintained with no expense spared. Our uniformed drivers are vigorously checked and vetted by Lothian and Borders Police in addition to being fully licensed by Midlothian Council. We are more than happy to provide a quote for all your transport needs, from Stag and Hen parties to a wide range of family events such as weddings and funerals we are able to offer the appropriate service in the best possible fashion and, importantly, at the right price.

Was great for the 6 of us to get to Glasgow Airport for a good price! Driver turned up a bit early…read morewhich was good because it was less stress for potentially missing the plane! He gave me a phone the day before to confirm too. Would recommend to anyone looking for a stress free way to get to the airport with lots of people and luggage!

From the owner: We offer a reliable, cost effective service for journeys; Glasgow Airport to and from Edinburgh,…read moreOban and Fort William. We offer a Free Meet and Greet service, complimentary bottles of water for each passenger, booking confirmation and frequent communication via SMS messaging and complimentary charging points for mobile phones within the vehicles.

This is an excellent car service! I am from America and used them to go and from North Queensferry…read moreto the Tattoo in Edinburgh. Neil answered all my questions promptly. I felt the price was reasonable. The driver, Hussein, was very polite. He made sure we knew exactly where to meet him after the show and he stayed in touch via text. We were rather nervous about going to such a crowded event in a city we did not know, but McKenzie Cars made it a great evening for us!

From the owner: McKenzie Cars can offer you a wide range of services, from airport transfers to an all day 'as…read moredirected' booking, We can provide wedding cars, executive hires, direct courier services or just a simple taxi service all carried out with a personal touch. We appreciate that the image we portray must reflect your own high standards and expectations. Our drivers are knowledgeable, professional yet discreet, they play an important role ensuring your journey is relaxing within a stress free environment. Our immaculately presented vehicles will ensure you arrive in comfort and style. Fixed prices are available to any U.K. destination.

Got us to Edinburgh airport in great time for our flight to London. Was impressed.read more

I rarely use a car service when traveling, but this trip, we had a lot of luggage and knew it would…read morebe a struggle to get to the taxi stand after 14 hours of air travel. I chose Edinburgh Executive Carriages (ECC) because they were listed on the Edinburgh Airport Web site. I booked a driver from the airport to our hotel through the ECC Web site. The site requires you to submit your arrival date and time as well as the number of passengers and your preferred vehicle (sedan or van). According to the site, the company will contact you by e-mail with payment instructions if the timeslot is available. Having been through this sort of thing before, I was somewhat concerned about the length of time before I'd hear back. My concern was unnecessary since I received a reply within minutes with a link to worldpay to prepay the booking. We were going to be in Edinburgh for two weeks and had a lot of luggage, so I'd requested a van because I didn't think the sedan would have enough trunk space. There was some confusion on my part because the reply email specified a Mercedes as the vehicle. After a very quick back-and-forth series of emails, ECC confirmed that it was a V-class (van) with plenty of luggage space and we'd be fine. Whole point of sharing these details is to illustrate how refreshingly quick ECC is with email communicate. 5-stars for communication. I'd been to the Edinburgh airport only once before and since I couldn't find any details on international pick-ups with ECC (they go into detail about their planeside pickup, but that's only for UK travel), I had some uncertainty about where we'd meet our driver. We found him immediately upon exit from the Customs area. He introduced himself took my wife's bags as well as some of mine and led us out the door to the van, which was maybe 100 feet from the airport exit. The van was the most comfortable van I'd ever sat in and had no problem holding all of our bags (including our carry-ons) in the back. Our driver was quite personable and during the 15-20 minute drive to our hotel, we had a pleasant conversation. He seemed genuinely happy that we were visiting Scotland and made us feel welcome from the start. When we arrived at the hotel, he unloaded our bags and helped us inside to the desk where we parted ways. I have zero complaints about ECC, their staff, or the driver. On the contrary it was a great experience and the next time I need transportation from the Edinburgh Airport, I won't hesitate to use Edinburgh Executive Carriages.

From the owner: Chauffeured Transfers, Executive Travel, Airport Transfer serviceread more