AVOID AT ALL COSTS! I cannot express how annoyed I am at this company. This bus is supposed to make two stops in NYC, one in Midtown and the second in Chinatown. Upon arriving in Midtown, the driver tried forcing everyone off the bus to avoid going to the second stop. There were only two people (myself and one other) going to Chinatown. The drivers don't speak English, so they just point to the door and say 'Sorry, sorry, sorry, sorry'. After a while, he gave up, and took FDR south. He exits around Montomery and refuses to go any further (Sorry, sorry, sorry). If I didn't have my iPhone I would have been completely lost.
So, two days later I'm supposed to return home on the same bus. Their Chinatown address listed on their online booking site is 12 Allen St. This is a closed/abandoned building in between two other bus companies who do not offer trips to Albany. OK, whatever. I waited in the rain on the corner of Allen and Canal - I was 15 mins early, and waited ~30 mins. No bus. I checked every bus that stopped at that intersection, but none were for Albany.
After talking to the people at Xinnix (the other Chinatown NYC-Albany bus company, they told me the company at 12 Allen closed. I ended up buying another return ticket with Xinnix and taking their bus back.
I should add that the King World Bus was disgusting, smelled, was completely dark, and was generally horrible, while the Xinnix bus was decent, had better seats, interior lights, and didn't smell. Oh, it also brought me to my actual destination... a big plus.
7/2013 Edit: Beware, they've changed names to 'LC Coach'. They also list a new address for their Chinatown station, but there's no way I'm trying this company again to see if it actually exists. read more