Gotta be the worst bus service in the entire country late arrivals and nasty attitudes about them being late the buses are poorly managed if it do come on time you'll be delayed from the bus breaking down read more

They hit my mother's legally parked vehicle and refused to acknowledge it. She is handicapped and even though their own driver left their information on my mother's windshield,they are disputing it. Now instead of a 300 dollar repair Bill they will be getting a lawsuit. read more

Do.not ever ride the the para-transit program.. you will be required to wait over an hour to three hours to be picked up.@!! THEN required to ride on the van for another hour×. If you call to file a complaint, you will be told "well, you don't have to ride with us." Direct quote from a manager. Excuse: we dont have enough drivers". Same excuse given for over 6 years. No one wants to work for CAT. They start, then quit after a week. No consequences for for theirs actions no plan of correction. Worst service ever for a company. read more

Cat buses are loud and noisy and pollute the atmosphere like no ones business. the bus stops and goes if anyone gets on it or not. it costs 1.25 to ride it around and usually it can be late. it comes in periods of 30 minutes but it is almost faster to walk than to wait for the bus and just be done with it. it only accepts quarters, although inside its kinda nice and friendly. read more

Capital Area Transit - Public Transportation Near Me - Harrisburg, Pennsylvania

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Horrible!the gentleman running the 3rd street route (he would not give me his name so that's all I have to explain him by)..he is constantly late...20 min +..not 5 min,he is ignorant and cocky when asked a simple question..and I've heard this from many people! read more

I had the option of driving into the city and paying $20 to park my car for 7 hours or taking the cat bus from Hummelstown. For $1.75 each way, i have absolutely no complaints. The drivers were friendly, i found my bus stops, and i got to my destination without yelling in traffic. I drive to Camp Hill everyday and wish that I could take the bus there too. Unfortunately the schedules do not fit into my work schedule or I would! I will definately keep this as an option in the future if I ever have to go downtown again. read more

Medical transportation is a joke- share a ride may leave you sit for an hour after you call... then you ride for 2 hours ... or you go from Paxtonia to Progress ave via Middletown.... it make things worse, and they are unrepentant...POOR SERVICE read more

Buses always late. Drivers rude. And on the MATP side of things they have a history of not picking passengers up, leaving the handicapped stranded with no way home and no way to call in for help as their phone lines close at 4 pm with last pickups at 6pm. read more

I agree with the medical transport but there again if enough people go to CAT and tell them that they need this or that office maybe CAT will respond. The riders think it is an entitlement. read more

What a joke of a public transportation system! Limited service, no service on Sundays, and no designated bus stops on some routes-- are you kidding me? In addition thereto, published timetables don't mean a thing, so be prepared to catch the bus 15, 30, 45 min, 1 hour after the route brochure indicates, or just plan on it not coming at all! With the amount of people in the area, the CAT grossly underperforms. Don't ever waste your time using this system, unless you absolutely have to. Blame city officials, blame the agency leadership. People of Harrisburg, you deserve so much better. read more

If I could give this a NO STAR I would! This is the most backwards, outdated transit system I have ever tried to use. In fact, I didn't even use it as the website is out of date- with out of date routes and when you call the customer service line- if you don't get disconnected and you talk to someone- they will try to dispute you. I was on their site with their .pdf pulled up and the lady was trying to tell me that there was no "15" bus line. I told her that they need to update it on their site then- which she tried to tell me it was not on their site. (So how the hell did I see the "15" off of Londonberry Road if I was not on their site?) The map has no other roads listed around the bus stop so you need to know exactly where you are or try to guess where the stop might be. There is NO trip planner (it's 2014 Harrisburg- step into the times!) So you have no way of knowing where the hell you are going or want to go or what busses to ride and where to transfer. The times that the busses do come are ridiculous. I wanted to catch a bus yet the next bus on the route wasn't coming for 5 hours from now! WTF? Seriously? No wonder this city is going bankrupt. With public services like this- who would want to live here? So I am calling a cab. Hopefully there is one in this backwards ass town. (The only reason I am here is because my girlfriend got a temporary work assignment here from her job in Los Angeles. Luckily it's only for a few months. I wanted to visit as I had never been to PA before. Guess I will be renting a car if I ever come back.) Don't even bother with this shitty bus system. and if you do- Good Luck! PS. If you want to complain- you have to MAIL a letter- they don't even have an email address for complaints- probably because everyone is so disgruntled about their crappy service. read more

Though a lot can be said about CATs lackluster schedules, the buses tend to be nice, new, well maintained, and even clean. Even when I go to the local Ghetto Mart, I tend to feel like I'm riding in style. The buses accept cash and coins (even dollar coins), and they all have bike racks, which I find useful. Again, the the schedules could be beefed up--some areas are ignored, there is limited Saturday service, and no Sunday service. But for a small town of only 50,000 CAT isn't too bad, which for a bus system is pretty good. read more

I use CAT to get to work. I get there smoothly and on time. I get to my stop in afternoon smoothly and on time. Sure things happen, like accidents and snow and terrible traffic jams. Those things are not CAT's fault. The buses are clean. The heat and AC are either on or off which is ok by me except the heat is very hot and dry. The website is not current with times like it says. During the snow, it told me when I left my desk at 3:30 that my bus was on time. Well due to jams and snow, he got there at 5:15ish. But at least he got me home. The cost to park is prohibitive. I also cannot walk far, so the bus is my savior. Some people are never satisfied. Sure if you are comparing this system to DC, NYC, or some other huge city, of course you will be disappointed. there is always Uber. read more

the worst bus service i ever seen, C A T means drivers and management cat atucally think , some of the drivers are rude and will leave you if you not at the bus stop you could be 3 steps away and they will not pick you up if you wave them down, no service on sunday and this is the capital, they need to get rid of cat altogether and start all over, cant get a bus downtown from berryhill in order to get to work on time, have to walk 5 blocks down hill at 6 in the morning in the dark to catch another bus if it comes, and have asked them to put a early bus on for the last 2 to 3 years, all the buses arrive at the transfer center at the same time so if your bus in in the back the other buses will not wait they will pull off and you have missed your bus why not have them arrive 5 mintues apart, but thats to much like right, every other bus arriving at the tranfer center is either out of service or it says driver off duty and they go around the corner and come back 2 mintues later in service but like i said the worst i have ever seen read more

Horrible! Very limited service, bus is always late or cancelled. The WORST public transportation I have ever used.

lived in downtown Hburg for 4.5 years. My college town had a better- and free- bus system. The schedules are restrictive, some buses running once every hour, or only a few times/day. And no Sunday service. Seriously? And buses are chronically late and break down. Want to know why the bus system is so lousy? I'll tell you a couple secrets 1. I had written so many letters to CAT about its service that one day the bus co.mgr invited me for lunch to discuss the service(this was several yrs ago). Very nice guy. He said to me the drivers are scheduled for an 8 hr shift, but some bus routes don't take 8 hours. He then TOLD me that the drivers deliberately slow down /run late so they can fill an 8 hour shift without having to be transferred to another bus route. I mean he actually revealed this to me. 2. The former mayor was a wastrel drunk. At some waterfront event my 1st yr in Hbrg I asked him why the bus system was so inadequate given that this was the capitol, and considering that many ppl- including state workers - like myself- live downtown. Drunk off his ass, he proceeds, sneeringly, to deride state workers and complain that the "state" takes up 40% of taxable land (that seemed an exaggeration) in Hbrg, so why should he bother to promote or fund a bus system that "caters" to state workers? I reminded him of that fact that some of us are tax paying Hrbg residents who also spend money in the town- as do non- resident workers- and as such we'd appreciate decent transit. He swore, mumbled something, and wobbled off. That man was a seriously corrupt and despicable, above and beyond anything to do with transit. CAT is hobbled, underfunded, neglected, and clearly riddled with drivers concerned not about service but about doing as little of it as possible. read more