I worked with Darrel Williams during my refinance process. He was very diligent in his work. He…read morekept me informed during the entire process & was always happy to take my emails or calls. I would have gone bald during the process if it wasn't for Darrel. He was my saving grace.

Kerri is an amazing person to have on your side. As first time home buyers we didn't have any idea…read moreon what that process is like, or what "the next step" is. She kept in touch every step of the way, explained in words we can understand (for the most part, that is haha) and gave clear direction on what we needed and how to get them. She helped us immensely throughout this process and is very knowledgeable. I would highly recommend Kerri!

I've been a member since 1991. Started at the Fairview 5 mike branch. I cannot say enough about…read morethis banking group. Every branch I have been involved with has treated me with outstanding service. Just when you think what else can they improve on, the branch in Kuna raises the bar more. Their manager is very professional and knowledgeable, but adds that personal touch. She has gone out of her way to come to the lobby and bring me into her office when all the front tellers are busy. What personal service. The front tellers are great to work with. Always smiles and helpful. I can see why the company has blossomed so fast. My hats off to the Idaho Central Credit Union for their vision. Thank you Kuna branch.

If you have a family member with dementia who banks with ICCU, please be very cautious and closely…read moremonitor their accounts. My family has been dealing with a very concerning situation involving a loved one with dementia. We were told that the trust was set up to protect her finances, yet she was able to remove the trustees from the account and move a substantial amount of money from a 6 month CD without the trustee being contacted or consulted. We have contacted ICCU multiple times over the past month trying to get this resolved, but we still have not received a resolution. We are now being told that an EIN is required. Previously, we were told that her Social Security number was being used for this purpose, so we are now trying to understand exactly what is required and why. The trustee has been responsible for managing her finances, yet has been unable to access the account, monitor the funds, or pay her bills. This has been an incredibly stressful and frustrating experience for our family. If you have a loved one with dementia who banks with ICCU, I strongly recommend moving the money to a different bank immediately to make sure their finances are properly protected.

5.00 Justin is…read morealways a wealth of information and explains things so you understand. He is passionate about helping people achieve their dreams. We did have some issues come up but that did not stop him one bit from making sure everything was taken care of properly and we were still able to close on time. This is the second time we have used him to purchase a home. We truly appreciate everything he has done for helping us.

Justin is very helpful and was always available to answer all my questions. The process was smooth…read moreand not a hassle at all. I enjoyed working with them and look forward to working with them in the future.

If you need a mortgage, you NEED to call Creekside. Amazing communication, knowledge, and quick to…read moreclose. Anthony responded to every email in a timely manner and kept us in the loop along the way. Highly recommend this group! Great experience!

Great company with a phenomenal culture. They keep you informed, work hard on your behalf and give…read moregreat advice. Highly recommend.

These folks have been fantastic to work with for a first time VA buyer from start to finish. Tara,…read moreKaitlyn & Debbie have been upfront 100% of the time, and helped us score a lower rate than expected on top of getting us exactly what we asked for. If we ever decide to refi or buy another home, we will choose them again without a single doubt. I'd recommend them to anyone looking for a mortgage broker.

The entire experience was awesome. The whole team always…read morekept us updated answering any questions we had. I highly recommend Academy Mortgage! SamB

We worked with Chad on a buyer home closing and he had wonderful communication from start to finish…read moreso we always knew where we were at during the closing process. He had an email system that showed where we were at in the closing timeline that went out regularly to all parties involved. Responded to requests in a timely manner. He was also ahead of the contract date so we could close early in the end. Great job!

I've had my taxes done by Chad and Emilie for over a decade and have been very impressed by the…read moreconsistency of their knowledge and skills to get the job done quickly and professionally. Their worksheets can help you organize your paperwork and thoughts before and during the tax preparation. Not only do I trust and use this firm, but so do several of my family members. I highly recommend Chad and his firm not only for filling your taxes but home loans too. Thanks Chad and Emilie

Corey and his his team were AMAZING! My husband and I sold our home in early October in another…read moreState. Before we listed it Corey pre approved us and we were able to secure a new build. Over the years we have bought and sold several properties and this was the BEST transaction. They were very organized and got all the information they needed from the start. There were no surprises, except that Corey was able to get us a lower payment and interest rate!

Amazing people! I was working with a previous lender and…read morewas having a horrible experience. I was then referred to Evergreen and started working with David. He explained the whole process to me, answered all my questions, and would even call to see how my house hunting was going. We only had a certain amount of time to find a house and get our loan processed due to our lease at our rental having to be renewed and the team at Evergreen made our dream of owning a home happen in a very crunched amount of time. Thank you David and Megan!!!

Talked to Dan for a week or two, gave him all my information. Then nothing, no response and no…read moreexplanation

Our real estate broker referred us to Dan Doster at Prime Lending, and the referral couldn't have…read morebeen better. Dan was extremely helpful, always had great answers to my questions, and just downright personable. He got us a great rate on a 30 year fixed mortgage and guided us through the process from beginning until settlement day. I would highly recommend Dan to everyone. Dave and Donna T.

ICCU partners with Visa. Both institutions claim that their customer's purchases are protected…read more However, if a dispute takes too long, or the dishonest merchant draws out the process, both ICCU and Visa will deny the dispute, despite evidence, due to time. Both institutions will deny fault and blame the other to avoid accountability. This is a choice, not due to law. Mastercard does not do this. Other banks and credit unions don't all do this. Consumers are not protected banking and holding credit with ICCU. Poor customer service and a lack of honesty

Last week I contacted ICCU to see if I can suspend my truck loan and required insurance until my…read moretruck is released. It does not make sense to make payments or have insurance for a truck that has been impounded? Carly stated that the bank can only suspend 2 months of my required truck payments. Dakota stated that they can only allow me to carry comprehensive insurance but suspend my collision insurance. Neither employee was willing to escalate my request and really didn't care if I took my business elsewhere. (win the battle but lose the war mentality) My name is Matthew Gatlin, and I am reaching out in hopes that you may be able to assist me with a situation that has had a severe impact on my life. On Sunday, January 25, 2026, I loaned my 2023 Toyota Tundra to an individual named Jacob Street. While he had possession of my vehicle, he became involved in a road rage incident that tragically resulted in the shooting death of another individual. As a result, my truck was impounded by the Meridian Police Department as part of the investigation. I want to make it clear that I had no involvement in this incident beyond loaning my vehicle. Since then, I have been trying to recover my truck. From what I understand, all agencies involved have approved the release of my vehicle except for the Public Defender's Office, specifically Monica Grey and Scott Rowley. I have made multiple attempts to contact their office by both phone and email, but I have not received any response. This situation has created a serious hardship for me. I am a 100% disabled veteran currently battling prostate cancer, and my truck is essential for my daily life and my livelihood. Because I no longer have access to my vehicle, I have been forced to shut down my business, leaving me without income. Here are the links from Idaho News 6 https://www.kivitv.com/news/local-news/in-your-neighborhood/meridian/meridian-veteran-says-losing-truck-tied-to-murder-investigation-forced-him-to-shut-down-business https://www.kivitv.com/news/local-news/in-your-neighborhood/meridian/local-dealership-helps-meridian-veteran-who-lost-truck-to-road-rage-investigation