Not a boat, sorry (but I would seriously consider The Boat Guy if I was the hunt for a new one !)…read moreMy recent experience was with my Honda lawnmower, which I bought from them in 2019. I brought it in for a general look-over and new parts as needed. It did need new blades and they also changed the oil, cleaned the air filter and made it look virtually brand new. Although the price was about half what I paid for it but I knew it was going to pricey.

I had my Honda EM 6500 SX generator serviced (tune-up and oil change). Helpful staff, excellent…read morework, fair price, and quick turnaround.

Family owned business since its inception. Meticulous care of wooden and fiberglass sailboats,…read moreparticularly known for care of Herreshoff designs. Highly recommend the knowledgeable, skilled, and kind souls that work there.

I would rather quit boating than bring my boat there for service again, However their parts store…read moreemployees are awesome. Night and day.

I guess if you bought a boat [which I did] bought a motor [for my older boat], which I did, and had…read moremy boat at their marina - and had them fully serviced, I'd be a full client, which I am. Also, Will, the excellent salesperson sold two boats, and a motor, with fine outcomes.. EVERY transaction went as expected, perfect.The owner John knows everything about what's going on at his company, and that's great. The service is excellent and speedy. About the cost/ I never felt that I was taken advantage! [I'm an idiot about the mechanics]. All the personnel I've known over the years that I've interfaced with....have been professional and knowledgeable, and nice. Usually giving someone an opportunity to write me would be frought with risk; but, write me if you have a question about this firm..........................Doc. write me at: mimaedu@aol.com DOC

Nauset Marine did a short haul for us on our 32 foot ketch. We are very pleased with their…read moreprofessionalism and attention to detail which rivals the very large transport company located just off Cape that we've used in the past. Colin was extremely helpful in getting us booked on short notice. And Scott handled the move/blocking like a seasoned pro. If you need marine service of any kind on Cape Cod, Nauset Marine should be your first call.

Dear new owners of Nauset Marine:…read more A long time customer and commercial fisherman who held Nauset marine staff and philosophy of association with my industry in high esteem, I was very disappointed with my first attempt (by phone) to speak with someone under the new ownership. In the past, we always were greeted by a human being when calling in; prompt connection to the proper department followed. Now, an answering service asks us the usual question after informing us of recent changes in the format. after being shunted to the ship store Department, I was informed no one was available to take my call: goodbye And dial tone. My response after education with the new business philosophy under new owners follows: While I have never owned a sport boat purchased from you, I and many other fishers have been "putting bread in your jar" through our commercial businesses. if you hope to keep us coming back, please replace the impersonal and poorly run communication system with the personal touch that made Nauset Marine what it was and always has been. You might also consider having an open house for your customers to meet and get to know you as well. I am sure the customer base, both recreational and professional, would greatly approve. I understand and appreciate you are not new to this industry. However many of us are "working men and women". We will be very disappointed if we loose the bond we have had with the business since 1961. Sincerely, Captain William Amaru, Orleans

Dear Nauset Marine…read more   As I listen to your radio adds that say you are the most trusted dealer on the cape I beg to differ. Your technician's negligence in replacing my risers cost me $6,000 to repair my motor.  You don't stand by your work and wouldn't even look at what happened.. Your service guy blamed it on bad winterization. BS. The same marina has winterized it for 9 years without an issue until your folks touched it. I hope others read this and think twice about using your trusted service. Your lack of response left me no choice but to contact a. lawyer   Capt. Keith M Gattozzi Dennis, MA

From the owner: Located on picturesque Cape Cod, Nauset Marine is widely recognized as one of the most…read moreknowledgeable and well respected marine facilities in Massachusetts. Brand specialists with Boston Whaler, Robalo, Nauset Fabrication, Mercury, Yamaha and Evinrude.

I dealt directly with the owner, Dave McShane, who is a licensed Sea Fox dealer. He reached out to…read moreme on having a trolling motor installed on my 2023 Sea Fox 2280 Commander as he was referred by M&M Marine where I recently purchased the boat. He told me he would look into the types of trolling motors that are most commonly installed and would get back to me. He never did this, told me to bring the boat to his location, and that he would install a trolling motor. No estimates from him. He placed the onus on me to tell him the type of trolling motor. After several emails, where I included Sea Fox in the email threads, and also did research on my own and then recommended a product to him, he then refused my business and told me to go elsewhere. I have had boats well over 50 years and this is the worst experience I have ever encountered with a marine business that services boats.

Have to agree with reviews of Matt K and Will S. Not a good experience. I went there in 2022 to…read morelook at Sea Fox boats, which I first saw earlier in the year in Charleston, SC. Well built. Left because I found Dave McShane rude and condescending when answering my questions. I eventually found a 2019 Sea Fox in CT in excellent shape in spring of 2023 and bought it. But you need to get parts from your State's authorized dealer. Sea Fox will not take orders directly. I got a part last year from a young man on their staff, very nice, no issues. This year I called for a replacement T-top anchor light. Rosa McShane took my order and said she would have it shipped directly to my house, since I'm 70 miles roundtrip from their site, and it was an easy fix. She took my CC info and sent me an email saying it would be 2 weeks. 4 weeks later, no part, so I called and Rosa was 'sorry to hear that and she would talk to Sea Fox in Charleston when they (Sea Fox staff) return on Monday July 7th.' Not being able to go out at night fishing for the past month, and wanting to go out on the boat for the fireworks on July 4th, (hundreds of boats out, so an anchor light is a must, especially with the harbormaster!) I had my marina put in an OEM light on top of the T-top. Very nice, more solid than the original. I called Rosa and told her that, and that I wished to be refunded. She said I would need to get the part first and send it to them before I got a refund, but she would also check and see if Sea Fox sent it to them instead of me. Well I obviously had no part to send back (at my expense!), and would I ever get it? Turns out Sea Fox did send it to McShane Yacht Sales, so they had it, but never called me. I had to call after a month, then they looked around and found it. She said she could overnite it to me (my expense, and I already paid shipping), but I already had the new one. So it was In her possession anyway...but she told me Sea Fox charges them a $20 restocking fee and I'd have to pay that. I asked her why I would need to pay a $20 restock fee for a part I never received, and why wouldn't they be calling Sea Fox and asked for a waiver on it since Sea Fox screwed up, not me, nor McShane YS for that matter. She said she'd have Dave call me. Long story short, Dave McShane said I was being unreasonable fighting over $20. Wasn't he doing the same? Wouldn't he fight for a customer and tell Sea Fox they messed up and the customer, nor he the dealer should pay them $20 for their mistake? I was hoping so. Nope, he told me "You can call Trump!" (???). Today I got a refund check for the part LESS the $20. I'm tempted to go to Small Claims court, where McShane or Sea Fox Boats would also cover the $40.00 filing fee, and you can also get triple damages for an issue not resolved in 30 days. Dave M. told me 'fine, I have a piece of paper here that shows you ordered a Special order part from us'. So what? A light is a 'special order'? Doesn't matter what kind of order it is. I didn't get what i was promised in 2 weeks. He also said 'you can come down here and get your part', and that's when he hung up on me. But I'll just post this review here, and a few other sites as well. Lesson learned. Tom H

Great crew at Brewer Street Boatworks, they have been super helpful with everything from a boat…read morepurchase to helping me become a better boater. It all started when I was searching for a center console and Skip, the owner, was brokering a boat for a client of his. He was up front and honest with me about the pros and cons of the boat, and made sure that I realized it was a true fishing boat. Skip and his team went out of their way to make my buying experience easy. From the survey and sea trial to the delivery he worked with me and my wife to ensure we were informed and answered any and all questions that you would expect from first time boat owners like us. The delivery was a chance for me to help pilot the boat from its home port to my mooring. Skip had his son go along with me to coach and guide me on the voyage. It was a great trip and I really appreciated the help. We will definitely look to Skip and his team to help us once we graduate from our current boat to a bigger one.

RUNNNN from this place! I met the owner Skip with my wife and son. When we pulled up in our car, he…read morewas outside yelling at someone. I told him what kind of boat we were looking for. He replied, "OHH WOWWWW you can afford more than that you are driving a Maserati"!!!! I was like WTF! This was totally unprofessional and rude. He acted like a total jerk and kept bring up my car! Anyway, we left that place and headed for a bite in Newport. We asked a few people in the restaurant about Skip from Brewer Street. They all said RUNNNNNNNNNNNN he is not friendly and truly a condescending man! I will never go back to that place again! Just ask the locals about SKIP!