Their service is excellent, Kevin was patient in searching for the septic opening (the lot map…read morewasn't exactly accurate) and very informative in explaining the system's layout and ways to maintain an optimal balance of bacteria in the tank. Pricing was very fair given the time and effort needed to complete the job. Highly recommend!

Responsive, professional, efficient, and friendly -- which I truly appreciate after having some…read moreless-than-stellar interactions with other septic service companies. I highly recommend JMB.

Rob and The Drain Surgeon saved me today in Wellfleet with a backed up drain at my cottage and…read moreupset tenants. He showed up as promised (within a few hours of my call) and was able to fix the problem that my usual plumber was unable to fix. I am SO GRATEFUL at his prompt & professional service; it is so hard to get good contractors/vendors on the Outer Cape and Rob is a lifesaver!

Rob (The Drain Surgeon) fixed my clogged sink. He was timely, efficient, courteous and…read moreprofessional. He's a nice guy too! I would recommend him without hesitation.

Brian work with my agent and Bank since it was a 203 mortgage, S V excavation was on time ,…read moreprofessional, And able to work with me to stay with in my budget. Awesome company to deal with. Thank you for everything Brian!

From the owner: One call septic system repairs and installations. Sewer connection anywhere on Cape Cod.read more

I had John Graci replace my septic pump 3 years ago as an emergency. They were super responsive…read morethen and just had them back to pump out the fill chamber. They are very responsive to my calls and we're on site as promised. The diver was very nice and did a great job. Would highly recommend them for routine or emergency septic issues.

We wish we could give John 10 stars! The quality of his work is beyond compare! He's professional,…read morereliable, timely, and a pleasure to work with. Our septic system was a major challenge with all the clay under the soil, boulders, etc, but he resolved every issue. When he finished we were amazed at how beautiful our property looked!

Showed up on time and paid the quoted price. Polite and professional from the office to the person…read morewho did the work. Cleaned up before he left after explaining what he did and why.

We reached out to this company because of the positive reviews on Yelp and trying to support local…read morebusiness. It was not a positive experience for us!! They scheduled us several weeks out from our call and all seemed fine until the day Cape Cod Septic Services was due to arrive. We were told to expect the truck between 8 and 11 so work schedules and such were arranged so someone was home. At 9 the office calls to say the driver is ill and the job will be done tomorrow/Saturday morning between 8 and 10. Guess what - after changing plans for yet another day no one comes, no one phones and calls made are not returned. We thought perhaps we got the message wrong and they would be coming Monday morning. If you're thinking -they didn't show again - you would be correct and still no phone call returning our calls from Saturday nor any explanation as to why no one showed. Our recommendation is skip this company and the hassles and go with Ready Rooter.

Waited three weeks for the appointment, then waited all day for them to show and they didn't. It…read morewas a Saturday so no answer on the phone. Called Monday and was told someone came by at 7:30 am and had several reasons they couldn't do it. Nobody called, texted or emailed me or rang a doorbell or knocked, and they had my number and email and must have seen my doorbell. They told me between 10:00 to 12:00 am would be the arrival time. Then they said it would be three more weeks before I could get another appointment. With that kind of service I'll go with somebody else.

Wind River serviced by septic today. The tech upsold me on a 'combo pack' of chemicals for $209. I…read morecommented that it seemed high for septic chemicals but he assured me it was a good deal. After he left, I looked online and it was about $75 of chemicals. I called up to complain and the company escalated it internally and responded by refunding $100. It was fine result in the end, but left me wondering how many other customers dramatically overpaid and did not complain? So word-to-the-wise, don't get upsold on the chemicals. Refuse the offer and go buy it elsewhere at different online retailer or Home Dept or whatever.

Did a great job installing new septic system. Came on time and finished in 2 days. Good pricing.read more