Boat a 2013 new Pursuit C260 and it sunk. They sent the boat back to the factory twice, redesigned…read morethe transom and the boat still sunk. Bosun's ignored the situation and now they are sticking their head in the sand. The owner Tim Leedham told me the engines were two heavy for the boat, but then never did anything bout it. They are the WORST I have ever seen and they do NOT stand behind their product.

Here's how to destroy a once wonderful industry. I Bought a new boat from Bosun's in East Falmouth…read morein 2015 and they gave me what seemed to be honest, good, friendly service for several years, for which I paid them a lot of money for those services. We also put several hundred hours on our boat and we just loved it. Then In 2018 that all changed terribly. Bosun's Marine said they winterized my boat's 2 x Yamaha 350 engines, the generator, the water systems, the head, and so on, and charged me for it all the typical several thousand dollars. But the truth was that they never did any of what they said they did to winterize my boat that fall. I live in the West and could not go East and see that what they said they did was actually done. I had to trust them. The next spring I then again paid for their getting my boat ready for the 2019 season, including Patrick, their mechanic, saying that he did a sea trial of the boat and all it's systems and that everything worked just fine except that one of the two Yamaha 350 engines blew up and was destroyed as he conducted that sea trial. The only part of what he said that was true was that he had blown up the engine that had not been winterized properly the fall before. We found out later that he had never even looked at the generator, head or any other systems on the boat that spring. That was all a lie. They did no such comprehensive spring sea trial, except to blow up one of the two Yamaha motors. They then said that my boat insurance would not cover the engine and so they said it would cost me something like $40,000 to buy a new engine, and that that was my only option. After putting on the new engine they then told me my boat was all ready to take and use for the summer. So I went to Bosun's and walked through the boat and tested basic things. The generator did not work. It seems they never winterized it or changed the oil in it the previous fall or in the Spring. This lying to me continued to go on for weeks. They kept saying things were all fixed when they were not, and they of course kept charging me thousands of dollars more. I met with Tim Leedham, Bob, Patrick and others and they just kept lying to me and saying they had done it all correctly the fall before and that these things just happened when boating. Once the boat was finally seaworthy, months later, I decided to put the boat up for sale. I could no longer work with Bosun's or boat at and around Cape Cod. Since I don't live on or near the Cape, and the boat was at Bosun's, I had them sell it. I lost over another $60,000 from what similar boats, models and years were selling for during the sale of my boat. Bosun's Marine and it's owners and service people destroyed our family's love for boating, trust in Cape Cod marine-related people and services, and cost us many tens of thousands of dollars beyond what was remotely reasonable. The employees who knew what was going on would not talk to me for fear of being fired, and just said that the Bosun's Marina was just not what it used to be, and that similar experiences were happening with other boaters who used Bosun's. The whole experience was just awful, terribly costly, and so very disappointing, especially the blatant dishonesty of management and other employees. It was just the worst possible experience! I would obviously not recommend Bosun's to anyone. For those still using Bosun's, read your statements of costs for services very carefully and watch out for their over billing, double billing and extra parts and services billings. Check that services really are done. Or, better still, take your boat somewhere else, to a reputable, honest dealer.

Clown Show ... with appologies to clowns since they are way more professional…read more Checked out reviews Looked good: Monday- called - great communication. Made an appointment. Got a electronic calendar invite. Talked to the technician about the issues with my boat. Got a text with confirmation of a time to come window on a Friday. Arranged my schedule around that appointment. Friday: No show for appointment. No calls. No return calls from them, no response to texts. Total ghost. Monday: I talked to Charlene (office manager I think) and she said they had an emergency with a long time client and couldnt make it. OK fair stuff happens. When is he coming this week? "I will talk to Mike and Jay." No return call. Finally a text back from Charlene saying "they are concerned about working on your boat, I asked Mike and Jay to call you". Now its Thursday - no follow up. If you didnt want to work on boat .... don't waste 10 days of my time and now I am back to square one. Communication. Completely unprofessional. Probably lying about the Friday emergency since they are not interested in my job. Which I probably dodged a bullet but like i said completely unprofessional Clown Show. Beware - this is the type of person that does not stand behind their word / work.

From the owner: Preservati Marine LLC provides mobile boat services and repairs in Mashpee, MA, and the surrounding…read morearea.

Charged me over a thousand dollars to fix my truck. He said…read moreit was all set, but now it only goes 30 miles an hour. Now he's not returning my calls. It's a shame because he seemed like a real nice person. I just wish he would make it right. making a mistake is understandable, but ignoring an issue is inexcusable!

Alex Bates is the owner and mechanic for this awesome mobile mechanic program. My brakes failed and…read moreI was stuck. Alex came within 24 hours and sorted out the problem and repaired the entire braking system. His price was fair and his professionalism, greatly appreciated.

Hands down, the best guy I could have ever possibly found! Responsive and worked under non-ideal…read morecircumstances in a cold boat helping sort through and correct bad wiring everywhere. Our goal was to get some heaters going so the boat didn't freeze. Seth exceeded my expectations with his knowledge! Wow! We then the installed new batteries and a charger while fixing faulty wiring, winterized everything and drained the water tank. Amazing! Hands down the best boat guy I have ever worked with. Call him. You'll be glad you did!

Very helpful. Right before vacation my starter went on my best boat mercury. He drove over to my…read morehouse early in the morning. Fix it with no problem.

Long time marine service customer and wouldn't go anywhere else. Spring and winter service of boat…read moreand outboard have been flawless and punctual. Recently bought a used boat from an on line ad and they held my hand scoping out the quality and condition and have been great advisors on customizing it. Highly recommend.

Been taking my boat to these guys for a few years now.Great bunch of guys. They always do a nice…read morejob prepping for Summer and closing up for Winter.I highly recommend them for their quality work and service.Always there to help when a problem arises.Five star every time

I just had the team at boat butler do a full detail and ceramic coating on my Pursuit. I have to…read moresay that I am thoroughly impressed. The coat came out like glass. Repels water beautifully. Would have no problem recommending them and using them again in the future. I saw the 1 review from 4 years ago. It looks like they have really made significant improvements! I just had 5 star service. Seth and the team were VERY meticulous.

If you are considering Boat Butler for boat winterization needs on Cape Cod this year I strongly…read morerecommend against it. I gave Connor Thomas and his team 2 seasons in row to get things right and he disappointed me even worse the second year. Whatever work he quotes; you can expect to pay 35% more when he's done with you. Little things like quoting labor for engine winterization, but not the parts, lifting the boat off the trailer in addition to the price per foot to do the bottom. How can you paint the bottom properly without doing this? (lifting the boat) Shop supplies and hazardous waste "addons" that are all BS. His cost for adding antifreeze to the water tank that I had told him I already treated once were ridiculous. When he would not answer the phone or my texts for weeks at a time after having my Hydra-sports for 3+ months for winterizing; I had the Mashpee Police drive by his location and inquire as to whether my boat was still there. Ironically, the boat was back in my driveway in E. Dennis the next day. A bent fender on my 2 year old trailer and dings in my motor cover and hull were "not from him". Right! Of course he parked the boat on the opposite side of my driveway in front of my SUV so I couldn't get out, but an honest mistake I'm sure after picking it up delivering back from the other side of the driveway 2 years in a row. Final straw was leaves in the interior of the boat, latex gloves and used rags in the motor well and a broken Shakespeare VHF antenna after I uncovered the shrink wrap job in early May this year. the shrink wrap job itself was actually respectable. Connor made some noises about repairing/replacing the antenna, but it was all talk and more talk from some other person in his organization he pointed me to who gave me an email full of double speak about it and how they did nothing wrong. Unfortunate as I was hoping Boat Butler would be my organization of choice each off season here on the Cape. We can all do better somewhere else. John Tronti Captain USN-RET Marine Engineer

Great place to dock your boat... Very friendly staff and great service to put all size boats in the…read morewater.. Beautiful neighborhood as you drive in. i was only there for work to promote our new 2021 Chevy trailblazer activ but had a great time.

I had an engine problem on my way to Boston from RI. The staff here provided a tech on the spot,…read morediagnosed the issue, replace the faulty part and had me on my way pronto! Could not say enough good things about this Marina

Not a boat, sorry (but I would seriously consider The Boat Guy if I was the hunt for a new one !)…read moreMy recent experience was with my Honda lawnmower, which I bought from them in 2019. I brought it in for a general look-over and new parts as needed. It did need new blades and they also changed the oil, cleaned the air filter and made it look virtually brand new. Although the price was about half what I paid for it but I knew it was going to pricey.

I had my Honda EM 6500 SX generator serviced (tune-up and oil change). Helpful staff, excellent…read morework, fair price, and quick turnaround.