I've been trying for over 6 months to get my bed returned either refinished or unfinished (along…read morewith my $100 deposit) I've been lied-to repeatedly and ultimately had my messages and emails ignored. A Better Business Bureau communication was also ignored. I drove the 50 miles to the warehouse in late January, 2020 and found them clearing the furniture out of their warehouse. I spoke to the owner who shook my hand and said he knew where my bed was and that he'd be in touch with me in a week, "week-and-a-half at most." He asked for my phone number and surprisingly--for someone who claimed not to have received my communications--he wrote my last name down by memory (it's unusual and French.) Of course, he never called... This young(ish) man has driven his 50 year-old, family business into disrepute. I'm also very sad about my bed.

We dropped a chest off at Bird's over 2 years ago. When we did, the person taking it said he had no…read morereceipts and had to initial a piece of paper with their quote on it, along with giving us a business card. Since that time, we have tried, repeatedly, to get it. First they couldn't find it. Then, on repeated occasions - and remember this is over 2 YEARS - "it isn't ready yet". Now, when we call, we get no response. I have written, also, with no response. This is plain and simply wrong. They have something of ours of value and they are flat out keeping it. There isn't a rating low enough to reflect our experience to-date.

They do excellent work. We had a solid walnut table that the top was scratched and had some water…read morestains. The oracle picked up the table and then delivered about 5 weeks later a beautiful table top and legs. Really nice job that should hold up for years.

Amazing company, the work AND the people. I'd originally came across the Refinishing Oracle…read morethrough a friends recommendation when I needed an antique table refinished for so long and couldn't find a place I felt comfortable with or for the right price. I couldn't be more happy to have done business with them again to refinish my coffee table. They've transformed yet another old and worn piece (that used to be black and full of many years worth of scratches) into this new beautiful piece that's hardly recognizable. Thank you Refinishing Oracle again for your amazing talent, professionalism, and quick turnaround time. People NEED to know about your company, and we customers need to spread the word. Keep up the amazing work! I'm so glad I've found a refinishing company I feel comfortable with. I WILL be back.

John and his crew just finished redoing our 3 pine wood floors. Boy did they come out nice. He…read moreand crew won't disappoint. Woodfloors

Floors look fantastic, however, crew did not protect freshly painted risers on steps. Work was…read morecompleted two days ahead of schedule. I would have preferred extra time was spent to protect paint job. My bad for paying final bill without throughly checking work in daylight. I was so thrilled with how the floors looked that I didn't notice drip marks until the next visit to the house. Complained to John and was ghosted. Irony is that it was John's idea for us to have the risers painted white -- they were originally same stain color as steps. Now we will need to sand and repaint. I specifically asked John which I should have done first -- floors or painting -- and he said it didn't matter to him. Painters, btw, knew we were going to have all the wood floors refinished, but they carefully covered every inch anyway before prepping walls and risers. Again, very happy with actual floors and communication during work. Moral of story -- paint after floors. UPDATE: Nice to finally hear from you John even if not directly -- btw that is what ghosting means -- you never responded to my text. It's been 2 months since you finished and I only posted my review yesterday. Very patient on my part. I guess you would have preferred me nagging you? I knew before you told me that touch ups along the baseboards might be needed where the sander left scuffs -- actually were no scuffs in baseboards. The drips on risers could gave been avoided had you covered them with plastic instead of the 1" tape alone. Review is accurate, floors are beautiful. We are very pleased with floors but frustrated and disappointed about the drips. If you are concerned about your reputation, acknowledge that you could have spent a little extra time protecting fresh paint on risers and trim below upstairs walkway, apologize and move on.

Steve the owner is awesome! He goes above and beyond to help the customer. He answers within…read moreminutes and even on holidays! I highly recommend summit floors to anyone seeking work done.

I'm thoroughly pleased with my experience with Summit Hardwood Floors! Stephen got back to me right…read moreaway and scheduled a visit to check out the job (replacing carpet in my master bathroom and closet). I originally planned on doing engineered wood but Stephen indicated that I'd be happier with prefinished wood, as it is less expensive and can be more durable. From quote to finished job took less than 2 weeks. I'd absolutely recommend Summit to anyone, and plan on using them when I need any maintenance with the rest of the wood in my home!

We had a terrific experience with Max and his crew refinishing our red oak floors. The…read morecommunication has been clear and reliable, the estimate was very reasonable. the floors were done during the discussed time frame and came out beautiful. Everything was covered, and I was amazed how clean the house was when it was done. I wasn't sure what to expect in terms of dust, but they took great care of our home. We highly recommend Luxe Flooring based on the experience we had. They were so professional and respectful of our home and our time.

TL:DR We hired Max and his team to put new wood floors on our second floors and staircase. He and…read morehis team did a fantastic job from the initial quote to completion. I highly recommend Luxe Flooring - they are very knowledgeable and skilled craftsman, excellent communication with Max, and very reasonable cost. I'll go into a bit more detail here: My wife and I wanted to put new bamboo wood floor on our second floor to match the downstairs bamboo we already have. The project included a curved staircase that doubles back to a landing, two bedrooms, and a bathroom. Luxe was the second flooring company we got a quote with. After reaching out to the highest rated Yelp flooring company in our area we wanted to get a second opinion. Max was better in every way. During the initial estimate Max took much more time to go into detail about all the work he would be taking care of and asked us questions to help him come up with an appropriate and detailed quote of all the labor and materials required. The other company didn't ask many questions and once we spoke with Max from Luxe, we felt so much more relaxed feeling that we were going to be in good hands. To top things off, Max's estimate was a bit lower than the other and his quote really broke down the cost so we could see it all and it made sense. It was a no brainer for us to choose Luxe and we were able to get started just a week and a half later. Max was very responsive in the lead up to the project and we kept in touch via text/call to go over all the details as he ordered the materials. He made excellent recommendations for the vinyl flooring in the bathroom which is much better quality than the one that was originally in the bathroom. And the bamboo flooring was a very close match to the floors we already have downstairs. Max's team was incredibly hardworking. They showed up right on time every morning, took a short break for lunch, and cleaned up before they left each day. Our project took six days to complete which was seemed very reasonable for the difficulty of our house. We live in a very old house and none of the walls are squared off so it took many complicated cuts to get everything aligned perfectly. And it all was. The stairs were even trickier since they wrapped around back to the top landing and the stairs seemed to take the longest. They look fantastic. If Luxe Flooring is available to work with you, I absolutely recommend hiring them for your flooring job. You will not be disappointed.

Ken is a pleasure to work with. He did a fantastic job refinishing our floors. I would highly…read morerecommend using Millennium.

Great quality work. Great and knowledgeable and talented owner with great flooring workers also…read more Great pricing also. Quickly responded to my call. Came asap for estimate and plan and discussion on what is wanted and what he will do to accomplish it. Oil based latex or water based ? Finish - high gloss or satin finish ? I had someone come in before Millennium and this a#% didn't know what he was doing. Talked a good talk , had nice fake pictures and gave me a reference phone number as I requested. Number didn't allow me to see anything. The pictures of the floors he claimed to do ... was not his work. I won't mention his name. Though if a pegleg handyman comes knocking. Tell him to keep on walking. Millennium flooring did a great job taking care of my floors and correcting the pegleg liars damages. At least the flooring damage. Pegleg damaged my steps by spilling Polyurathane on my concrete steps. Messed up my solid wood front door, my fireplace bricks. Millennium Flooring did great work. Clean work. Quick work. A year later and I'm still raving about this company and it's owner also.

Best floors ever. Made really worn pine floors in a Captain's house like new. Will use again and…read moreagain.

Ken was great. Fantastic quality and very personable. Answered all our questions and got the work…read moredone on time, allowing us to move in on time. Highly recommended

Excellent workmanship and service. Matt Beauregard managed the project (Floor/Stairway refinishing…read moreand Stairway runner/carpet) on time and on budget. The results were dramatic. Our 20+ year old pre-finished 3/4 maple planks were looking sad from weekly summer renters and winter water damage. After the windows were replaced it was time to do the floors. Instead of replacing good wood, we opted for refinishing. The crew cleanup pretty well, but Matt opted to hire a cleaning crew that left our home sparkling. As always with a project there are some small problems, and Matt resolved all of them. Im a happy customer and I won't hesitate to work with Floor Coverings International again.

Just completed replacement of 1,900 sq. ft. of hardwood flooring. Matt and Tim were very…read moreprofessional throughout the process. The installation crew (Colleen and the two Danny's) were exceptional. Three and a half week project from start to finish, including some weekends. Vacuumed the entire work areas before leaving every single day. Only a few flaws that we identified and they resolved all of them. We're very happy with the results. Would certainly recommend them.