CapCenter is a primarily a mortgage lending company, but they also do some real estate as well. They are located on Bendix Rd., which is just off Bonney Rd. They are located on the first floor in the big building there. My visit to this place was on April 16, 2020 to finalize a refinance closing.
In February/March 2020, I was in the process of looking to refinance my original loan to remove PMI and get a lower interest rate. After looking at options, I started the process with CapCenter by first talking to someone by phone to ask some questions. After that was done, I went online to start the application process. The one on the phone said it could be a few weeks to get a first response from a loan consultant due to the higher volume of applications coming in. I had no issues with that. The main reason I ended up going with CapCenter was due to having no closing costs.
In less than a week, I had gotten a response from my new loan consultant Natalie Murray. This was a very quick turnaround time. I worked with her through the process. There is a $1000 deposit ($500 at commitment and $500 at rate lock); however, you get that deposit back in the same manner that you paid it after closing.
After that process was completed, it would move to Emily Weeks, who I worked with when it came to the pre-closing information and any last minute things that were needed. This was very smooth as well.
On April 16, 2020, it was time for the actual closing. Although there was quite a bit of paperwork (as expected), the process was pretty quick and smooth. You also get a few things from them after closing such as a hat as well.
Overall, it was very easy to work with CapCenter. If I decide to do a refinance in the future, CapCenter will be the first place I go back to. With a fast and easy process along with no closing costs, it's a win-win. If you are looking to refinance, this is who you need to check out. read more