Got rear-ended and needed to repair my BMW's bumper. My sister was visiting and got quotes for me…read morefrom a couple of different shops- honestly, Relux wasn't the cheapest, but its professionalism won my sister over. I am glad my sister wasn't wrong. The at-fault party's insurance company was terrible to communicate with, but shout out to Jacob at Relux, who was great throughout and took over communication with the insurance company. Jacob updated me throughout the process, and I never had to call to get an update, which was refreshing. The repair turned out great- the bumper looks like brand new. They even took care of small scratches that weren't part of the accident because they were polishing anyway, and did me a favor. All in all, very impressed. The accident was stressful, but Relux definitely made it a little less stressful. The only issue I have is the car rental company they work with, but honestly, that's not really something Relux can control.

I had an excellent experience with Re-Lux Collision after my Honda Pilot was backed into while…read moreparked. Even though the other driver accepted liability, I had no idea what the process would look like or who I was supposed to deal with. From the first call, their team stepped in and took control of everything! All I had to do was provide the other party's adjuster information. After that, I never had to follow up or chase anyone down. They handled the estimates, approvals, and communication directly. It made the entire situation far less stressful than I expected. Jacob was especially helpful. He took the time to walk through the damage with me and clearly explained what was related to the accident and what was not. He was honest, thorough, and very fair. When I picked up the vehicle, he reviewed all the work step by step and made sure I was completely satisfied before I left. The repair quality was outstanding. The Pilot looks incredible. They even replaced my battery after noticing it was weak, which was something I did not realize needed attention. Communication throughout the process was consistent and clear. I received updates through CarWise, along with texts and calls when needed. They also coordinated the rental car timing perfectly so there was no gap or inconvenience. They made what could have been a stressful situation feel simple and well managed. I would confidently recommend them to anyone who needs collision repair work done right.

Went here three times in a week. The hours posted are 8:00-5:00pm. I made my initial appointment…read more1/30 at 4:30pm. When I arrived the person made me feel as if they were doing me a favor. It was around 4:50. Dropped my car off 2/3 around the same time. I didn't want to be nuisance so I waited for my ride in the parking lot. They locked the doors and turned off all the lights at 4:50. I was invited to wait inside but didn't feel comfortable. Came back on 2/5 at 4:20 to pick up my car. Had I come in any later I wouldn't have been able to pick up my car.

I would not recommend taking your Tesla here. I had to return the car twice to re-glue a sensor -…read morevery inconvenient to waste half a day doing this. They also were not able to correct the wind noise issue, but Tesla Service Center was. They will also hold your car hostage if the insurance company owes them $1 until the payment has cleared - probably not a bad business practice, but frustrating none the less. Otherwise, friendly with good communication.

I highly recommend Torres Auto Body. Ernesto was transparent about the repairs needed as well as…read moretheir pricing. He sent me photos all throughout the process, and stayed true to the ETA he originally had told me. He even dropped my car off to me when the repairs were complete, which was immensely helpful. See before and after pics to get an idea of the quality of Ernesto and his team's work!

I needed some body work and had been wanting to have my Toyota repainted for a while. Ernesto was…read morewonderful to work with. Provided hundreds of samples of colors to choose from, was patient with me while I decided, ordered the parts and then did a phenomenal job. It looks like a brand new 4Runner! I highly recommend him and his team!

The Rear Driver side door was hit on my car while I was parked. I was searching various locations…read moreon who I would take my car to get it fixed. When I contacted Collision express I felt at ease and trusted that they would be able to do the job well. The quote was quick and easy. The price was good too. I dropped my car off for 1 week and they were able to fix the door + quarter panel and also my driver side mirror. The color matched and was blended well. They did a very good job. Tonya was very friendly every step of the way and gave me updates. I live in Antelope but it was worth the drive to come here for good service. Thank you very much!

DO NOT BRING YOUR CAR HERE FOR REPAIRS. This shop chargers outrageous numbers for work compared to…read moreother shops in the area. I brought my vehicle here they seemed okay at first but when I went to pick my vehicle up they charged $250 a day for storage fees and $135 an hour for tear down labor when other shops charge $130 max for storage fees and $65 an hour for labor. I called 5 different shops near by to get storage fee and labor estimates and that was the highest. Also they took apart my car and when I got it back my rear tail light no longer worked it was working perfectly fine before taking it to the shop. The head manager Mike is an asshole I called him trying to get help with something and as soon as he answered the phone I got nothing but attitude. I'd suggest looking around before even thinking about taking your car to this shop I wish I knew sooner. Also a few of my belongings in my trunk where the damage was were covered in dirt when my vehicle was returned like they just took it out and left it outside while they had my car 0 out of 5 stars!!

did an excellent job handled the negotiation with the…read moreinsurance company about what to repair car looked better than new when they were done

I got hit by a flying object on the freeway and ended up with some damage to the front of my car…read more After seeing the high reviews for G&S, I decided to take my car here to get repaired. The team here is very friendly and professional. They handled all the paperwork and back and forth with my insurance for the claim. And they were very upfront on the timeline of repairs. It took about 4 days for my car to get fixed once the parts arrived at their facility. When I went to pick up my car, they even washed and detailed my car - which was just a very nice touch to my experience. My car looks amazing! Thank you G&S for such a stellar experience!

Someone rear-ended my Father-in-Laws classic El Camino and needed the back repaired and the car…read morerepainted. We were referred to Marcos Auto Body to have the repairs done and they were incredible! The level of attention to detail is unmatched. The paint job is perfect. There are no dings are the entire car. It shines like a diamond. The pricing is fair and the service is top tier. Check out the photos!

I came to this placed based on a referral and I'm sure glad I did. I was getting some cosmetic…read moreupgrades on a Porsche 911 and wanted to find a place that was not just capable but treat the car like it was their own. I had a front bumper, rear bumper, and wing installed. The paint match is spot on and the finishing details are perfect. It's important to note that even as I brought in things to complete he project, they didn't charge me extra as they considered it part of the project. Also when they accidentally damaged a piece, they stepped up and were completely honest about it. It was such a small piece that it probably could have been repaired without me knowing but the fact they were honest about it made it better. They ordered an even better part and everything was good. I know based on what I saw there and who referred me, they work on high end cars so you should trust them with any project. Make sure to check my pictures.

I been around a few auto body shops in Sacramento and for the locals who knows, there are a lot…read more After a few bad experiences and sub par jobs, I finally landed here and have had nothing but great experiences. I should have posted a year ago (first car in), but been slacking off. I will have a third car in for Mike and his team to work on again. Impressive quality work is done here and nothing below that. Paint matching is spot on and the they will go further as to repainting it multiple times to match the color right for you. I had a Porsche 996 in recently that needed a body kit installed. Instead of attaching the side skirts/rockers on, Mike insisted on molding it in. Mind blown with how it turned out and it looks like it came from factory OEM! The customer service is awesome and they will very personable people that will keep you updated throughout the progress. There are no shortcuts taken here! I have not and don't plan on switching to any other auto body for a long time. There are many choices out there when looking for custom work, but when you see what Mike is working on as his hobby (ask for a tour of his classics), you know you found the right place for your investments.

Dave and Chau at New Saigon Auto have amazing customer service. There's nobody I trust more with my…read morecar. They recently helped me replace my ignition coils and front brake pads and rotors, and they were extremely transparent with pricing and clear about what work was recommended. On top of that, they're great to talk to--honest, knowledgeable, and never pushy. I wouldn't take my car anywhere else.

I had some bumper damage I needed to get an estimate for, and was able to directly request it from…read moreNew Saigon through Yelp. They responded within the time frame posted (2 hours) and were able to fit me into their schedule the same day. Took my car to the shop and had them check it out, they got me my estimate and guided me through the process of contacting my claim adjuster, and what to expect in the upcoming weeks. They were very friendly and welcoming, provided me with a lot of information I didn't know beforehand, and were able to answer all the questions I had regarding the shop, my vehicle, and insurance. They kept in contact with me to ensure that they'll have the parts on-hand once I received my rental car and can start repairs asap. Dropped off my car on a Monday and it was ready to go by Friday! I had a fender liner replacement, bumper replacement + paint, and fog light installation. Anything extra that may be needed (such as ordering a new emblem), they contacted me. They were super easy to communicate with and were very professional. Once I picked up my car, they had me check everything to ensure it was all good. It was fun talking to everyone here. They have a lot of experience and knowledge in repairing and maintaining vehicles, specializing in JDM cars, too. While I was waiting, I saw people from local shops dropping by just to hang out for a bit, they made sure their clients understood the process and cleared up any confusion before they left, it felt very community oriented. Definitely left a huge impact on me because it's difficult to find a trusted business that won't take advantage of their clients.

I just picked up my 2022 Subaru Outback from getting a new bumper and they did a great job and the…read morecustomer reps were very friendly and helpful. I hope I don't have to get more work done on my vehicle but if I did I would come here.

Very professional! They walked us through all the claims with the insurance and they are on your…read moreside! If you want your car done right this is the place to go. They do not skimp and use only high quality/OEM products. Highly recommend!

Amazing service we came in last Friday wanting to get a bumper fixed not including the weekend. It…read moreonly took three days to find the bumper one day to paint and then we got our bumper on today. Super friendly, Affordable. They value their customers

Very good, very friendly, didn't over charge me and even offered personal advice on what I should…read moredo, and it was honest.