Took my senior dog to get groomed because he's struggling to keep himself clean and I was feeling…read moreout of my depth with keeping up with keeping him from matting. The groomers asked me what I wanted as far as length and I told them to just do whatever they needed in order to make him comfortable and prolongs the groom. Chewbacca came out of there looking like a brand new dog and with a much easier to manage coat. Photos posted of before and after!

Been going there for years. Last week was our last time. Haircut was just HORRIBLE, was choppy all…read moreover ears cut uneven nails didn't look trimmed ( as paid for ) tail had hairs stragglers just an overall BAD HAIRCUT ! A rush job for sure Sorry Kelly you lost a customer and a good Tipper as well.

I've been using Poodles & Pals Holistic Pet Spa for years now and have been very pleased with their…read moreservice. My dogs were always calm when I picked them up, and they always looked great. There was one occasion where our Golden Doodle was nicked, but it has not happened since. Our Doodle can be anxious and prone to bark, but he seems to be comfortable there.

We had a decent experience with this groomer the first two times. Unfortunately, on our third…read morevisit, our poodle came home with noticeable razor abrasions and small cuts on both sides. While I understand that accidents can happen during grooming, it was concerning that this wasn't mentioned or documented so we could monitor the area or seek treatment for potential infection, if necessary. My elderly mother, who picked up the dog, didn't notice the abrasions right away. When I saw her the next day, I immediately noticed both sides were cut. Upon speaking in person with the manager, she insisted it was just "allergies" and offered no apology or refund. This was very disappointing, especially since my mother recently moved here from South Carolina, where she had a groomer she absolutely loved and trusted. I would avoid this place given their lack of transparency and accountability.

I recently had to find a new grooming spot since the place I used to go to is a bit too far from…read moreour new location. No shade at all to them I absolutely loved the ladies there, but the commute just wasn't sustainable anymore. After a little searching, I found this hidden gem tucked next to the RV lot on the corner of Valencia and Kolb, right across from the gas station. Honestly, it feels less like a grooming appointment and more like you're dropping your fur baby off at a birthday party. When I went to pick my dog up, I saw her interacting and playing with other dogs something I had never seen her do before. Of course, she didn't start whining until she saw me (classic), but it was the cutest thing. You could tell she felt completely comfortable and at ease. The ladies there are genuinely kind and welcoming. From drop-off to pick-up, they were warm, attentive, and clearly care about what they do. That matters. Highly recommend this place if you're looking for a groomer who treats your dog like more than just an appointment slot.

I have been taking my dogs here for several years and i absolutely love them. Everyone is kind and…read morefriendly and are so good with my dogs. Great cuts and great prices.

I think that it's amazing for the price. For a de shed shampoo, full bath, haircut, teeth brush,…read morenails trimmed & sanitary shave only came out to $130. As pet parents we will spend anything for our fur baby, but we appreciate people who love our girl just as much as us and groom her wonderfully. We are regulars now, and continue to be. Great military discount too!

We have 2 Akitas that were in desperate need of grooming. We usually do it ourselves, because we've…read morealways been hesitant due to their aggressive nature. We took our doggies to VCA here in Tucson for their shots, and they recommended Velvet Bow Pet Grooming for our Akitas. Out babies have been groomed here several times now and they look great ! Rhiannon is awesome with our babies - they know her well. Very nice staff!

She is so patient and caring with all of the dogs. From my one little senior that would go to my…read morerambunctious teenager poodle. Never judges when my dog has gone a little too long between cuts and has some mats. Just is gracious and kind and puts the dog first. She is an artist!

Had our first appointment today and they exceeded my expectations! I have a 6 month old Aussie…read moredoodle and 8 year old dachshund and they did an amazing job on both. I was nervous about my puppy because it was her first time but she did so good! Highly recommend!

My long haired dachshund and Aussie come here every other month and we have never had an issue!…read moreLoki and Link both seem to enjoy their stay and they're rather timely if you are able to snag a morning appointment!

The sign on the door says that you must have your dog on a leash. However, when you enter, they…read morehave loose dogs in the shop that belong to the shop. This is intimidating to the dogs coming in, especially if they have had traumatic pasts. This is very hypocritical and I don't see the point of the sign when they don't do it with their own dogs. What he told My dog had a pretty good trim, except around the mouth. Later in the day, when I had time to examine him more, I found a tick deeply embedded in his snout, and I was unable to remove it with tweezers. How often do they vacuum and treat the store so that ticks find it an unwelcome environment. My dog has tick pills every month. Nice Staff, but your practices & policies are lacking.

Great with animals and definitely listens to the client when discussing the pet and they come…read morefirst. Staff is great and very knowledgeable. Easy to make appointments too

This review deserves more than five stars!!!!! My pup is always gorgeous after her visits, and her…read moreability to interact with other dogs while she is there is just great!!! Crystal and Ross are so talented, patient, and just wonderful. An incredible salon, and I really cannot say enough good things about it!!!

All I can say is I will never take my dog back to Wags. My poor dog went in with beautiful hair and…read morelong ears and came out completely bald and her ear where completely shaved down. Yes I will say she has a few knots which I told them but I had just brushed her down the day before and know for a fact that they were not as bad as they say. Looking for a new groomer

Avoid like the plague. My dog has (had) 3" long eyelashes. I have repeatedly told groomers "Do…read moreNOT cut his eyelashes. It's in their notes, yet I still mention it every time, as I did earlier today. Imagine my outrage when I picked him up and his lashes are 1/2" long. Besides his haircut is awful and they didn't even clean up his eye discharge. I will never set foot here again.