The whole experience. The best customer service on island. I have been coming to About Face for…read moreover three years and every visit I am very satisfied with the care and service provided by Jamie.

The first time I came here, it was great! The staff were so friendly, welcoming, and really took…read morethe time to ask me about my goals for the visit and the desired outcome. I was really excited to return. My second visit did not feel the same. I wasn't asked about how I felt about my last treatment, which I would've appreciated since it was still only my second time and since my previous adjustment was a bit off the mark. I did have to take the initiative to clarify a few things before my treatment but it still felt very rushed and a little cold. On top of that, at the end, the POS asks if you'd like to add a tip, which was a bit of a turn off considering it is a clinic, rather than a hair salon. I was hoping this would be my regular place but I'm not sure how excited I am to return after this most recent visit.

I had SculpSure done with Dr. Linda Chiu and I could not be happier with my results! SculpSure is…read morea non-invasive body contouring system that reduces stubborn fat in the abdomen and/or love handles area by up to 24%. It took 25 minutes at her office to do the procedure, and I saw results in a matter of weeks. My tummy hasn't looked this good since before I had two children! I can't say enough good things about SculpSure and about Dr. Chiu. This is NOT liposuction, guys! There is no downtime, I was back at work comfortably immediately after my appointment! Love, love, loved this experience.

Keiki is the best! I did my laser hair removal with her and saw results after the first session…read more She's so sweet, professional, and makes you feel super comfortable the entire time. Everything was explained clearly and the experience was smooth and painless. Highly recommend Keiki if you're thinking about laser ! You'll be in great hands

I had a disappointing and unprofessional experience at Hawaiian Islands Dermatology. I scheduled an…read moreappointment for a routine skin cancer/body scan and the removal of two small skin tags, but the physician assistant barely addressed my actual concerns. Instead, he speculated--without any medical basis--that my skin tags were a sign of insulin resistance and prediabetes, despite my recent lab work being completely normal. Things only got worse from there. He claimed I had "30 or more" skin tags on my neck--an absurd exaggeration, considering I actually had maybe three small ones. I can only assume this was so he could bill insurance for an unnecessary procedure. He also insisted that I needed to buy a numbing cream because, if I came back, I wouldn't be able to "withstand the pain" of removing them. It felt like nothing more than a scare tactic to push unnecessary products. On top of that, he asked completely irrelevant and inappropriate questions about my marriage and insurance while going on a tangent about politics. Rather than providing competent medical care, most of the appointment felt like a sales pitch for cosmetic treatments. He even claimed to "treat" celiac disease, which is not something that requires treatment beyond a gluten-free diet. Fast forward--I quickly realized I was not in capable hands and made an appointment with Hawaii Dermatology and Plastic Surgery Center to see an actual board-certified dermatologist. The difference was night and day. My new doctor was precise, professional, and efficient. They completed the body scan, easily removed a few skin tags--without pushing unnecessary numbing creams or upselling treatments--and the experience was everything a medical visit should be. Do yourself a favor--avoid this place and see a real dermatologist.

Dr Fowler is a BARIATRICS Doctor. He has big shoes to fill. Dr. Cywes was tough as nails but he…read morehelped me be accountable to what mattered most...ME! The office is located in Downtown Honolulu near Bethel. There's street parking available near N Beretania St.The receptionist, Megan is friendly and knowledgeable about all the services rendered. The rooms are small and quaint with resemblance of Hawaiian culture, photographs and art. Dr. Fowler is very cool! He reviewed my medical history with me and discussed all my possible options as it relates to my health. He specializes in healthy lifestyle changes, eating habits as well as nutritional supplements. He also specializes in Cosmetic Surgery and skin tightening after significant weight loss such as mine. Ill definitely be back to visit Aloha Surgery very soon!

I had 7 doctors lined up for consultations on bbls. Dr Fowler was the fourth. The previous drs were…read morenot right for me. They focused on what they thought was "beautiful" rather than what i think is beautiful. I showed dr Fowler my wish pics and he said it was mainly doable and showed me all the fat he could harvest in order to make my dreams come true (not much but i already knew that). Dr Fowler was very thorough and is board certified and also has a board certified anesthesiologist which is important. I got lost looking for the building. For some reason i was looking for 923 and they are 928 Nuuanu. Parking sucks but thats the only thing. There are only about 7 street parking stalls. Id rather pay 17 dollars for parking and see Dr Fowler again than go to other doctors. He offered me more free consultations if i felt i needed them which was very generous. I called and megan answered promtly and professionally. She helped me quickly find the office without making me feel like an idiot. I came super early in the case of me getting lost and i didnt get too lost so i was really early. Megan said shed try to fit me in early which she did and dr Fowler came in straight away. The office is super clean and fresh feeling. It feels more like home than a surgical unit. Im really excited to get my bbl and even more excited that they have a groupon special for fat transfer. Highly recommend dr Fowler and Megan.

I was able to experience a wonderful massage by Lucy. She did a wonderful job on getting my knots…read moreand tension out. This location is in a residential area in Kailua. There is parking in front of the wellness house or you can park in the drive way. They offer various health and wellness services such as body contouring, facial resurfacing, collagen building treatments, detoxing, and LED light therapy. They can hold private event services for up to 8 people. The massage therapy rooms and bathrooms were very clean. I received a refreshing mason jar full of water with lemon, collagen, and prebioticd. It was just what I needed before and after my massage. Jacquie the owner also gave me some healthy snacks to try as I left. She is wonderful and I can't wait to come back to try some other treatments!

I recently had the Kaila Hou experience and I'm just so impressed!! Kaila Hou is located in a…read morebeautiful residential area in Kailua, inside of a home that has been turned into a day spa. It's actually a great concept because there are showers located in some of the treatment rooms for privacy, there's a kitchen for storing the collagen water and keto snacks you'll want when your treatments done and it has a really nice vibe to it. Although they offer a variety of treatments I had a Collagen Facial which was new for me. Using a special machine the tech applied heat to my face to raise collagen production. A wonderful mask was also applied and I also received light therapy. I've always done more traditional facials with extractions and peels so this was a whole new way of doing things!! Follow up care included staying out of the sun and drinking lots of water and wearing sunscreen ( things we should be doing anyway). 5 days later I'm writing this review and I'm happy to say my skin looks smoother and healthier. Things to know about the Collagen Facial : 1. It's a special machine that makes the difference. 2. You have to stay out of the sun for a few days or the treatment will not be as effective. 3. It does not hurt one bit and you'll probably fall asleep. 4. You can park right in the driveway or there is also tons of street parking. 5. The owners of Kaila Hou have invested so much time, love and money into this spa!! Everything is top of the line. 6. They sell an awesome product line in Spa. I have the face wash and it's absolutely amazing. I had a great experience here!

I came across Chi Medical when we were looking for a tattoo removal company here in Kailua to get…read morerid of this old and embarrassing tattoo I got when I was in high school. I was able to get rid of the fading tattoo in only a few sessions. I am very happy with the outcome :)

Well first of all, Let me say that because Dr. Elizabeth holds practice in my hometown of Kailua it…read moremade it an easy decision for me to go see a doctor only 8 minutes down the road. Her office is not the typical doctor's office which I love. I'm over the waiting rooms and being passed off to multiple people before getting to see the doctor. With Dr. Elizabeth you get to the source right away. I also chose her for my Laser Lipo because she has the latest technology. I did my research and the older technology burns more and possibly even leaves bruises. So let me just share with you what i experienced. It wasn't very sore, but it does test your comfort levels. It was very fast, the treatment time was 25 minutes long. Love that. Side Effects? Nothing major.. after day 1 feels like a minor sunburn on the area that the laser was applied. That feeling lasted for about a day or so. I definitely feel that it is WORKING. Still really early but I'll try to remember to post an update after the 6 and 12 week mark Being an FDA approved procedure meant a lot to me because i didn't want to be the guinea pig for any untested stuff. Means a lot to me that i can have easy access to her if i did have any post procedure questions... Cause after all... I did have a laser purposely destroy cells on the inside of my body.. lol. It's nice i can reach out should i need to. Thanks Dr Elizabeth for making the process quick (I know i can be impatient and I usually want things now) and for the most part.... Painless. Super excited!

Had a little procedure done durning COVID. One part of the procedure was not done to satisfaction…read more Dr. Crabtree agreed and wanted to fix it. He said we'd schedule a revision. He said Vicky would call me to schedule. It never happened. In between all of this I was diagnosed with cancer and was busy with treatment. My treatment was complete and things were looking good so I decided to follow up. I decided to call in which I was informed that he has retired. I asked what am I supposed to do and poor Vicky who was dealing with my furious self had nothing to offer. I felt for her. She said the other/new doctor can do it for a fee. I paid lots and was not about to pay lots again. Not only that, my cancer treatment bills were still being paid. When I worked with Dr. Crabtree he was such a kind person. I did not think he'd do this. I reached out to him multiple ways. This Yelp review is my last straw. I mean I'm not loaded in which I can just let something that costs a few grand just slide. I've cried over this matter. It's been quite the ordeal. Emotionally it is taking a toll to look at the part that wasn't done to satisfaction. All that money. So so much. Im ashamed even to write this review. I sent this to him via Instagram as there is no other way to contact him. "Dr Crabtree i am reaching out because I have unfinished business. You agreed to fix my ______ and since then have "retired". Please advise me on next steps as I am not able to pay another surgeon for another procedure." I also tried to reach out on linked in and Google everywhere for a number with no avail. If anyone has advice on how to handle this please let me know.

Mahalo Dr. Crabtree & Team. He did an excellent job, I am blown away with Dr. Crabtree's level of…read moreskill, care, professionalism, compassion and talent. If you're looking for a plastic surgeon look no further. I highly recommend Dr. Crabtree. Dr. Crabtree, Jessica, and Vicky were a phenomenal team. I was well-informed of every step and felt confident that I was in excellent hands. Jessica handled all the registration & lab requests. She's amazing! Pre & Post surgery, Vicky was on standby & answered all of my questions. She's amazing too! I love the results so much! Thank you Dr Crabtree, Jessica and Vicky

Good luck ever getting through and getting scheduled. On hold FOREVER, super rude staff, not…read morehelpful or even trying. Unfortunately, not the first (or second or third) time that this is happened. I got a call that they had to reschedule my appt after waiting for several months for it to come, but they would call me back. Two weeks later, no call. I finally call and now there isn't an appt. for 5 months from now. The staff is the most unprofessional I've ever dealt with, on multiple occasions. It's really too bad because really liked my Dr., but am now going to have to change. Do better. Dr. Friedlander, you are losing patients because of your staff.

I have never experienced such disorganization, lack of clarity, and blaming of others from a…read moremedical facility in my life. Wildly unprofessional, passing blame to others, talking over me, not asking good questions, not following up, speaking rudely at me, etc. After a real nightmare experience, to put it politely, Multiple sections within the women's health center that do not communicate between themselves. No returned phone calls as promised. Blaming other offices, no follow up, nobody puts in any effort to try and help people frustrated by their poor customer service. I just wanted to schedule a first appointment with a referral. After 3 months, endless hold time, no call backs, bad info given repeatedly, not listening, talking over me, etc, I gave up. Highly recommend avoiding this office if you don't want them to blame your doctor for their mistakes.

I have been struggling for years with my imbalance of hormone issues and being pre-menopausal…read more Nurse Kathy and Dr. Lerner have been a godsend. They have literally changed my life. They've really helped me feel like my old self again. My hair is growing back. I feel happier. I sleep better and I'm just so grateful for them.

Office staff doesn't pick up phone calls when calling phone majority of time. When you hang up it…read moresends a text message to Klara app. I did not get response for that either on Friday . Really bad. Best to walk in for ....Lack of attention when press five for medically related questions. He got four people in front. Lots of employees turn over. Every time I go there different staff in front and billing too. Best get receipts if you pay cash according to other review .... Lucky for me my insurance keeps tabs. The Doctor is highly friendly, knowledgeable about a lot of things and is a holistic naturopathic open minded type of doctor or else I would give up.

great team! Leigh is so knowledgeable and helped me with planning my treatment to meet my needs!read more

Great service. Very knowledgeable. I have done Botox and NAD plus IVs. I go to see Lee to feel…read morerefreshed and she helps every time.